All news stories featuring 'Bank of Scotland'

Forget worrying about sort codes - mobile-to-mobile cash transfers coming soon

10 March 2014

Smartphone users will soon be able to pay for goods and services simply by using the recipient's mobile phone number

TSB comes last in MSE's latest banking service index

26 February 2014

People banking with the newly-created TSB have voted it the worst for customer service in a poll of 9,000 MSE users

Hit by Lloyds, Halifax, TSB and Bank of Scotland glitch? Your rights explained

27 January 2014

Some Lloyds, Halifax, Bank of Scotland and TSB customers were left without banking facilities for three hours yesterday

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Older News Stories

11 December 2013

Lloyds fined record £28m for mis-selling – are you affected?

Lloyds has been fined £28m by the FCA for sales incentive schemes, which pressured staff to sell

8 October 2013

Help to Buy 95% mortgages launch today: What are the deals like?

NatWest and RBS are among the providers which will offer 95% mortgage deals under the Government's Help to Buy scheme

3 September 2013

Lloyds TSB and Bank of Scotland worst for wrongly dismissing complaints

Lloyds TSB and Bank of Scotland are the worst banks for wrongly dismissing customer complaints, says the Ombudsman

20 August 2013

Revealed: The best and worst banks for customer service

Santander now ranks as one of the best in MSE's index of banks by customer service – but only for its 123 account

2 July 2013

'Bullying' bank ordered to pay up for harassing customer: Know your rights

Bank of Scotland has been ordered to compensate a customer for harassment after making 547 calls to recover a debt

1 July 2013

Taking cards abroad: Should I tell my bank?

Does telling your debit or credit card provider you're going on holiday make a difference? The answer is: yes and no

15 April 2013

Lloyds TSB, Halifax and Bank of Scotland say account glitch fixed

Lloyds TSB, Halifax and Bank of Scotland customers had reported being unable to log-in to their accounts

15 April 2013

Santander is most-complained about bank, FCA figures show

Santander has the most complaints per customer, the new Financial Conduct Authority says

11 April 2013

Halifax & Bank of Scotland to refund customers after account bungle

Some Halifax and BoS customers are due a payout after the banks failed to notify them it was upping monthly account fees

5 March 2013

Barclays and Lloyds TSB top complaints bad boy league as PPI gripes soar

Barclays and Lloyds TSB are the worst of the major banks for wrongly dismissing customer complaints, says the Ombudsman

1 March 2013

Lloyds' PPI mis-selling bill climbs to £6.8 billion

The banking giant's PPI mis-selling costs rose by £1.5 billion in the last three months of 2012

19 February 2013

Lloyds fined £4.3 million over PPI delays

Lloyds Banking Group has been fined £4.3m for delays in paying out mis-sold PPI to more than 140,000 victims

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