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MSE News

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Older News Stories

SSE freezes energy prices until April 2017 – but you can slash bills by switching

Scottish and Southern Energy (SSE) has announced it's freezing its standard gas and electricity prices until April 2017

Fixed-rate energy customers face huge price rises when deals end – switch to beat the hikes

Customers who move to the cheapest energy tariffs are facing big price hikes once those deals end, research has found

Extra Energy bottom of complaints table once again amid ongoing Ofgem probe

Embattled energy supplier Extra Energy has once again been ranked bottom of the Citizens Advice performance table

SSE under investigation over switching vulnerable customers to prepay meters

Concerns about SSE’s approach to switching its customers onto prepay meter tariffs has sparked an investigation

Co-op Energy blames IT problems as it tops complaints list

The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September

Not-for-profit energy provider launches, but is Robin Hood Energy any good?

Nottingham City Council has launched "Robin Hood Energy", a council owned not-for-profit energy firm

Co-op hit by customer service backlash in MSE energy poll

Co-op Energy has drastically fallen down the customer services rankings over the last six months

Energy providers must soon tell you about ALL their cheaper tariffs

Energy firms must tell customers about cheaper tariffs available from their other brands under new rules

Energy firms told to pass on price cuts by the Government

Energy firms are facing increased pressure from the Government to pass on a fall in wholesale costs

SSE takes a major plunge into phone & broadband. Is it any good?

Energy giant SSE has taken a leap into the phone and broadband market, and its package rockets into the best buys

Energy customers 'pay too much' - but MSE has said this for years

Customers of the big six energy suppliers are paying up to £234 a year too much for their gas and electricity bills

Power NI is first major supplier to announce electricity price cuts

Northern Ireland's main electricity supplier has cut bills by nearly a tenth for all households

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