Martin Lewis

Carol Vorderman Pls Stop Doing Secured Loan Ads Over 80,000 signatures!
 

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The British public now collectively owe a massive £1,100,000,000,000. The secured loan market has increased five times ov er the last five years and the growing normalization of these loans is a time bomb waiting to go off.

S
old as a ‘cure all' wh er e people bung all their debts togeth er , they're often, actually, potentially expensive debts, which trap people in for an extended p er iod and if you can't repay you can lose your home. Adv er ts for these are now constantly sprayed across our TV sets:

Carol Vorderman Please Stop Doing Secured Loan Adverts!


This appeal is an appeal to ask the respected TV present
er , famed for h er mathematical nous, to, aft er nine years, stop doing secured loan adv er ts.


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Update Note 16 May 2006: An Early Day Motion has gone into parliament, called ‘Celebrity Endorsement of Secured Loans.' It starts, "This House is concerned about rising levels of secured debt, due in part to celebrity endorsement of such products, particularly from individuals who are well known for their mathematical skills which gives the impression that such products are financially safe." Read full text


What's it about?

Why run the appeal?

What does it call for?

The supporting agencies

Secured loans good or bad?

Problems with secured loans

Secured debt checklist


This appeal is supported by the
UK 's largest debt charity the Consumer Credit Counselling Service, and the money education charity Credit Action.

For nine years Carol Vord er man's adv er tised these loans. Adv er tising works, that's why companies pay for it and ov er time h er pow er ful adv er tisements will have contributed to the growing normalization of this form of borrowing. I believe this is truly worrying, as secured loans should only ev er be seen as loans of last resort. I would like h er to stop and I'd urge all who agree to sign the petition and let h er know.

This appeal is the second stage of an appeal to stop the growing normalization of secured debt following the Debt: Not in Front of the Children Appeal.




Carol Vord
er man does adv er ts for Firstplus; howev er this isn't about that specific provid er , but the normalization of secured loans as a whole.

Doing an advert for a secured lender helps legitimise the whole secured loan market, turning what should be seen as loans of last resort into what look like an easy, everyday option.

These loans are not an everyday option. W
ith secured loans, a failure to repay can result in losing your home or leave people locked into long term debts, so the overall interest cost is substantially increased. Rates are often higher than unsecured loans, and much higher than remortgaging – one of the viable alternatives.

The p er fect custom er for a debt company is someone p er petually in debt at a high rate, nev er failing to make repayments, in oth er words, someone who is constantly repaying – and that's exactly the situation with many secured loan custom er s. Our society is in dang er of gradually moving towards a system wh er e a substantial proportion of the population are p er petually in secured debt for much of their working lives.

Debt isn't bad. Bad debt is bad. Th er e's nothing wrong with making a rational decision to borrow money, provided it's planned for, budgeted, affordable, und er stood and cheap. The worry is the normalization of secured loans increases the proportion of those with bad debts.




How the ads work

We have a nation that is split between a large number of debt illiterate and a small number of the debt savvy. The use of a trusted, maths genius to sell a product many people don't fully understand is an extremely powerful concept.

One major proof the ads work is the nine year longevity of the Firstplus campaign; while for obvious reasons I have no internal data, commercial companies do not keep debt campaigns running for nine years unless they're effective. The success of these adverts means that even though it runs the risk of bad publicity, it's unlikely Firstplus will volunteer to drop the power of Carol Vorderman's brand.

Why Carol Vorderman?

Carol Vord er man is by far the most high profile figure doing secured loan adv er tising. She is also the most credible figure; h er mathematical ability is renowned and she's v er y popular – that's why the ads work. Th er e's nothing p er sonal against Carol Vord er man h er e, except that I believe she's doing ads that our society would be bett er off without if she didn't do them.

As well as discouraging Carol's adv er ts specifically, and publicising the problems with secured loans, it is my hope that this appeal will make all celebrities think v er y hard before agreeing to endorse a product and hopefully take evidence not just from the company that's employing them, but independently as to wheth er or not the product is suitable and responsible.

Many who agree to do adv
er ts, do so purely to make money and it is possible they do so without fully consid er ing the nature of the product.

Did I try to contact Carol about this?

I called h er agent months before this appeal was launched requesting to speak to h er in public or in private, on or off the record, so I could talk h er through my reasons for wanting to ask h er to stop doing the adv er ts. I still have not heard from h er , though I received communication from h er advis er s, who expressed sev er e res er vations about the nature of this appeal. I want to be fair to Carol, and I do hope that p er haps aft er this appeal is in the public domain, we will be able to open a dialogue.

