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Major changes for Egg customers as takeover completes
3 November 2011The final stages of the sale of Egg were finalised this week, meaning big changes for its 1.7 million customers
More banks admit PPI compensation delays
28 October 2011Royal Bank of Scotland and Barclaycard say they are running two weeks behind schedule paying mis-selling victims
Banks shun junior Isa launch
27 October 2011None of the big six banks plan to have a junior Isa in place for the launch date on Tuesday
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24 October 2011Consumers with a current account that offers insurance could be left without any cover if they fail to register
Barclays tops complaints bad-boy table
28 September 2011The giant was the most complained-about bank during the first half of the year, figures from the regulator show
Barclays tops complaints bad-boy table
28 September 2011The giant was the most complained-about bank during the first half of the year, figures from the regulator show
Financial complaints up 54% with Lloyds TSB scoring worst
6 September 2011PPI gripes boost the complaints made to the Financial Ombudsman Service to 150,000 in first half of 2011
Banks fail to hit PPI complaints deadline
1 September 201197% of complaints resolved by 1 September extended timescale, but some banks miss it
Santander still by far the worst bank for customer service
25 August 2011A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best
PPI payouts plunge Lloyds deep into the red
4 August 2011The giant has become the latest bank to announce a hit to its financial performance due to compensation for mis-sold PPI
Barclays profits hit by PPI payout
2 August 2011Barclays reported a 33% drop in profits after it took a £1 billion hit to cover compensation for mis-sold PPI
PPI mis-selling to cost Santander £540 million
27 July 2011Santander is the latest bank to reveal the amount it'll set aside to cover the cost of mis-sold debt insurance
Mortgage rates at record low, and they may drop further
20 July 2011Some brokers believe prices could fall yet more, given few expect the Bank of England base rate to rise any time soon
HSBC given PPI complaints extension
16 June 2011HSBC joins Barclays, Lloyds and RBS in the temporary deal, mainly as a result of a self-inflicted backlog
Barclays pledges to settle on-hold PPI complaints
13 June 2011The bank is to compensate in full all PPI complaints that were put on hold on or before 20 April
FSCS: 'You won't lose a penny of protected savings'
Barclaycard Freedom scheme to be scrapped
Energyhelpline.com launches 'Huge Switch'
Student TV licence refund deadline looms
Wonga warned over aggressive debt collection
No, I WON'T play you at Scrabble online
How safe is Santander UK? – What I really think…
Wish I'd never blogged about it now…
Sainsbury's launches mostly meaningless price promise
A canny bit of gift recycling…
