Call to curb massive mobile internet bills

18 November 2011

Mobile companies have been urged to help stop consumers facing huge costs when they use the web

Orange and T-Mobile customers to get faster mobile internet

10 October 2011

The pair will update their systems so some users are no longer denied fast internet access

iPhone 4S prices released by networks

7 October 2011

Four of the major UK mobile networks have revealed prices for the iPhone 4S, which will be released a week today

TalkTalk worst for complaints – again

23 September 2011

TalkTalk received the most customer complaints about its broadband and homephone services according to Ofcom data

Orange and T-Mobile users' slow mobile internet struggle: how to boost speed

22 September 2011

Millions could be left with snail-like web speeds because their network has failed to update its systems

UK texts cost more than EU roaming caps

12 September 2011

It can cost more to send a text to someone a few metres away in the UK than over hundreds of miles when in Europe

Orange and Vodafone hike pay as you go mobile costs

1 July 2011

From today some Orange PAYG customers will face price hikes and Vodafone customers will see increases from 14 July

Talk Talk worst for phone and broadband complaints

21 April 2011

Ofcom reveals the firm receives over four times as many official gripes per customer than the next worst on landlines

Signal share boost for Orange and T-Mobile customers

16 February 2011

Customers can share both networks' signal to boost their chances of reception, so they don't need to cancel a contract

Apple offers iPhone 4 fix and refund

17 July 2010

Apple boss Steve Jobs last night promised customers a free rubber case to cure signal problems or their money back

No service on your mobile? Find out your cancellation rights

14 July 2010

You can usually cancel a contract shortly after signing up if reception is poor but over half of users are not told this

Maximum cost of using mobiles in Europe slashed again

10 June 2010

The European Commission's cut the maximum amount networks are allowed to charge customers making calls in EU countries