In the past people have expressed v er y strong views about h er adv er tisements, both to me p er sonally and on the int er net, th er efore as this appeal is potentially contentious, my legal advis er s have expressed conc er n about allowing uncontrolled discussions on the Chat Forum, so sadly and contrary to this site's normal policy, th er e will be no discussion in th er e.

What do you hope to achieve with this appeal?

It is my hope that by running this appeal I can bring the problems of secured lending to people's attentions, and that Carol Vorderman will be persuaded by the weight of public opinion that stopping doing these adverts will be of benefit to society.

If this appeal simply opens people's eyes about the nature of secured lending, how to deal with problem debts, and that celebrity endorsements don't mean a product is actually suitable for them - a great deal will have been achieved.


So at the moment I've no plans beyond asking Carol to stop and asking for assurances from secured lend
er s to improve their adv er ts. Hopefully that'll work. If it doesn't I will take soundings as to what else may be done.



  • It calls for Carol Vorderman to agree she will not appear in or film any more secured debt adverts.

  • It calls for the secured debt firms to develop a charter of responsible advertising that only targets those limited niche individuals who would actively benefit from secured debt.
  • It asks that lowering monthly repayments, which in fact increases the cost of the loans because the interest is spread over a longer period, is never portrayed as saving people money.

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Malcolm Hurlston, chairman of the
UK 's leading debt counselling charity, the Consum er Credit Counselling S er vice says the charity is supporting the appeal because, “secured loans off er an appropriate solution for about three p er cent of the ov er -indebted and these adv er ts imply that they are appropriate for the majority.”

Keith Tondeur, national director of the money education charity Credit Action, says the charity is supporting this appeal because, “by using a p
er sonality renowned for h er mathematical ability, these adv er tisements suggest that secured loans off er a good solution for people with debt problems. For most people this is simply not the case.”




Secured loans are the lending of last resort. In certain circumstances, for a niche group of people who have first explored a large number of other avenues, they can be the right product.

However, these ad appeals work in the opposite direction, making secured debt look like a universally accepted product suitable for anyone and everyone.

The biggest drivers of profitability in financial services are ignorance apathy and confusion; these are targeted by the aspirational, evangelic, find-your-financial-freedom advertising that secured debt companies use.

For many secured loans don't solve a problem: they extend it over a longer period. For those who want to read about true difficulties people face when in debt see the Debt Free Wannabe Board.






  • It's the lender that gets the ‘security', not you.

    The reason secured loans are for homeowners is that if you borrow with one, the lender gets the security that it can take your house if you can't repay. Used in debt ads, the term can sound comforting, yet the comfort isn't for the borrower. Many don't realise that unsecured is better than secured; and that when you turn credit card debts into secured debts, you have suddenly decided to risk your home on this borrowing.
  • The rates are often more expensive than unsecured loans.

    Strangely enough, on top of the fact you're not getting security with a secured loan, the rates are often higher than unsecured loans too. Most good competitive unsecured loans, for those with decent credit scores, are at a much cheaper rate than secured loans.
  • The rates are not what they seem.

    While often a typical rate is advertised, many people, especially those with worse credit histories, pay much higher rates, sometimes more expensive than the debts they are converting. This is a ludicrous scenario where people are paying more to have worse debts.
  • Rates are variable not fixed.

    Most people are used to and understand normal bank loans, where the rate of the loan is fixed at the outset, thus you know exactly what you'll be paying over the life of the loan. With secured loans the rates are usually variable.

    In other words, the lender can change it and, as loans are invariably longer, it is almost impossible to have any certainty as to what you'll be paying overall. You are tying yourself into a potentially open ended cost.


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  • Borrowing is extended over a longer period.

    With secured loans you're encouraged to borrow over much longer periods, sometimes 25 years. This is massively longer than the normal unsecured loan that you're replacing. This is how they get away with advertising ‘one low easy payment'. It's lower because you're spreading the cost, not because interest rates are lower.

    Yet the total interest you pay is a function of both the rate and the length of borrowing. Let's make this plain. Even a normal loan at 15% interest, twice as high as most, for £10,000 over five years only costs approximately £4,000 in interest. Yet a secured loan of 12.9% (perfectly normal rate) over 25 years roughly costs an enormous £22,000.
  • Payment Protection Insurance.

    Secured lenders make large profits from selling insurance on top of their loans. The cost of this insurance is not included in the interest yet it adds an enormous whack to the cost. For example £7,000 on a £10,000 loan over 25 years is normal.

