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Frequently Asked Questions > The weekly email... > I've stopped receiving the weekly email, what do I do?

I've stopped receiving the weekly email, what do I do?

If you've suddenly stopped receiving our weekly email, please first check it's not going into your spam or deleted items folder. If you are running a spam filter at work, please contact your IT department.

You can try adding us to your email whitelist, as this may stop the email from being blocked by your spam filter.

It's also possible your internet service provider may have been blacklisted - please check with it to see if this is the case. If it is, it may be worth setting up an email address with a different email service provider (for example, Gmail).

If you've tried all of the above and are still having problems, please click on the link below and we'll endeavour to help you. In the meantime, you can find the latest weekly email on the site.


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Frequently Asked Questions > The weekly email... > I've stopped receiving the weekly email, what do I do?