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Last Online Order Dates

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Last Online Order Dates

Christmas deliveries 2014

For last-minute online shoppers, the clock is ticking even faster than in recent years due to delivery problems. But many of the real bargains can still be found online, rather than on the high street.

This guide lists the Christmas 2014 last order dates for more than 80 of the country's biggest retailers - and also explains what your rights are if things don't arrive on time.


The last order dates countdown

Warning! Delivery problems have been rife this year - much worse than normal. Parcel firm Yodel's issues are well documented but it's not alone. Some major stores have brought forward last order dates and more could follow. Even click and collect won't necessarily work in time for Christmas as many shops use the same firms to deliver to stores as to homes. The golden rule is order today.

In previous years, some firms have also changed their last order dates at the last minute due to bad weather. We're keeping an eye out for that and how delivery problems are affecting last order dates and will update you here.

Using last-minute premium delivery slots could still work out cheaper than shopping in store. Use MegaShopBot.com to compare prices and see if - even with premium delivery - you could still save money shopping online.

Below we've pulled out the top 20 retailers, with their last free or cheap order dates and any comments they have given us on the current delivery problems. Below that, see our full calendar of over 80 retailers last order dates.

Top 20 retailers' last free or cheap order dates for Xmas

Retailer Cheapest delivery ...doable till Click & collect by Has the firm been affected by delivery problems?
Amazon*Free19 DecN/A Amazon insists delivery is "as normal" despite reported problems
Argos*£3.9520 Dec large items/22 Dec small24 Dec Argos says minor issues have been fixed, and delivery is as normal
Asda Direct* Free19 Dec small items/20 Dec large23 Dec Asda says exact delivery times will be confirmed at checkout
Asos*£318 Dec22 Dec Asos says it has "all hands on deck" to fix delays
BHS*£3.9520 Dec22 Dec Awaiting comment
Boots*£2.9521 Dec23 Dec Says it's not affected
Currys* Free/£8.95 large items20 Dec small items/23 Dec large24 Dec Says delivery as normal
Debenhams*£3.9920 Dec23 Dec Says it's not affected
Homebase*£3.9520 DecTBC Says delivery as normal
House of Fraser*£317 Dec22 Dec Collect+ (remote collection) suspended, delivery as normal
John Lewis*£319 Dec22 Dec Delivery normal
M&S* (non-food)£3.5016 Dec20 Dec M&S brought its final delivery date forward due to problems
Matalan*£3.9517 Dec17 Dec Awaiting comment
New Look*£3.9919-21 Dec19 Dec Says it has "slight delays"
Next*£3.9922 Dec22 Dec Awaiting comment
River Island£3.9521 Dec21 Dec Awaiting comment
Tesco Direct*£319 Dec22 Dec Says it's not affected
Topshop £420 Dec22 Dec Awaiting comment
Toys 'R' Us*£4.9518 Dec24 Dec Says delivery as normal
WHSmith*£2.9919 Dec19 Dec Says it's not affected

Full list of 80+ retailers' last order dates

Below is a full list of last delivery dates for more than 80 of the country's biggest retailers, showing the time and date of the deadline for cheap delivery by Christmas, the price and final order date after that and the Click and Collect deadline where available.

