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Credit card payment trap ends
5 January 2011A shake-up will complete this month with all providers set to stop penalising those who spend after a balance transfer
Savings protection rockets to £85,000
31 December 2010A massive safety overhaul begins today with more protection for most but cuts for others. Here's what it means for you
Santander still worst bank for customer service
15 November 2010A huge 46% of the 2,000 customers who voted rate its service as poor. This follows a similar poll result in August
Full of guides, deals and loopholes, it's free and spam free
RBS and Natwest to rejig bank charges
26 October 2010The government-backed pair are moving to a £6 per daily fee to replace the existing, complicated structure
FSA urged to improve financial complaints data
22 October 2010A watchdog wants complaints numbers to be clearer to help consumers understand how their bank is performing
Lloyds puts PPI claims on hold in defiance of regulator
11 October 2010The Government-backed bank is refusing to rule on claims while a legal case on complaints is ongoing
Barclays tops list of shame for worst complaints handling
14 September 2010A whopping 61% who took their gripe to the Ombudsman service about the bank won their case during the first half of 2010
Credit card shake-up begins with MBNA payment overhaul
31 August 2010Those who spend after completing a cheap balance transfer on an MBNA card will no longer be penalised from tomorrow
Beat the Lloyds TSB complaint rejection spiral
26 August 2010The giant upheld just 12% of banking complaints during the first half of 2010 but angry customers shouldn't give up
Students promised loans and grants on time this year
20 August 2010The Student Loans Company says all uni entrants who applied by the cut-off will get their cash by the time studies begin
Santander 'worst bank for customer service'
12 August 2010MoneySavingExpert.com users have overwhelmingly rated the Spanish giant bottom in our customer service poll
Lloyds Banking Group scraps PPI sales
26 July 2010Lloyds TSB, Halifax and Bank of Scotland customers will no longer be pressurised into taking the controversial cover
Going on holiday? Avoid the blocked card nightmare
20 July 2010Some card firms, but not all, will alter settings if you call to reduce the chances of your plastic getting stopped
Lloyds TSB to come clean on savings rates
29 June 2010The bank will publish rates on statements so consumers know when interest dives, in a victory for MSE's savings campaign
Halifax fires salvo in current account war
7 June 2010Those who switch to the bank's Reward account can earn an initial £50 bonus and get paid £5 a month
FSCS: 'You won't lose a penny of protected savings'
Barclaycard Freedom scheme to be scrapped
Energyhelpline.com launches 'Huge Switch'
Student TV licence refund deadline looms
Wonga warned over aggressive debt collection
No, I WON'T play you at Scrabble online
How safe is Santander UK? – What I really think…
Wish I'd never blogged about it now…
Sainsbury's launches mostly meaningless price promise
A canny bit of gift recycling…
