Ofcom is investigating Virgin Media over exit fees when customers move to an area where Virgin's service is unavailable
TalkTalk customers facing monthly price hikes of up to £51 a year can beat the hikes
More than 800,000 Virgin Media customers are being told to change their passwords
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The key to cheap broadband is to snap up short-lived promo deals, and right now there are two corkers.
Plusnet has become the latest home phone and broadband supplier to push up its prices for line rental
Broadband firms could be forced to make sure at least 50% of customers receive the headline speed quoted in ads.
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals
The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total
Anyone with an email account from mobile and broadband provider Orange needs to move to an alternative email address
Urgent. Cheapest fibre b'band & line rent equiv to £13/mth all-in - or standard speed £5/mth
A Vodafone customer has racked up an astonishing bill after exceeding the data allowance on his uncapped Wi-Fi dongle
Some EE mobile customers will see their bills rise by 2.5% from 30 March, while O2 will increase prices by 2.6% in April
TalkTalk cuts the price of broadband for new AND existing customers – but most can save more elsewhere
TalkTalk is cutting the price of its broadband and fibre packages for those that sign up for two years
Line rental will rise from £17.40/mth to £18.99/mth on 1 March 2017 for all but landline-only Sky customers