Calling Mobiles Cheaply Instantly cut the cost

Updated
17 May

The Money Team

The Money Team consists of Dan, Alana, Wendy and Sally, and they have worked together to write and update this guide. Martin oversees the process with this guide.

The Consumer Team

The Consumer Team consists of Archna, Jenny, Rose and Becca, and they have worked together to write and update this guide.

New to the site? Quick message from Martin:

All the latest deals, guides and loopholes go in MoneySavingExpert's
free weekly email. Don't miss out - join the 6m who get it emailed!

FAQs | Unsubscribe 
Past Emails | Privacy

Call mobiles for less You can halve the cost of calling mobile phones without even changing provider. Most free calls don't include calling mobiles; it's often the bulk of the bill.

Beat this trap by dialling a special number which cuts the cost to 6p/min weekdays and 7p/min weekends, saving you £100s.

Easy tips to begin

Before looking at how to call for less, there are a couple of practical points to speedily reduce your bill.

  • Good callIt's cheaper to call via a mobile than landline...

    If you have a mobile that includes 'cross network' minutes, use them to get the calls for free instead of using your landline.

    As you pay a monthly fee for those minutes, it's better value to use them to call mobiles rather than landlines; the latter are are usually included in landline packages anyway.
  • It's cheaper to call a landline from a mobile

    There's a simple stat everyone should be aware of...

    Calling a mobile from home... costs around 13p/min
    Calling home from a mobile.... is often free


    If someone calls a landline from a mobile and they have a free minutes package, the call will be included. Even if not, it's usually cheaper than calling a mobile from home (though do check your tariff). So why not make a pact with friends and family that when one of you calls a mobile from home, the other should immediately hang up and call back?

Cheap, no hassle, landline to mobile calls

This is all about taking advantage of specialist cheap override phone companies. These allow you to massively cut the cost of calling mobiles from a landline, without changing phone line and some you don't even need an account.

How override providers work.

There are a few types of override provider, so-called as you 'override' your home phone provider so you pay the override providers charges rather than your home phone providers charges. They all work a slightly different way; but the process is usually something like this.

  • Step 1: Dial their access numbers. They give you a special phone number to call from your home phone, which connects you to their network.
  • Step 2: Once connected, dial the number you're calling. Now simply dial the mobile number you want to call through their network.

Piggy bank calling The overall winner

If you want a one-stop shop for calls at any time of the day or week, the winner is 18185 which is consistently cheap, though can be beaten for some calls. To use it, set up an account online and arrange to pay by direct debit.

Get access to the service by dialling its freephone access code, no prizes for guessing that it's 18185. You're then billed for the calls at the end of each month. The cost depends on who provides your landline...

It's sister provider call1899 undercuts it slightly at weekends as it charges 6p/min.

  • Call costs on 18185 from a BT, Primus or Post Office landine.

    It charges 6p/min during the day and 7p/min at weekends plus a 5p connection charge per call. If you have a BT line but get it via another call provider, eg, TalkTalk, sometimes it blocks access to these types of prefix numbers. If that affects you, you can still save via the cheapest call by call section below.
  • Call costs on 18185 from a Virgin/non-BT landline.

    Here you can't dial 18185, instead you must dial a normal landline number at slightly increased prices. It costs 10p/min weekdays and 6p/min weekends, a massive saving over Virgin. However you can do it even cheaper using the system below.
The cost of calling mobiles
Provider Daytime weekday Daytime weekend Evening weekday Evening weekend
From a BT landline
BT
13p/min
13p/min
7p/min
7p/min
TalkTalk
12.26p/min
12.26p/min
7.15p/min
7.15p/min
18185
6p/min
7p/min
6p/min
7p/min
From cable (Virgin) lines
Virgin
Up to 31.61p/min
Up to 24.46p/min
Up to 31.61p/min
Up to 24.46p/min
18185
10p/min
6p/min
10p/min
6p/min
Standard rates. Correct as at 16 May 2011

Cheapest for each call

The special, easy to use, free UK CallChecker tool provides a daily updated list of the cheapest way to call mobiles... its best to use if...

  • You want the ultimate solution.

    It's possible to finesse even greater savings by using different call providers for different call types, eg, one for calling during the day and a different one for calling at weekends. This obviously takes more time, but will save you more.
  • WarningYou can't dial 18185 via your home phone.

    Some telecoms companies block access to 18185, if that's the case you need to use the second type of override provider. With these you access the service via a special number which can be dialled from any phone.

    This access number is at a fixed tariff (eg, 0844 123456 costing 7p/min plus connection) and billed via your home phone company, that's then all you pay, there's no bill. The override company then gets a cut of your phone provider's call revenue.

    The only problem is you're paying as soon as you dial the provider's system, so even if the person is engaged, you pay - but this is small compared to the saving. Plus if your landline isn't BT the price you pay can vary (it's rare, but it's worth noting).
UK callchecker

An example of weekday results for a BT line
(this is a screenshot so don't rely on these, get the latest rates on the CallChecker)

UKCallchecker results

You shouldn't need to search everyday though, most providers will announce the call price at the beginning of the call, so if it's risen simply come back to the UKCallChecker to find the current cheapest.

