Have you tried to claim compensation for flight delays? MoneySaving Poll Results

Souk

Some airlines play hardball with flight delay compensation claims, others pay up when cash is due. If youíve tried to claim since new rules opened the floodgates in late 2012, please tell us how it went below. For more info see Flight Delays Compensation.

Results

Aegean Airlines (133 votes)
I won - the airline just paid up 63 votes (47%)
I won - but I had to fight (eg, appealed to the CAA/other body)16 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (5%)
I lost - after appeal to the CAA/other body2 votes (2%)
Itís still ongoing46 votes (35%)
Aeroflot (38 votes)
I won - the airline just paid up 4 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (13%)
I lost - after appeal to the CAA/other body3 votes (8%)
Itís still ongoing25 votes (66%)
Aer Lingus (455 votes)
I won - the airline just paid up 35 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)24 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body90 votes (20%)
I lost - after appeal to the CAA/other body27 votes (6%)
Itís still ongoing279 votes (61%)
Air Asia (29 votes)
I won - the airline just paid up 6 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (10%)
I lost - after appeal to the CAA/other body1 votes (3%)
Itís still ongoing18 votes (62%)
Air Berlin (77 votes)
I won - the airline just paid up 5 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (6%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing62 votes (81%)
Air Canada (218 votes)
I won - the airline just paid up 45 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (14%)
I lost - after appeal to the CAA/other body8 votes (4%)
Itís still ongoing108 votes (50%)
Air China (33 votes)
I won - the airline just paid up 2 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (12%)
I lost - after appeal to the CAA/other body2 votes (6%)
Itís still ongoing25 votes (76%)
Air France (577 votes)
I won - the airline just paid up 154 votes (27%)
I won - but I had to fight (eg, appealed to the CAA/other body)32 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body76 votes (13%)
I lost - after appeal to the CAA/other body24 votes (4%)
Itís still ongoing291 votes (50%)
Air India (203 votes)
I won - the airline just paid up 20 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body20 votes (10%)
I lost - after appeal to the CAA/other body4 votes (2%)
Itís still ongoing152 votes (75%)
Air New Zealand (24 votes)
I won - the airline just paid up 6 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (29%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing10 votes (42%)
Alitalia (117 votes)
I won - the airline just paid up 4 votes (3%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body18 votes (15%)
I lost - after appeal to the CAA/other body8 votes (7%)
Itís still ongoing82 votes (70%)
American Airlines (588 votes)
I won - the airline just paid up 111 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)20 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body59 votes (10%)
I lost - after appeal to the CAA/other body14 votes (2%)
Itís still ongoing384 votes (65%)
ANA (4 votes)
I won - the airline just paid up 1 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body0 votes (0%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (75%)
BMI Regional (130 votes)
I won - the airline just paid up 11 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body34 votes (26%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing76 votes (58%)
British Airways (4816 votes)
I won - the airline just paid up 1622 votes (34%)
I won - but I had to fight (eg, appealed to the CAA/other body)205 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body582 votes (12%)
I lost - after appeal to the CAA/other body87 votes (2%)
Itís still ongoing2320 votes (48%)
Brussels Airlines (177 votes)
I won - the airline just paid up 44 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (10%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing104 votes (59%)
Cathay Pacific (93 votes)
I won - the airline just paid up 20 votes (22%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (8%)
I lost - after appeal to the CAA/other body4 votes (4%)
Itís still ongoing56 votes (60%)
Continental (60 votes)
I won - the airline just paid up 8 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (28%)
I lost - after appeal to the CAA/other body5 votes (8%)
Itís still ongoing28 votes (47%)
Croatia Airlines (18 votes)
I won - the airline just paid up 6 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (17%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing9 votes (50%)
Cyprus Airways (17 votes)
I won - the airline just paid up 1 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (24%)
I lost - after appeal to the CAA/other body3 votes (18%)
Itís still ongoing9 votes (53%)
Delta (246 votes)
I won - the airline just paid up 38 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body29 votes (12%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing165 votes (67%)
Eastern Airways (32 votes)
I won - the airline just paid up 11 votes (34%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (9%)
I lost - after appeal to the CAA/other body2 votes (6%)
Itís still ongoing14 votes (44%)
Easyjet (5615 votes)
I won - the airline just paid up 1030 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)217 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body705 votes (13%)
I lost - after appeal to the CAA/other body121 votes (2%)
Itís still ongoing3542 votes (63%)
El Al (35 votes)
I won - the airline just paid up 6 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (29%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing19 votes (54%)
Emirates (755 votes)
I won - the airline just paid up 96 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)19 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body127 votes (17%)
I lost - after appeal to the CAA/other body40 votes (5%)
Itís still ongoing473 votes (63%)
Etihad (292 votes)
I won - the airline just paid up 26 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)10 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (10%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing218 votes (75%)
Finnair (116 votes)
I won - the airline just paid up 10 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body14 votes (12%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing86 votes (74%)
Flybe (1371 votes)
I won - the airline just paid up 383 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)56 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body85 votes (6%)
I lost - after appeal to the CAA/other body24 votes (2%)
Itís still ongoing823 votes (60%)
Germanwings (146 votes)
I won - the airline just paid up 12 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (7%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing112 votes (77%)
Iberia (285 votes)
I won - the airline just paid up 9 votes (3%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (9%)
I lost Ė but I didnít appeal to the CAA/other body46 votes (16%)
I lost - after appeal to the CAA/other body7 votes (2%)
Itís still ongoing196 votes (69%)
Icelandair (118 votes)
