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Older News Stories

Regulator reviewing contactless card security after MSE investigation

Lloyds Banking Group has responded to a request for information from the Financial Conduct Authority

FCA announces plans to improve current account competition

The financial regulator is to develop prompts and alerts for customers to review bank account choices and overdraft use

Leeds collections firm to write off £414m of customer debt over 'historic failings'

Debt purchase and collections company Motormile Finance UK has agreed to provide redress to more than 500,000 customers

Banks must do more to curb packaged account mis-selling, warns regulator

Eligibility checks for packaged bank accounts have improved but more needs to be done

Hundreds of thousands of mortgage customers to be reimbursed £100s over arrears payments

Around 750,000 customers with mortgage payment shortfalls have overpaid when trying to clear their arrears

Current account complaints fall 10% in first half of 2016

The number of complaints lodged against banks and other financial services firms fell by 2.6% between January and June

Thousands of Wonga customers billed twice for repayments – what to do if you've been affected

Vulnerable customers have been forced to borrow even more money after a glitch left them unable to pay their bills

Customers of payday loan firm CFO Lending to receive £34m in redress for 'unfair practices'

Payday loan firm CFO Lending will pay more than £34m of redress to 97,000 customers after treating them unfairly

Insurers forced to reveal price changes in renewal letters from next April

Insurance companies will be forced to spell out how much it costs customers to renew a premium from next April

Deadline for reclaiming PPI proposed for June 2019 – if in doubt, reclaim now

The FCA still plans to put a time-bar on PPI complaints, with the cut-off expected to be in place by June 2019

Credit card promo-period-prompts among solutions for tackling persistent debt

The FCA is proposing doing more to signal the end of promotional periods in its final credit card report

Savers could get texts or email alerts when rates drop

Digital reminders about interest rate changes have been given the thumbs up by consumers