    Worse still, sometimes when people have tried to claim because they can't repay they find it isn't valid for the life of the loan. It's an extremely expensive form of protection that often doesn't even do what it says on the tin.
  • Larger borrowing.

    Secured loan companies allow a much larger range of borrowing than normal loans, meaning the debts are much bigger. Worse still, the advertising of these loans may exhort those with debt problems to borrow even more.
  • Early repayment penalties.

    Typically secured debt companies locked people in ov er long er t er ms with harsh repayment penalties if they tried to pay the loan off earli er . Recent changes in legislation mean now the max penalty is two month's worth of int er est.

    Howev
    er people on the old loans are still subject to such penalties. Also the rules do not apply to borrowing ov er £25,000, so lend er s often charg e bigg er penalties for loans ov er this amount.
  • For those with a good credit score, dunk it on your mortgage!

    Some secured debt companies claim they don't target those with poor credit scores and thus th
    er e's no problem. Yet h er e while the problems are more subtle, secured loans are still ‘loans of last resort' in these circumstances too.

    Those who have good credit scores can borrow more cheaply elsewh
    er e, on cheap unsecured loans or even the right credit card. If they need high er values then remortgaging or extending the mortgage is effectively securing the debts on your home, but at not much more than half the rate of a secured loan – and hopefully with the ability to make easy ov er payments.

    Of course th
    er e are some v er y limited circumstances in which those with limited equity in their prop er ty wanting to borrow a lot of money will find the ease at which secured lend er s will allow borrowing of up to 125% of the house's value useful. Even so, p er haps the question then should be – do you really need it and can you afford to borrow that much?




As stated above, th
er e are some rare times when secured loans are the right product. This appeal isn't against the product but its normalization.

The following is a short v
er sion of the checklist contained in both the Where to Start with Problem Debts and Secured Loans: Lending of Last Resort articles. If you are planning to act, or have debt problems, please do read those articles.

The Checklist

  • Check credit ref er ence files to see that th er e are no er rors.
    Details of your credit history are kept on file at the three credit ref er ence agencies, Callcredit, Equifax and Exp er ian. You have a statutory right to view these files for £2. It's worth checking to see that credit problems aren't being caused by er rors on your file. For full details read the Your Credit Rating article.
  • Use any savings you have to repay your debt.
    The int er est paid on savings is usually far less than int er est charged on borrowing. If you have any savings it is gen er ally much bett er to use these to pay off debts than have outstanding borrowings. See Where to Start with Problem Debts or read a case study from a secured loan customer.
  • Do a budget
    Doing an effective and detailed budget is a crucial step in any plan to sort out your finances. You need to establish how your spending matches up to your income. Th
    er e's a full budget plann er at www.moneysavingexpert.com/budgeting

  • Look at credit card balance transfers.
    If you have debts on credit cards, and a decent credit score, then actually using the right credit card rather than the wrong one is the cheapest way to act. Currently it is possible to shift debts to a credit card that gives you a permanent, long term cheap rate of 4.9%, meaning this unsecured debt is massively cheaper than any secured lending. Read Best Balance Transfers article.

  • Check out a normal unsecured p er sonal loan.
    These are normally cheap
    er than secured loans and your house isn't at risk in the same way – the cheapest are at around 5.5%. Read Personal Loans: how to get the UK's cheapest
  • Consid er remortgaging or adding debts onto your mortgage.
    A mortgage is effectively a secured loan for your house, except, at rates of usually 4% to 6.5%, it's massively cheap er . It's often possible to simply shift debts onto your mortgage at this cheap rate – or for some who haven't remortgaged before you may be able to shift the debts and pay less by virtue of getting a cheap er rate.

    It should be rememb er ed though that mortgage borrowing is ov er a long p er iod, so this is best suited to those with the ability to pay off their mortgage more quickly. See the mortgage section

  • If you can't get a new credit use the credit card shuffle.
    The credit card industry tries to make us think that to get cheap int
    er est rates you need to get new credit. Actually that's not true, this is a technique which allows you to cut the int er est rate of your existing credit cards, even if you are turned down for new credit. It's possible to shift debts within your existing lend er s in ord er to low er the rate. Full step-by-step details in The Credit Card Shuffle (reduce interest without new cards).

  • Seek non profit debt counselling. A number of non-profit debt help agencies are great if you're in debt crisis. Contact the Consumer Credit Counselling Service 0800 138 1111, National Debtline 0808 808 4000 or visit your local citizens advice centre (Citizens Advice).

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Related Articles

Where To Start With Problem Debt

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Secured Loans: Lending Of Last Resort

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Secured Loan Appeal: Case Studies

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Secured Loan Appeal: Press Release

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