I won - the airline just paid up 33 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (6%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing68 votes (58%)
Jet Airways (91 votes)
I won - the airline just paid up 14 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body11 votes (12%)
I lost - after appeal to the CAA/other body5 votes (5%)
Itís still ongoing58 votes (64%)
Jet2.com (2789 votes)
I won - the airline just paid up 195 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)85 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body604 votes (22%)
I lost - after appeal to the CAA/other body138 votes (5%)
Itís still ongoing1767 votes (63%)
Kenya Airways (57 votes)
I won - the airline just paid up 13 votes (23%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (7%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (16%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing30 votes (53%)
KLM (694 votes)
I won - the airline just paid up 197 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body102 votes (15%)
I lost - after appeal to the CAA/other body15 votes (2%)
Itís still ongoing353 votes (51%)
Korea Air (5 votes)
I won - the airline just paid up 1 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body1 votes (20%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
Loganair (69 votes)
I won - the airline just paid up 25 votes (36%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body13 votes (19%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing29 votes (42%)
LOT Polish Airlines (48 votes)
I won - the airline just paid up 6 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (15%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing33 votes (69%)
Lufthansa (479 votes)
I won - the airline just paid up 76 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)26 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body75 votes (16%)
I lost - after appeal to the CAA/other body14 votes (3%)
Itís still ongoing288 votes (60%)
Malaysia Airlines (195 votes)
I won - the airline just paid up 29 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body21 votes (11%)
I lost - after appeal to the CAA/other body6 votes (3%)
Itís still ongoing133 votes (68%)
Monarch (4740 votes)
I won - the airline just paid up 584 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)232 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1059 votes (22%)
I lost - after appeal to the CAA/other body297 votes (6%)
Itís still ongoing2568 votes (54%)
Norwegian (884 votes)
I won - the airline just paid up 59 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)31 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body93 votes (11%)
I lost - after appeal to the CAA/other body9 votes (1%)
Itís still ongoing692 votes (78%)
Pegasus (86 votes)
I won - the airline just paid up 4 votes (5%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (7%)
I lost - after appeal to the CAA/other body2 votes (2%)
Itís still ongoing73 votes (85%)
Qantas (143 votes)
I won - the airline just paid up 45 votes (31%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body19 votes (13%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing75 votes (52%)
Qatar Airlines (289 votes)
I won - the airline just paid up 46 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)16 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body45 votes (16%)
I lost - after appeal to the CAA/other body10 votes (3%)
Itís still ongoing172 votes (60%)
Ryanair (2920 votes)
I won - the airline just paid up 260 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)120 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body576 votes (20%)
I lost - after appeal to the CAA/other body79 votes (3%)
Itís still ongoing1885 votes (65%)
SAS (150 votes)
I won - the airline just paid up 34 votes (23%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body15 votes (10%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing89 votes (59%)
Singapore Airlines (126 votes)
I won - the airline just paid up 21 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (13%)
I lost - after appeal to the CAA/other body7 votes (6%)
Itís still ongoing73 votes (58%)
South African Airways (38 votes)
I won - the airline just paid up 4 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (24%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing20 votes (53%)
Swiss (223 votes)
I won - the airline just paid up 20 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)11 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body35 votes (16%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing150 votes (67%)
TAP Portugal (324 votes)
I won - the airline just paid up 40 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)25 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (7%)
I lost - after appeal to the CAA/other body4 votes (1%)
Itís still ongoing233 votes (72%)
Thai Airways (108 votes)
I won - the airline just paid up 15 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (6%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing80 votes (74%)
Thomas Cook (6770 votes)
I won - the airline just paid up 1295 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)374 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body964 votes (14%)
I lost - after appeal to the CAA/other body386 votes (6%)
Itís still ongoing3751 votes (55%)
Thomson (7710 votes)
I won - the airline just paid up 707 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)382 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1336 votes (17%)
I lost - after appeal to the CAA/other body374 votes (5%)
Itís still ongoing4911 votes (64%)
Turkish Airlines (267 votes)
I won - the airline just paid up 29 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body24 votes (9%)
I lost - after appeal to the CAA/other body5 votes (2%)
Itís still ongoing203 votes (76%)
United (629 votes)
I won - the airline just paid up 109 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)38 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body63 votes (10%)
I lost - after appeal to the CAA/other body25 votes (4%)
Itís still ongoing394 votes (63%)
US Airways (187 votes)
I won - the airline just paid up 31 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (12%)
I lost - after appeal to the CAA/other body12 votes (6%)
Itís still ongoing114 votes (61%)
Virgin Atlantic (1607 votes)
I won - the airline just paid up 330 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)84 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body394 votes (25%)
I lost - after appeal to the CAA/other body107 votes (7%)
Itís still ongoing692 votes (43%)
Wizz Air (463 votes)
I won - the airline just paid up 40 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)46 votes (10%)
I lost Ė but I didnít appeal to the CAA/other body64 votes (14%)
I lost - after appeal to the CAA/other body15 votes (3%)
Itís still ongoing298 votes (64%)
Other (1105 votes)
I won - the airline just paid up 133 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)46 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body130 votes (12%)
I lost - after appeal to the CAA/other body50 votes (5%)
Itís still ongoing746 votes (68%)

                   50,014 votes received.

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