Have you tried to claim compensation for flight delays? MoneySaving Poll Results

Souk

Some airlines play hardball with flight delay compensation claims, others pay up when cash is due. If youíve tried to claim since new rules opened the floodgates in late 2012, please tell us how it went below. For more info see Flight Delays Compensation.

Results

Aegean Airlines (136 votes)
I won - the airline just paid up 64 votes (47%)
I won - but I had to fight (eg, appealed to the CAA/other body)16 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (4%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing48 votes (35%)
Aeroflot (39 votes)
I won - the airline just paid up 4 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (13%)
I lost - after appeal to the CAA/other body3 votes (8%)
Itís still ongoing26 votes (67%)
Aer Lingus (481 votes)
I won - the airline just paid up 36 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)25 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body98 votes (20%)
I lost - after appeal to the CAA/other body28 votes (6%)
Itís still ongoing294 votes (61%)
Air Asia (31 votes)
I won - the airline just paid up 7 votes (23%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (10%)
I lost - after appeal to the CAA/other body1 votes (3%)
Itís still ongoing19 votes (61%)
Air Berlin (78 votes)
I won - the airline just paid up 6 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (6%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing62 votes (79%)
Air Canada (223 votes)
I won - the airline just paid up 46 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (13%)
I lost - after appeal to the CAA/other body8 votes (4%)
Itís still ongoing112 votes (50%)
Air China (34 votes)
I won - the airline just paid up 2 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (12%)
I lost - after appeal to the CAA/other body2 votes (6%)
Itís still ongoing26 votes (76%)
Air France (596 votes)
I won - the airline just paid up 155 votes (26%)
I won - but I had to fight (eg, appealed to the CAA/other body)32 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body77 votes (13%)
I lost - after appeal to the CAA/other body24 votes (4%)
Itís still ongoing308 votes (52%)
Air India (214 votes)
I won - the airline just paid up 21 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body21 votes (10%)
I lost - after appeal to the CAA/other body4 votes (2%)
Itís still ongoing161 votes (75%)
Air New Zealand (24 votes)
I won - the airline just paid up 6 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (29%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing10 votes (42%)
Alitalia (122 votes)
I won - the airline just paid up 5 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body19 votes (16%)
I lost - after appeal to the CAA/other body8 votes (7%)
Itís still ongoing85 votes (70%)
American Airlines (612 votes)
I won - the airline just paid up 115 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)20 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body62 votes (10%)
I lost - after appeal to the CAA/other body15 votes (2%)
Itís still ongoing400 votes (65%)
ANA (5 votes)
I won - the airline just paid up 2 votes (40%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body0 votes (0%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
BMI Regional (140 votes)
I won - the airline just paid up 11 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (26%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing83 votes (59%)
British Airways (4979 votes)
I won - the airline just paid up 1664 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)213 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body597 votes (12%)
I lost - after appeal to the CAA/other body90 votes (2%)
Itís still ongoing2415 votes (49%)
Brussels Airlines (184 votes)
I won - the airline just paid up 47 votes (26%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (9%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing108 votes (59%)
Cathay Pacific (95 votes)
I won - the airline just paid up 20 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (7%)
I lost - after appeal to the CAA/other body4 votes (4%)
Itís still ongoing58 votes (61%)
Continental (61 votes)
I won - the airline just paid up 8 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body18 votes (30%)
I lost - after appeal to the CAA/other body5 votes (8%)
Itís still ongoing28 votes (46%)
Croatia Airlines (19 votes)
I won - the airline just paid up 7 votes (37%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (16%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing9 votes (47%)
Cyprus Airways (17 votes)
I won - the airline just paid up 1 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (24%)
I lost - after appeal to the CAA/other body3 votes (18%)
Itís still ongoing9 votes (53%)
Delta (260 votes)
I won - the airline just paid up 40 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (12%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing176 votes (68%)
Eastern Airways (33 votes)
I won - the airline just paid up 11 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (9%)
I lost - after appeal to the CAA/other body2 votes (6%)
Itís still ongoing15 votes (45%)
Easyjet (5881 votes)
I won - the airline just paid up 1087 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)230 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body750 votes (13%)
I lost - after appeal to the CAA/other body127 votes (2%)
Itís still ongoing3687 votes (63%)
El Al (35 votes)
I won - the airline just paid up 6 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (29%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing19 votes (54%)
Emirates (785 votes)
I won - the airline just paid up 100 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)19 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body133 votes (17%)
I lost - after appeal to the CAA/other body41 votes (5%)
Itís still ongoing492 votes (63%)
Etihad (302 votes)
I won - the airline just paid up 26 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)10 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body31 votes (10%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing227 votes (75%)
Finnair (122 votes)
I won - the airline just paid up 11 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body14 votes (11%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing90 votes (74%)
Flybe (1414 votes)
I won - the airline just paid up 395 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)57 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body90 votes (6%)
I lost - after appeal to the CAA/other body24 votes (2%)
Itís still ongoing848 votes (60%)
Germanwings (152 votes)
I won - the airline just paid up 13 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (7%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing117 votes (77%)
Iberia (305 votes)
I won - the airline just paid up 10 votes (3%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (9%)
I lost Ė but I didnít appeal to the CAA/other body47 votes (15%)
I lost - after appeal to the CAA/other body7 votes (2%)
Itís still ongoing213 votes (70%)
Icelandair (122 votes)
