All articles featuring 'First Direct'
Banks launch current account price war
10 January 2012Switching bribes mean for the first time five providers have hardcore promotions vying for the coveted best-buy crowm
Banks agree code to help limit overdraft charges
21 November 2011Britain's banks have agreed not to issue charges when customers exceed their overdraft limit by a small amount
HSBC & First Direct systems crash (but now say it's sorted)
4 November 2011HSBC and First Direct customers have reported being unable to use their cards or access their accounts online
Full of guides, deals and loopholes, it's free and spam free
More banks admit PPI compensation delays
28 October 2011Royal Bank of Scotland and Barclaycard say they are running two weeks behind schedule paying mis-selling victims
Banks shun junior Isa launch
27 October 2011None of the big six banks plan to have a junior Isa in place for the launch date on Tuesday
Santander still by far the worst bank for customer service
25 August 2011A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best
Offset mortgage costs are down but are they best?
13 April 2011The drop has prompted some experts to say they are an option for homeowners who want a decent savings rate
Tax shake-up brings current account boost
5 April 2011Tomorrow's new 2011/12 tax year overhaul means consumers don't have to earn as much to get a top current account
Banking system 'isn't working', says Treasury Committee
2 April 2011A report says consumers are suffering from a lack of price transparency and comparability in the current account market
Cash Isa providers 'failing' to give accurate advice
23 February 2011Consumer group Which? found just three out of 104 calls resulted in firms giving 100% correct information
Santander still worst bank for customer service
15 November 2010A huge 46% of the 2,000 customers who voted rate its service as poor. This follows a similar poll result in August
Credit card shake-up begins with MBNA payment overhaul
31 August 2010Those who spend after completing a cheap balance transfer on an MBNA card will no longer be penalised from tomorrow
Santander 'worst bank for customer service'
12 August 2010MoneySavingExpert.com users have overwhelmingly rated the Spanish giant bottom in our customer service poll
Lenders restrict cheap mortgage deals
13 July 2010Over half of home loans are not available via brokers, compared to less than a quarter three years ago
Fears grow over state of mortgage market
2 July 2010Improvements in the home loan sector stalled in late June as lenders remained cautious about the economy
Home phone and broadband prices on the rise
Which? launches collective energy switching campaign
Retailers in extended warranty shake-up
Rise in first-time buyers predicted
Will the big freeze hit energy bills?
"Wish I'd been stupid enough to get PPI in the first place"
Surprise call from Ed Davey, Energy Minister – on collective switching
A warning to freelancers and the self-employed everywhere
A dragon in the Napoleonic wars
Student loans will be interest free for many 2012 starters
