Santander still by far the worst bank for customer service

25 August 2011

A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best

Yorkshire and N&P building societies tie-up moves closer

23 August 2011

The merger of the duo remained on track today after members gave the deal their support

Guest Comment: PPI was mis-sold but isn't bad

3 June 2011

The dodgy selling of PPI is well-known but Shane Craig, from Paymentcare, says the product shouldn't be demonised

PlayStation users' data stolen in hack: what should you do?

27 April 2011

Millions of users have been warned their personal information, including credit card details, may have been stolen

Tax shake-up brings current account boost

5 April 2011

Tomorrow's new 2011/12 tax year overhaul means consumers don't have to earn as much to get a top current account

Savings protection rockets to £85,000

31 December 2010

A massive safety overhaul begins today with more protection for most but cuts for others. Here's what it means for you

Bank charges higher than pricey payday loans

10 December 2010

Fees for exceeding your overdraft can be higher than the most exorbitant loan costs despite a charges overhaul by banks

Santander still worst bank for customer service

15 November 2010

A huge 46% of the 2,000 customers who voted rate its service as poor. This follows a similar poll result in August

Mortgage broker snub 'could harm borrowers'

23 September 2010

The proportion of home loans sold via third parties has fallen since the credit crunch began

National Counties Building Society revives inflation-beating savings

16 August 2010

The building society today launched a tax-free savings account which guarantees to beat the rise in the cost of living

Banks urged to offer basic accounts to bankrupts

12 July 2010

Citizens Advice is calling on current account providers to treat people in severe debt fairly

Banks cut fixed savings rates

5 July 2010

Providers are cutting their savings rates as they focus on attracting new mortgage customers instead, it is claimed