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Banks shun junior Isa launch
27 October 2011None of the big six banks plan to have a junior Isa in place for the launch date on Tuesday
Warning! Packaged account perks may need activation or be invalid
24 October 2011Consumers with a current account that offers insurance could be left without any cover if they fail to register
Barclays tops complaints bad-boy table
28 September 2011The giant was the most complained-about bank during the first half of the year, figures from the regulator show
Full of guides, deals and loopholes, it's free and spam free
Financial complaints up 54% with Lloyds TSB scoring worst
6 September 2011PPI gripes boost the complaints made to the Financial Ombudsman Service to 150,000 in first half of 2011
Banks fail to hit PPI complaints deadline
1 September 201197% of complaints resolved by 1 September extended timescale, but some banks miss it
Santander still by far the worst bank for customer service
25 August 2011A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best
Barclays profits hit by PPI payout
2 August 2011Barclays reported a 33% drop in profits after it took a £1 billion hit to cover compensation for mis-sold PPI
PPI mis-selling to cost Santander £540 million
27 July 2011Santander is the latest bank to reveal the amount it'll set aside to cover the cost of mis-sold debt insurance
HSBC given PPI complaints extension
16 June 2011HSBC joins Barclays, Lloyds and RBS in the temporary deal, mainly as a result of a self-inflicted backlog
Generation 'not saving for retirement'
26 May 2011The majority of Brits do not have a financial plan to ensure they have a sufficient retirement income, says HSBC
Banks lift PPI hold: complain or risk missing out
9 May 2011It is estimated three million victims could be due a combined £9 billion in PPI compensation, so carry on complaining
Site to protect against rogue traders launches
11 April 2011Under the scheme from Bondpay, consumers pay the money which is kept in trust until work is complete
Banks urged to provide more services at the Post Office
7 April 2011The Post Office is desperately trying to encourage more banks to provide full current account services at its branches
Barclays tops banking complaints league table
30 March 2011Figures from the FSA show the giant received the most official gripes of any bank during the second half of 2010
Cash Isa providers 'failing' to give accurate advice
23 February 2011Consumer group Which? found just three out of 104 calls resulted in firms giving 100% correct information
FSCS: 'You won't lose a penny of protected savings'
Barclaycard Freedom scheme to be scrapped
Energyhelpline.com launches 'Huge Switch'
Student TV licence refund deadline looms
Wonga warned over aggressive debt collection
No, I WON'T play you at Scrabble online
How safe is Santander UK? – What I really think…
Wish I'd never blogged about it now…
Sainsbury's launches mostly meaningless price promise
A canny bit of gift recycling…
