All articles featuring 'Banking'

Barclays tops complaints bad-boy table

28 September 2011

The giant was the most complained-about bank during the first half of the year, figures from the regulator show

ICB report recommends banks separate retail and investment arms

12 September 2011

The report states UK institutions should ring-fence money deposited by the public from 'casino' operations

Santander still by far the worst bank for customer service

25 August 2011

A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best

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Tesco Bank online log-in pain 'now over'

23 June 2011

Tesco Bank has promised savers they should have access to their accounts soon, following a week of online problems

Hbos to pay £17m compensation over investment complaints

25 May 2011

The FSA says up to 8,600 customers could get redress relating to complaints over investment products

Banks lift PPI hold: complain or risk missing out

9 May 2011

It is estimated three million victims could be due a combined £9 billion in PPI compensation, so carry on complaining

Banking commission wants savers' deposits protected

11 April 2011

British banks should ring-fence retail businesses from investment banking to protect people's cash

Banks urged to provide more services at the Post Office

7 April 2011

The Post Office is desperately trying to encourage more banks to provide full current account services at its branches

Banking system 'isn't working', says Treasury Committee

2 April 2011

A report says consumers are suffering from a lack of price transparency and comparability in the current account market

Natwest and RBS fall short on charter promises

2 March 2011

The first progress report on the commitments, launched last year, states they under-performed in five of 25 goals

PPI leap hits Lloyds Banking Group complaints

23 February 2011

The bank revealed a large spike in complaints, driven by a surge in gripes about miss-old debt insurance

Santander faces £2m compensation bill for statement leaks

23 December 2010

Customers whose paperwork was sent to the wrong address will be entitled to up to £100 each

Santander sends thousands of statements to wrong addresses

22 December 2010

The bank has admitted sending highly sensitive personal details of up to 35,000 customers to the wrong people

Forum members warned of spam emails

18 November 2010

If you receive any of the suspicious mails floating around do not open them or click any attachments

Santander still worst bank for customer service

15 November 2010

A huge 46% of the 2,000 customers who voted rate its service as poor. This follows a similar poll result in August

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