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Older News Stories

Thousands of Wonga customers billed twice for repayments – what to do if you've been affected

Vulnerable customers have been forced to borrow even more money after a glitch left them unable to pay their bills

Customers of payday loan firm CFO Lending to receive £34m in redress for 'unfair practices'

Payday loan firm CFO Lending will pay more than £34m of redress to 97,000 customers after treating them unfairly

Insurers forced to reveal price changes in renewal letters from next April

Insurance companies will be forced to spell out how much it costs customers to renew a premium from next April

Deadline for reclaiming PPI proposed for June 2019 – if in doubt, reclaim now

The FCA still plans to put a time-bar on PPI complaints, with the cut-off expected to be in place by June 2019

Credit card promo-period-prompts among solutions for tackling persistent debt

The FCA is proposing doing more to signal the end of promotional periods in its final credit card report

Savers could get texts or email alerts when rates drop

Digital reminders about interest rate changes have been given the thumbs up by consumers

Regulator fines CT Capital for 'serious failings' on PPI complaints

A company that mis-sold PPI has been fined almost £2.4 million after 'serious failings' with its complaints handling

Chancellor writes to lenders after 'mortgage prisoner' meeting with Martin Lewis – but more must be done

George Osborne has written to lenders following a meeting with Martin Lewis about the plight of 'mortgage prisoners'

Regulator admits 'mortgage prisoner' problem as Martin meets George Osborne

The FCA admits mortgage lenders "could be more proactive" in making sure homeowners don't become 'mortgage prisoners'

PPI victims handing over £5bn to claims sharks – reclaim £1,000s yourself for free

Opportunistic claims management companies are siphoning off up to a third of compensation cash paid to consumers

Mortgage applicants to undergo IQ tests

Beleaguered mortgage applicants to face IQ tests as part of stricter affordability tests

Buy As You View customers to share £939,000 compensation – how to claim

Rent-to-own company Buy As You View is to pay compensation to almost 60,000 of its customers