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All news stories featuring 'FCA'

Debt management firm to pay out £185K over communication delay

18 December 2014

Over 4,500 customers of debt management firm Harrington Brooks will be paid redress

FCA launches consultation on improving complaints procedures

12 December 2014

The Financial Conduct Authority has announced a series of proposals to improve financial services complaints handling

Annuity sales practices failing pensioners, says FCA

11 December 2014

Annuity providers aren't doing enough to encourage customers to check if they can get a better deal elsewhere

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Older News Stories

3 December 2014

Possibility of five day current account switching to be investigated: Autumn Statement 2014

The Chancellor of the Exchequer has today called for a review of the seven day current account switching period

1 December 2014

Payday loan broker crackdown revealed

A crackdown on unexpected fees charged by payday loan middlemen has been unveiled by the Financial Conduct Authority

27 November 2014

New standards for pension providers to be introduced

Pension providers will be required to check whether or not customers buying their products have already taken guidance

25 November 2014

People over 40 'denied mortgages'

New research suggests homebuyers over 40 are being denied mortgages because they will retire before the term is up

20 November 2014

RBS fined £56m over IT meltdown

RBS is to pay fines totalling £56 million following an IT meltdown in 2012, which left customers locked out of accounts

18 November 2014

Wonga keeps 18,000 customers waiting for compensation

Of the 45,000 customers who got fake lawyer letters from payday lender Wonga, 18,000 have yet to get compensation offers

17 November 2014

Banks agree to improve complaints processes after FCA review

Several financial firms have agreed to improve the way they deal with customer complaints

12 November 2014

Ulster Bank fined £2.75m over 'unacceptable' IT failure

Ulster Bank has been fined almost £2.75 million over an IT failure that prevented thousands from using their accounts

11 November 2014

Payday loan costs to be capped by watchdog

People taking out payday loans will never have to pay back more than double what they originally borrowed, the FCA says

30 October 2014

Barclays' PPI mis-selling bill climbs to £5.02 billion

Barclays has set aside an extra £170 million to cover PPI mis-selling claims

29 October 2014

Yorkshire Building Society fined £4.1m over mortgage arrears failings

Yorkshire Building Society has been fined over £4.1 million for failing to properly deal with customers in arrears

28 October 2014

Lloyds PPI claims pot raised to £11 billion as payouts soar

The news comes as Lloyds today announced plans to cut 9,000 jobs and close 200 branches

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