Have you tried to claim compensation for flight delays? MoneySaving Poll Results

Souk

Some airlines play hardball with flight delay compensation claims, others pay up when cash is due. If youíve tried to claim since new rules opened the floodgates in late 2012, please tell us how it went below. For more info see Flight Delays Compensation.

Results

Aegean Airlines (136 votes)
I won - the airline just paid up 64 votes (47%)
I won - but I had to fight (eg, appealed to the CAA/other body)16 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (4%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing48 votes (35%)
Aeroflot (39 votes)
I won - the airline just paid up 4 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (13%)
I lost - after appeal to the CAA/other body3 votes (8%)
Itís still ongoing26 votes (67%)
Aer Lingus (470 votes)
I won - the airline just paid up 36 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)25 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body93 votes (20%)
I lost - after appeal to the CAA/other body27 votes (6%)
Itís still ongoing289 votes (61%)
Air Asia (30 votes)
I won - the airline just paid up 7 votes (23%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (10%)
I lost - after appeal to the CAA/other body1 votes (3%)
Itís still ongoing18 votes (60%)
Air Berlin (77 votes)
I won - the airline just paid up 5 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (6%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing62 votes (81%)
Air Canada (223 votes)
I won - the airline just paid up 46 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (13%)
I lost - after appeal to the CAA/other body8 votes (4%)
Itís still ongoing112 votes (50%)
Air China (33 votes)
I won - the airline just paid up 2 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (12%)
I lost - after appeal to the CAA/other body2 votes (6%)
Itís still ongoing25 votes (76%)
Air France (588 votes)
I won - the airline just paid up 155 votes (26%)
I won - but I had to fight (eg, appealed to the CAA/other body)32 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body76 votes (13%)
I lost - after appeal to the CAA/other body24 votes (4%)
Itís still ongoing301 votes (51%)
Air India (208 votes)
I won - the airline just paid up 20 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body20 votes (10%)
I lost - after appeal to the CAA/other body4 votes (2%)
Itís still ongoing157 votes (75%)
Air New Zealand (24 votes)
I won - the airline just paid up 6 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (29%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing10 votes (42%)
Alitalia (121 votes)
I won - the airline just paid up 5 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body19 votes (16%)
I lost - after appeal to the CAA/other body8 votes (7%)
Itís still ongoing84 votes (69%)
American Airlines (601 votes)
I won - the airline just paid up 114 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)20 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body61 votes (10%)
I lost - after appeal to the CAA/other body15 votes (2%)
Itís still ongoing391 votes (65%)
ANA (4 votes)
I won - the airline just paid up 1 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body0 votes (0%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (75%)
BMI Regional (136 votes)
I won - the airline just paid up 11 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (26%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing80 votes (59%)
British Airways (4897 votes)
I won - the airline just paid up 1648 votes (34%)
I won - but I had to fight (eg, appealed to the CAA/other body)210 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body591 votes (12%)
I lost - after appeal to the CAA/other body89 votes (2%)
Itís still ongoing2359 votes (48%)
Brussels Airlines (178 votes)
I won - the airline just paid up 44 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (10%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing105 votes (59%)
Cathay Pacific (94 votes)
I won - the airline just paid up 20 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (7%)
I lost - after appeal to the CAA/other body4 votes (4%)
Itís still ongoing57 votes (61%)
Continental (61 votes)
I won - the airline just paid up 8 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body18 votes (30%)
I lost - after appeal to the CAA/other body5 votes (8%)
Itís still ongoing28 votes (46%)
Croatia Airlines (19 votes)
I won - the airline just paid up 7 votes (37%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (16%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing9 votes (47%)
Cyprus Airways (17 votes)
I won - the airline just paid up 1 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (24%)
I lost - after appeal to the CAA/other body3 votes (18%)
Itís still ongoing9 votes (53%)
Delta (254 votes)
I won - the airline just paid up 39 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body29 votes (11%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing172 votes (68%)
Eastern Airways (32 votes)
I won - the airline just paid up 11 votes (34%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (9%)
I lost - after appeal to the CAA/other body2 votes (6%)
Itís still ongoing14 votes (44%)
Easyjet (5733 votes)
I won - the airline just paid up 1054 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)223 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body729 votes (13%)
I lost - after appeal to the CAA/other body123 votes (2%)
Itís still ongoing3604 votes (63%)
El Al (35 votes)
I won - the airline just paid up 6 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (29%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing19 votes (54%)
Emirates (777 votes)
I won - the airline just paid up 99 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)19 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body132 votes (17%)
I lost - after appeal to the CAA/other body40 votes (5%)
Itís still ongoing487 votes (63%)
Etihad (298 votes)
I won - the airline just paid up 26 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)10 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (10%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing224 votes (75%)
Finnair (119 votes)
I won - the airline just paid up 10 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body14 votes (12%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing89 votes (75%)
Flybe (1395 votes)
I won - the airline just paid up 390 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)57 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body88 votes (6%)
I lost - after appeal to the CAA/other body24 votes (2%)
Itís still ongoing836 votes (60%)
Germanwings (150 votes)
I won - the airline just paid up 12 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (7%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing116 votes (77%)
Iberia (300 votes)
I won - the airline just paid up 10 votes (3%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (9%)
I lost Ė but I didnít appeal to the CAA/other body47 votes (16%)
I lost - after appeal to the CAA/other body7 votes (2%)
Itís still ongoing208 votes (69%)
Icelandair (120 votes)
