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Santander still by far the worst bank for customer service
25 August 2011A poll of MoneySavers shows Santander is still bottom for service, with First Direct the best
PPI payouts plunge Lloyds deep into the red
4 August 2011The giant has become the latest bank to announce a hit to its financial performance due to compensation for mis-sold PPI
Barclays profits hit by PPI payout
2 August 2011Barclays reported a 33% drop in profits after it took a £1 billion hit to cover compensation for mis-sold PPI
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PPI mis-selling to cost Santander £540 million
27 July 2011Santander is the latest bank to reveal the amount it'll set aside to cover the cost of mis-sold debt insurance
HSBC given PPI complaints extension
16 June 2011HSBC joins Barclays, Lloyds and RBS in the temporary deal, mainly as a result of a self-inflicted backlog
PPI: Lloyds says sorry for mis-selling
14 June 2011Lloyds has apologised and promised a catalogue of moves to provide redress, in another capitulation by banks on PPI
Guest Comment: PPI was mis-sold but isn't bad
3 June 2011The dodgy selling of PPI is well-known but Shane Craig, from Paymentcare, says the product shouldn't be demonised
Banks lift PPI hold: complain or risk missing out
9 May 2011It is estimated three million victims could be due a combined £9 billion in PPI compensation, so carry on complaining
Lloyds defeated as it withdraws from PPI legal battle
5 May 2011The UK's largest bank has set aside £3.2bn in its interim results today to pay claims, admitting redress is appropriate
Halifax credit card holders urged to act ahead of looming rate hikes
12 April 2011Hbos is revamping interest charges which will initially see cuts for many but with the likelihood they will soar later
Banking commission wants savers' deposits protected
11 April 2011British banks should ring-fence retail businesses from investment banking to protect people's cash
Banking system 'isn't working', says Treasury Committee
2 April 2011A report says consumers are suffering from a lack of price transparency and comparability in the current account market
Barclays tops banking complaints league table
30 March 2011Figures from the FSA show the giant received the most official gripes of any bank during the second half of 2010
Barclays tops banking complaints league table
30 March 2011Figures from the FSA show the giant received the most official gripes of any bank during the second half of 2010
PPI leap hits Lloyds Banking Group complaints
23 February 2011The bank revealed a large spike in complaints, driven by a surge in gripes about miss-old debt insurance
FSCS: 'You won't lose a penny of protected savings'
Barclaycard Freedom scheme to be scrapped
Energyhelpline.com launches 'Huge Switch'
Student TV licence refund deadline looms
Wonga warned over aggressive debt collection
No, I WON'T play you at Scrabble online
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Sainsbury's launches mostly meaningless price promise
A canny bit of gift recycling…
