All articles featuring 'Banking'
Barclays tops complaints bad-boy table
28 September 2011The giant was the most complained-about bank during the first half of the year, figures from the regulator show
ICB report recommends banks separate retail and investment arms
12 September 2011The report states UK institutions should ring-fence money deposited by the public from 'casino' operations
Santander still by far the worst bank for customer service
25 August 2011A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best
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Tesco Bank online log-in pain 'now over'
23 June 2011Tesco Bank has promised savers they should have access to their accounts soon, following a week of online problems
Hbos to pay £17m compensation over investment complaints
25 May 2011The FSA says up to 8,600 customers could get redress relating to complaints over investment products
Banks lift PPI hold: complain or risk missing out
9 May 2011It is estimated three million victims could be due a combined £9 billion in PPI compensation, so carry on complaining
Banking commission wants savers' deposits protected
11 April 2011British banks should ring-fence retail businesses from investment banking to protect people's cash
Banks urged to provide more services at the Post Office
7 April 2011The Post Office is desperately trying to encourage more banks to provide full current account services at its branches
Banking system 'isn't working', says Treasury Committee
2 April 2011A report says consumers are suffering from a lack of price transparency and comparability in the current account market
Natwest and RBS fall short on charter promises
2 March 2011The first progress report on the commitments, launched last year, states they under-performed in five of 25 goals
PPI leap hits Lloyds Banking Group complaints
23 February 2011The bank revealed a large spike in complaints, driven by a surge in gripes about miss-old debt insurance
Santander faces £2m compensation bill for statement leaks
23 December 2010Customers whose paperwork was sent to the wrong address will be entitled to up to £100 each
Santander sends thousands of statements to wrong addresses
22 December 2010The bank has admitted sending highly sensitive personal details of up to 35,000 customers to the wrong people
Forum members warned of spam emails
18 November 2010If you receive any of the suspicious mails floating around do not open them or click any attachments
Santander still worst bank for customer service
15 November 2010A huge 46% of the 2,000 customers who voted rate its service as poor. This follows a similar poll result in August