Wednesday 17 December
Time (if specified) Cheapest delivery Price after & final order date Click & Collect in-store until
Ann Summers* 2pm £2.50, free over £10 £5.95 until Tue 23 Dec (2pm) Mon 22 Dec
CC Fashion £4.95, free over £50 N/A N/A
Clarks* 3pm Free £5.50 until Mon 22 Dec (6pm) Wed 17 Dec
Halfords* 6pm £2.99, free over £30 £4.99 until Mon 22 Dec (6pm) Tue 23 Dec
House of Fraser* 7pm £3, free over £50 £6 until Mon 22 Dec (7pm) Mon 22 Dec
Matalan* £3.95 £4.95 until Mon 22 Dec Wed 17 Dec
Oasis* 1pm £3.99 £4.99 until Mon 22 Dec (6pm) N/A
Snapfish* £1.99- £7.50 depending on item N/A N/A
Thursday 18 December
Time (if specified) Cheapest delivery Price after & final order date Click & Collect in-store until
Accessorize* Free £5.95 until Tue 23 Dec Fri 19 Dec
Asos* 11.59pm £3, free over £20 £7.95 until Tue 23 Dec (11.59pm) Mon 22 Dec
Build-a-Bear* 12pm £3.25 £6.50 until Mon 22 Dec (12pm) N/A
Dune 11.59pm £3.50 £6.50 until Mon 22 Dec (5pm) Thu 18 Dec
Early Learning Centre £2.95, free over £50 £6.95 until Mon 22 Dec Tue 23 Dec
Lastminute.com* 2pm £1.49-£6.45 N/A Print at home any time
Monsoon* Free £5.95 until Tue 23 Dec Fri 19 Dec
Toys R Us* 12pm £4.95, free over £30 N/A Wed 24 Dec
Mothercare £2.95, free over £50 £6.95 until Mon 22 Dec Mon 22 Dec
The White Company 11.59pm £4.95, free over £50 £7.95 until Mon 22 Dec (11.59pm) Thu 18 Dec
Waterstones 12pm £2.95, free over £10 £4.95 until Mon 22 Dec (9am) Thu 18 Dec
Whittard* 12pm £3.95 £6.95 until Mon 22 Dec (12am) Mon 22 Dec
Friday 19 December
Time (if specified) Cheapest delivery Price after & final order date Click & Collect in-store until
Amazon* (or FREE next-day with Prime trial* if you sign up and order by 7pm, Tue 23 Dec. CANCEL or it's £79/year. See Amazon Discount Finder.) 11.59pm Free £8.99 until Tue 23 Dec (7pm) N/A
Asda Direct* (small/medium items) Free £4.50 until Mon 22 Dec Tue 23 Dec
Body Shop* 11.59pm £2.99 £4.99 until Mon 22 Dec (11am) N/A
Carphone Warehouse* 4pm Free Free until Tue 23 Dec (4pm), orders over £50 only N/A
Evans Cycles* 3pm £9.99 per bike £29.99 per bike until Tue 23 Dec (3pm) Mon 22 Dec
John Lewis* 10.30am £3, free over £50 £6.95 until Mon 22 Dec (8pm) Mon 22 Dec
M&S* (clothing, beauty & homeware) 11.59pm £3.50, free over £50 £3.99 until Sun 21 Dec (10pm) Sat 20 Dec
Maplin 5pm £2.99, free over £10 £5.99 until Mon 22 Dec (4pm) Fri 19 Dec
Sports Direct 12pm £3.99, free over £100 £5.99 until Tue 23 Dec (7pm) Fri 19 Dec
Tesco Direct* (books, games & DVDs) 5pm Free N/A Mon 22 Dec
Tesco Direct* (other small items) 5pm £3 £5.95 until Mon 22 Dec (3pm) Mon 22 Dec
The Entertainer* 12pm £2.99, free over £40 £4.99 until Mon 22 Dec (7pm) Wed 24 Dec
Thorntons* 4pm £3.95, free over £35 £6.95 until Tue 23 Dec (8pm) N/A
Ticketmaster (gift cards) Free N/A N/A
Urban Outfitters* 11.59pm £3.99 £5.99 until Mon 22 Dec (11.59pm) N/A
Vertbaudet* 11.59pm £3.99, free over £60 N/A N/A
Warehouse* 11.59pm £3.99, free over £50 £4.99 until Tue 23 Dec (6pm) N/A
Whistles 11.59pm Free £6 until Sun 21 Dec (4pm) Fri 19 Dec
WHSmith* £2.99, free over £20 N/A Fri 19 Dec
Zavvi* 9pm Free £3.95 until Tue 23 Dec (9pm) N/A
Saturday 20 December
Time (if specified) Cheapest delivery Price after & final order date Click & Collect in-store until
Argos* (large items) £8.95 N/A Wed 24 Dec
Asda Direct* (large items) £8.95 N/A N/A
BHS* 4pm Free £5.95 until Tue 23 Dec Mon 22 Dec
Boohoo* Free £4.99 until Mon 22 Dec N/A
Burton* £3.95 £5.95 until Tue 23 Dec Mon 22 Dec
Charles Tyrwhitt £4.95 £10.95 until Mon 22 Dec (6pm) N/A
Currys & PC World* (small items) 2pm Free £4.99 until Tue 23 Dec (5pm) Wed 24 Dec
Debenhams* 11.59pm £3.99, free over £30 £4.99 until Tue 23 Dec (7pm) Tue 23 Dec
Dorothy Perkins* 4pm £3.95, free over £50 £5.95 until Tue 23 Dec (4pm) Mon 22 Dec
Evans* 4pm £3.95, free over £50 £5.95 until Tue 23 Dec (4pm) Mon 22 Dec
Habitat* (small items) £4.95, free over £50 N/A N/A
Homebase* £3.95 N/A No date given
Miss Selfridge* £3.95 £5.95 until Tue 23 Dec Mon 22 Dec
Office* 3pm Free £5 until Tue 23 Dec (3pm) N/A
Topman* 4pm £4, free over £50 £6 until Tue 23 Dec (4pm) Mon 22 Dec
Topshop £4, free over £50 £6 until Tue 23 Dec Mon 22 Dec
Wallis* 4pm £3.95, free over £50 £5.95 until Tue 23 Dec (4pm) Mon 22 Dec
Sunday 21 December
Time (if specified) Cheapest delivery Price after & final order date Click & Collect in-store until
All Saints* 9pm Free N/A N/A
Boots* 7pm £2.95, free over £45 £4.75 until Mon 22 Dec (7pm) Tue 23 Dec
New Look* 6pm £3.99, free over £45 £4.99 until Mon 22 Dec (8pm) Fri 19 Dec
River Island 5pm £3.95, free over £75 N/A Sun 21 Dec
Monday 22 December
Time (if specified) Cheapest delivery Price after & final order date Click & Collect in-store until
Argos* (small items) 6pm £3.95 N/A Wed 24 Dec
Cath Kidston* 3.30pm £7.95 N/A N/A
Ernest Jones 2pm £3, free over £100 £5 until Tue 23 Dec (3pm) Mon 22 Dec
Figleaves* 12pm £3.75 £6.95 until Tue 23 Dec (3pm) N/A
M&M Direct 2pm £3.99, free over £50 N/A N/A
Next 10pm £3.99 N/A Mon 22 Dec
Reiss £3.95 N/A Mon 22 Dec
Tesco Wine* 3pm £6, free over £50 N/A N/A
TM Lewin* 1pm Free N/A Mon 22 Dec
Tuesday 23 December
Time (if specified) Cheapest delivery Price after & final order date Click & Collect in-store until
Asda* (groceries, if you can get a slot) Book a slot Varies N/A Tue 23 Dec
Ocado* (if you can get a slot) Book a slot Varies N/A N/A
Rubbersole* 2pm Free N/A N/A
Sainsbury's* (if you can get a slot) Book a slot Varies N/A N/A
Tesco* (groceries, if you can get a slot) Book a slot Varies N/A Tue 23 Dec
Waitrose* (if you can get a slot) Book a slot Varies N/A N/A

