All articles featuring 'Lloyds Banking Group'

Lloyds to sell branches to Co-op: what it means for you

15 December 2011

Lloyds Banking Group has revealed plans to sell 632 branches to the Co-operative Bank by November 2013

Lloyds TSB's partial re-think over basic account cash access

2 December 2011

Basic bank account customers will soon have access to all ATMs within the Lloyds Banking Group

Fury at continued Lloyds TSB PPI payment delays

2 December 2011

The bank has still failed to clear a massive backlog of unpaid PPI compensation. Some have waited over 90 days

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Banks agree code to help limit overdraft charges

21 November 2011

Britain's banks have agreed not to issue charges when customers exceed their overdraft limit by a small amount

Anger at Lloyds PPI compensation delays

27 October 2011

Lloyds TSB customers promised a payment for mis-sold PPI may have to wait over two months for the cash

Lloyds Banking Group: We can be one of the best for service

26 October 2011

In a candid interview with Lloyds's director of customer service, he promises change, including extended branch hours

Financial complaints up 54% with Lloyds TSB scoring worst

6 September 2011

PPI gripes boost the complaints made to the Financial Ombudsman Service to 150,000 in first half of 2011

Banks fail to hit PPI complaints deadline

1 September 2011

97% of complaints resolved by 1 September extended timescale, but some banks miss it

Santander still by far the worst bank for customer service

25 August 2011

A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best

PPI payouts plunge Lloyds deep into the red

4 August 2011

The giant has become the latest bank to announce a hit to its financial performance due to compensation for mis-sold PPI

Barclays profits hit by PPI payout

2 August 2011

Barclays reported a 33% drop in profits after it took a £1 billion hit to cover compensation for mis-sold PPI

PPI mis-selling to cost Santander £540 million

27 July 2011

Santander is the latest bank to reveal the amount it'll set aside to cover the cost of mis-sold debt insurance

HSBC given PPI complaints extension

16 June 2011

HSBC joins Barclays, Lloyds and RBS in the temporary deal, mainly as a result of a self-inflicted backlog

PPI: Lloyds says sorry for mis-selling

14 June 2011

Lloyds has apologised and promised a catalogue of moves to provide redress, in another capitulation by banks on PPI

Guest Comment: PPI was mis-sold but isn't bad

3 June 2011

The dodgy selling of PPI is well-known but Shane Craig, from Paymentcare, says the product shouldn't be demonised

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