MSE News

Last Updated 17:04PM 22 February 2012

First Direct's top for service again: what's the secret?

First Direct has come top of all our bank polls on customer service over the past 18 months. What does it do right?
MSE guides: Banking & Saving

Record PPI payouts reached £1.9bn in 2011

The FSA says £441m was paid out in December, the highest monthly total on record, completing the total for the year

MSE guides: Reclaim £1,000s

SSE simplifies energy tariffs

From this morning, energy provider Scottish and Southern will offer just four core products, down from 68 previously

MSE guides: Utilities & Phones

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