Clydesdale and Yorkshire banks increase mortgage SVR

9 March 2012

The pair have become the latest mortgage lenders to announce a rise in standard variable rates

'Free' banking system isn't working, says FSA

25 November 2011

There's no such thing as free banking and this belief has lead to unhelpful decisions, says the regulator

Santander to pay savings interest upfront but is it a good deal?

2 November 2011

Santander will pay interest upfront on its new account in the latest move by banks to tempt savers

Banks lift PPI hold: complain or risk missing out

9 May 2011

It is estimated three million victims could be due a combined £9 billion in PPI compensation, so carry on complaining

Consumer Focus calls for Clydesdale/Yorkshire mortgage write-offs

4 March 2011

A lobby group has written to Clydesdale & Yorkshire banks urging them to cancel payment demands following a glitch

Yorkshire and Clydesdale Bank 'write off mortgage underpayments'

12 November 2010

This gives hope to 18,000 families hit by the bank's computer gaffe who've been asked for up to £3,500 a year more

Barclays tops list of shame for worst complaints handling

14 September 2010

A whopping 61% who took their gripe to the Ombudsman service about the bank won their case during the first half of 2010

Mortgage billing blunders could trigger partial debt write-off

1 September 2010

Borrowers who owe more than previously thought due to a lender error may get the shortfall written off if they complain

Hope for Yorkshire and Clydesdale Bank mortgage reprieve

16 August 2010

The lender has told two borrowers it will write off hundreds of pounds following a payment glitch which affected 18,000

Mortgage hikes after Yorkshire / Clydesdale Bank glitch

21 July 2010

Some 18,000 homeowners who were undercharged will be asked to make up the shortfall, though you've a right to complain

Nationwide in 15-month 0% balance transfer offer

22 June 2010

The society has become the latest credit card firm to offer 15 months interest-free but its deal is not market-leading

Don't ruin balance transfer savings by foolishly spending

4 June 2010

Cheap debt-shifting credit cards are back in vogue but millions still don't know how to use one properly