Important! Don't miss new deals Get MoneySavingExpert's free, spam-free weekly email full of guides & loopholes

What's the call quality like?

Override providers are no frills companies, there's no customer service and capacity is limited. This means sometimes you'll call and not get through - that's the nature of the beast and the reason they're so cheap. If this happens, just use the UKCallChecker to find the next cheapest provider.

As for line quality, generally it isn't too bad, though it varies, as providers underbuy line capacity and utilise the internet to route calls to make them cheaper. However, for most non-business calls override providers should be fine, and they'll save you a fortune.

Cheap line rental & free calls to mobiles

BT's standard line rental costs £13.90/month yet it's possible to slash the cost and get free weekend calls to mobiles.

Post OfficePost Office: £11.23/mth incl weekend mobile calls

Line rental, inclusive evening & weekend calls, plus more


The Post Office's basic Home Phone* package gives inclusive evening & weekend calls, weekend calls to mobiles plus weekend calls to 40 international destinations including Australia, South Africa, Spain & the USA.

The Post Office package costs more than the cheapest line rental, but if you make more than 60 minutes of mobile calls per month you'll save more than by using override providers.

It usually costs £12.25 but until 19 June 2011 you can get one month free. There is no minimum contract but if you stay with it for 12 months it averages £11.23/month.

QUICK FACTS. Price: £12.25/month Free Calls: Evening & weekend, weekend mobiles & int'l Length of Free Calls: First 60 mins Connection Fee: None Allows Override Providers? Yes (says no plans to change this)

TalkTalk bundle: £17.52/mth incl 500 mins to mobilesTalkTalk

Line rental, broadband, calls, 12 month contract


TalkTalk's Essential package is usually £21.60 all-in, over its 12 month contract. However there's currently a way to combine two deals to cut this down to £12.52/mth. Add on its 500 mins to mobile boost and it costs £17.52/mth.

Half price calls & broadband: New TalkTalk Essentials customers can currently get free connection (usually £29.99) and 50% off the calls and broadband package at £3.25/month (usually £6.50) for the 12 months of the contract. The offer's on until 8pm on Tuesday 7 June 2011.

For this you get evening and weekend landline calls for the first 60 mins (so hang up and redial beforehand), plus up to 24 Mb broadband with a 40GB download limit, but you still need to pay £12.60/month line rental.

£40 automatic cashback: Sign up by 8pm 31 May 2011 via SimplifyDigital* over the phone and get £40 cashback 90 days after connection. Factor it all in over the 12 month contract and it averages £12.52/mth.

Add on its mobile boost for £5 and you get 500 minutes to call mobiles any day of the week, at any time.

85% of the UK can get the cheap TalkTalk package - if you're out of area it will cost more and you won't get the extra discounts. Plus TalkTalk has recently been named and shamed by Ofcom as the provider with the worst feedback - see the TalkTalk complaints news story.


QUICK FACTS. Price: £17.52/month Free Calls: Evening & weekend Length of Free Calls: First 60 mins Broadband: Up to 24MB, 40GB download limit Free International Calls: No Connection: Free Contract: 12 months Coverage: 85% of the UK Wireless: Free wireless router Thinkbroadband rating: 2.5/5 Add your feedback/Read Others': TalkTalk Homephone & Broadband Discussion

Call mobiles FROM mobiles for less

The cheapest system is to use free minutes included in your mobile package to call any mobile phone (see the Cheap Mobiles guide for how to get the best deal). Yet if you don't have cross-network minutes or have run out it's possible to use similar techniques to the ones above for cutting the call cost from mobiles too:

Use an override provider

Again 18185 wins here as it has special normal phone numbers (e.g. 020 8xxx xxxx) you can dial on your mobile phone (don't use the 0844 type as they cost a lot more from mobiles). It then charges 10p/min daytimes and just 6p/min weekends to call mobile phones.

However it's important to note you will pay the cost of calling the 0208 number and sometimes this will defeat any saving, so it's important to check the cost first. Yet in many cases a saving is possible, especially if you only have inclusive minutes to landlines.

Alternatively there are a few "simply dial" providers which can be used from a mobile such as TopUpDiscount and CheapestChat.

Here, instead of dialling an access number followed by the number you're calling, you first top up your line with credit. Next simply dial an 09 (premium) number which costs, say £1.50; your mobile is then charged up and you have £1.50 available to make calls. You then dial its access number for UK mobiles at the cheap rate.

Size of the Saving

Cutting the cost of calling mobiles is easy and quick, and the savings are huge, using 18185 alone could nearly halve your costs over BT, as the table below shows.

A comparison of mobile calling costs
Provider
Weekly Cost
Annual Cost
Saving
BT(1)
£13
£676
-
18185 (2)
£6
£320
£356
Based on 3x15 min day weekend & eve weekend calls (1) Includes a 12.5p connection charge per call (2) Includes a 5p conection charge per call

Cheap Travel Money

Find the best online rate for your holiday cash with MoneySavingExpert's TravelMoneyMax.