Late delivery rights

By law, delivery only needs to be "within a reasonable time", which could be up to 30 days - no use for Xmas. For you to get a refund if an item doesn't arrive in time, the retailer must have stated goods will arrive by the 25th. If you can't prove this, you've no comeback.

  • Get a refund on any online order.

    You've extra rights when you buy via the web. The Consumer Contracts Regulations mean you can send most things back within 14 days of receipt for your money back. So if you needed something by Xmas, and it didn't come, that's an option.

  • Buying in-store? Try saying 'time is of the essence'.

    If buying furniture or anything else substantial in a shop, get 'em to agree to a delivery deadline marked 'time is of the essence'. Then you'll get a load of extra rights if things go wrong. Full info in Time Is Of The Essence.

  • Time off work for a no-show delivery? Make 'em pay.

    You can't claim compensation straight away, but if you must take ANOTHER day (or hours) off for a new delivery slot, that's consequential loss, so you can argue for payback for hours lost. Matty-art got "£150 for multiple cancelled deliveries. It's well worth persisting". FREE template letter and help in Failed Delivery.

DOs:

  • For safety, pay by credit card if over £100
  • Protect purchases under £100

DON'Ts:

  • Use unfamiliar sites without checking
  • Let your antivirus run out
Full DOs and DON'Ts

Use shopbots to cut costs

Instead of going straight to one online retailer for books, games, CDs or anything else., use the MegaShopBot, which searches scores of retailers just as quickly to tell you where to find them cheapest. For full info read the Cheapest Online Shopping and Best Cashback Sites guides.

Check for additional discounts

Many retailers flaunt extra money-off discounts at this time of year. While these can smash the cost of some goods, check they're not overpriced in the first place. See the daily updated lists for ongoing and one-day special sales, plus shopping discounts and vouchers in the Discount Vouchers deals note.


Post in time for Christmas 2014

To make sure relatives' pressies arrive in time, here are this year's Royal Mail last delivery dates:

    Recommended last posting dates for UK delivery:

  • Thu 18 Dec for 2nd class items and Royal Mail Signed For.
  • Sat 20 Dec for 1st class items and Royal Mail Signed For.
  • Tue 23 Dec for Royal Mail Special Delivery Guaranteed.

Pay the right way

Pay the right way and you can get more protection for yourself should something go wrong. Plus you can slash the cost even further.

  • Pay by credit card

    Spend on any credit card and you get Section 75 legal protection; something which doesn't happen with cash, cheque or debit card transactions. So buy anything costing over £100, and providing some of it's paid on the card, the card company’s equally liable with the retailer if things go wrong.

    This is valuable additional protection and applies to goods bought abroad or on overseas websites too. Just ensure you pay the card off in full at the end of the month, so there’s no interest.

  • Earn extra cashback

    Pay on the right credit card and you can earn up to 5% cashback on top. For more info, read Cashback Cards.


More top tips

  • Festive Fivers

    Christmas presents needn't cost the earth. If you're short on time and cash, a little bit of creative thinking goes a long way. Vouchers for time, love letters and homemade offerings can mean a lot more than the latest gadget. For a list of the top prezzies under a fiver, read Festive Fivers.

  • Buying from the US

    Certain goods or brands may be cheaper across the pond. Bear in mind, though, delivery will take longer and you should factor in an extra 33% on top of the price to cover delivery and import charges.

  • Powerful tricks for shopping at Amazon

    Massive web store Amazon* almost needs a rulebook of its own. Find out how to uncover special links to secret 75%-off bargains, track price reductions with tools, grab free gift vouchers and escape delivery charges in the Amazon Tricks guide.

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Find the best online rate for your holiday cash with MoneySavingExpert's TravelMoneyMax.