I won - the airline just paid up 33 votes (27%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (6%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing72 votes (59%)
Jet Airways (94 votes)
I won - the airline just paid up 15 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body11 votes (12%)
I lost - after appeal to the CAA/other body5 votes (5%)
Itís still ongoing60 votes (64%)
Jet2.com (2844 votes)
I won - the airline just paid up 205 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)88 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body615 votes (22%)
I lost - after appeal to the CAA/other body140 votes (5%)
Itís still ongoing1796 votes (63%)
Kenya Airways (59 votes)
I won - the airline just paid up 13 votes (22%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (15%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing31 votes (53%)
KLM (729 votes)
I won - the airline just paid up 207 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)29 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body104 votes (14%)
I lost - after appeal to the CAA/other body15 votes (2%)
Itís still ongoing374 votes (51%)
Korea Air (5 votes)
I won - the airline just paid up 1 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body1 votes (20%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
Loganair (69 votes)
I won - the airline just paid up 25 votes (36%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body13 votes (19%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing29 votes (42%)
LOT Polish Airlines (50 votes)
I won - the airline just paid up 7 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (14%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing34 votes (68%)
Lufthansa (508 votes)
I won - the airline just paid up 81 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body77 votes (15%)
I lost - after appeal to the CAA/other body17 votes (3%)
Itís still ongoing306 votes (60%)
Malaysia Airlines (207 votes)
I won - the airline just paid up 30 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body21 votes (10%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing143 votes (69%)
Monarch (4797 votes)
I won - the airline just paid up 596 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)240 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1080 votes (23%)
I lost - after appeal to the CAA/other body300 votes (6%)
Itís still ongoing2581 votes (54%)
Norwegian (930 votes)
I won - the airline just paid up 65 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)35 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body99 votes (11%)
I lost - after appeal to the CAA/other body9 votes (1%)
Itís still ongoing722 votes (78%)
Pegasus (90 votes)
I won - the airline just paid up 4 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (7%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing76 votes (84%)
Qantas (151 votes)
I won - the airline just paid up 46 votes (30%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body21 votes (14%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing80 votes (53%)
Qatar Airlines (305 votes)
I won - the airline just paid up 47 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)18 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body46 votes (15%)
I lost - after appeal to the CAA/other body11 votes (4%)
Itís still ongoing183 votes (60%)
Ryanair (3065 votes)
I won - the airline just paid up 290 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)123 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body596 votes (19%)
I lost - after appeal to the CAA/other body85 votes (3%)
Itís still ongoing1971 votes (64%)
SAS (156 votes)
I won - the airline just paid up 37 votes (24%)
I won - but I had to fight (eg, appealed to the CAA/other body)9 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body15 votes (10%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing91 votes (58%)
Singapore Airlines (129 votes)
I won - the airline just paid up 22 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body19 votes (15%)
I lost - after appeal to the CAA/other body7 votes (5%)
Itís still ongoing73 votes (57%)
South African Airways (38 votes)
I won - the airline just paid up 4 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (24%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing20 votes (53%)
Swiss (237 votes)
I won - the airline just paid up 21 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)14 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (15%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing159 votes (67%)
TAP Portugal (330 votes)
I won - the airline just paid up 40 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)25 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (7%)
I lost - after appeal to the CAA/other body4 votes (1%)
Itís still ongoing239 votes (72%)
Thai Airways (116 votes)
I won - the airline just paid up 15 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (5%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing88 votes (76%)
Thomas Cook (6873 votes)
I won - the airline just paid up 1313 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)383 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body979 votes (14%)
I lost - after appeal to the CAA/other body389 votes (6%)
Itís still ongoing3809 votes (55%)
Thomson (7899 votes)
I won - the airline just paid up 735 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)395 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1362 votes (17%)
I lost - after appeal to the CAA/other body378 votes (5%)
Itís still ongoing5029 votes (64%)
Turkish Airlines (273 votes)
I won - the airline just paid up 31 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body25 votes (9%)
I lost - after appeal to the CAA/other body5 votes (2%)
Itís still ongoing205 votes (75%)
United (651 votes)
I won - the airline just paid up 116 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)39 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body64 votes (10%)
I lost - after appeal to the CAA/other body25 votes (4%)
Itís still ongoing407 votes (63%)
US Airways (187 votes)
I won - the airline just paid up 31 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (12%)
I lost - after appeal to the CAA/other body12 votes (6%)
Itís still ongoing114 votes (61%)
Virgin Atlantic (1650 votes)
I won - the airline just paid up 340 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)86 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body401 votes (24%)
I lost - after appeal to the CAA/other body108 votes (7%)
Itís still ongoing715 votes (43%)
Wizz Air (480 votes)
I won - the airline just paid up 41 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)48 votes (10%)
I lost Ė but I didnít appeal to the CAA/other body66 votes (14%)
I lost - after appeal to the CAA/other body16 votes (3%)
Itís still ongoing309 votes (64%)
Other (1158 votes)
I won - the airline just paid up 141 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)50 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body132 votes (11%)
I lost - after appeal to the CAA/other body54 votes (5%)
Itís still ongoing781 votes (67%)

                   51,581 votes received.

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