I won - the airline just paid up 33 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (6%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing70 votes (58%)
Jet Airways (94 votes)
I won - the airline just paid up 15 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body11 votes (12%)
I lost - after appeal to the CAA/other body5 votes (5%)
Itís still ongoing60 votes (64%)
Jet2.com (2819 votes)
I won - the airline just paid up 202 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)86 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body609 votes (22%)
I lost - after appeal to the CAA/other body139 votes (5%)
Itís still ongoing1783 votes (63%)
Kenya Airways (59 votes)
I won - the airline just paid up 13 votes (22%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (15%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing31 votes (53%)
KLM (713 votes)
I won - the airline just paid up 202 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body104 votes (15%)
I lost - after appeal to the CAA/other body15 votes (2%)
Itís still ongoing364 votes (51%)
Korea Air (5 votes)
I won - the airline just paid up 1 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body1 votes (20%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
Loganair (69 votes)
I won - the airline just paid up 25 votes (36%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body13 votes (19%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing29 votes (42%)
LOT Polish Airlines (49 votes)
I won - the airline just paid up 7 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (14%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing33 votes (67%)
Lufthansa (496 votes)
I won - the airline just paid up 79 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body77 votes (16%)
I lost - after appeal to the CAA/other body14 votes (3%)
Itís still ongoing299 votes (60%)
Malaysia Airlines (203 votes)
I won - the airline just paid up 30 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body21 votes (10%)
I lost - after appeal to the CAA/other body6 votes (3%)
Itís still ongoing140 votes (69%)
Monarch (4770 votes)
I won - the airline just paid up 590 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)237 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1069 votes (22%)
I lost - after appeal to the CAA/other body299 votes (6%)
Itís still ongoing2575 votes (54%)
Norwegian (913 votes)
I won - the airline just paid up 63 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)34 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body95 votes (10%)
I lost - after appeal to the CAA/other body9 votes (1%)
Itís still ongoing712 votes (78%)
Pegasus (87 votes)
I won - the airline just paid up 4 votes (5%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (7%)
I lost - after appeal to the CAA/other body2 votes (2%)
Itís still ongoing74 votes (85%)
Qantas (149 votes)
I won - the airline just paid up 46 votes (31%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body20 votes (13%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing79 votes (53%)
Qatar Airlines (300 votes)
I won - the airline just paid up 47 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)17 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body45 votes (15%)
I lost - after appeal to the CAA/other body11 votes (4%)
Itís still ongoing180 votes (60%)
Ryanair (3003 votes)
I won - the airline just paid up 280 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)120 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body586 votes (20%)
I lost - after appeal to the CAA/other body83 votes (3%)
Itís still ongoing1934 votes (64%)
SAS (154 votes)
I won - the airline just paid up 36 votes (23%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body15 votes (10%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing91 votes (59%)
Singapore Airlines (127 votes)
I won - the airline just paid up 22 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (13%)
I lost - after appeal to the CAA/other body7 votes (6%)
Itís still ongoing73 votes (57%)
South African Airways (38 votes)
I won - the airline just paid up 4 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (24%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing20 votes (53%)
Swiss (232 votes)
I won - the airline just paid up 20 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)13 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (16%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing156 votes (67%)
TAP Portugal (326 votes)
I won - the airline just paid up 40 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)25 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (7%)
I lost - after appeal to the CAA/other body4 votes (1%)
Itís still ongoing235 votes (72%)
Thai Airways (112 votes)
I won - the airline just paid up 15 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (5%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing84 votes (75%)
Thomas Cook (6822 votes)
I won - the airline just paid up 1304 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)382 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body972 votes (14%)
I lost - after appeal to the CAA/other body388 votes (6%)
Itís still ongoing3776 votes (55%)
Thomson (7805 votes)
I won - the airline just paid up 719 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)389 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1350 votes (17%)
I lost - after appeal to the CAA/other body376 votes (5%)
Itís still ongoing4971 votes (64%)
Turkish Airlines (271 votes)
I won - the airline just paid up 31 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body24 votes (9%)
I lost - after appeal to the CAA/other body5 votes (2%)
Itís still ongoing204 votes (75%)
United (640 votes)
I won - the airline just paid up 111 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)38 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body64 votes (10%)
I lost - after appeal to the CAA/other body25 votes (4%)
Itís still ongoing402 votes (63%)
US Airways (187 votes)
I won - the airline just paid up 31 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (12%)
I lost - after appeal to the CAA/other body12 votes (6%)
Itís still ongoing114 votes (61%)
Virgin Atlantic (1631 votes)
I won - the airline just paid up 334 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)85 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body398 votes (24%)
I lost - after appeal to the CAA/other body107 votes (7%)
Itís still ongoing707 votes (43%)
Wizz Air (474 votes)
I won - the airline just paid up 41 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)47 votes (10%)
I lost Ė but I didnít appeal to the CAA/other body66 votes (14%)
I lost - after appeal to the CAA/other body15 votes (3%)
Itís still ongoing305 votes (64%)
Other (1140 votes)
I won - the airline just paid up 138 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)50 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body131 votes (11%)
I lost - after appeal to the CAA/other body53 votes (5%)
Itís still ongoing768 votes (67%)

                   50,857 votes received.

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