Have you tried to claim compensation for flight delays? MoneySaving Poll Results

Souk

Some airlines play hardball with flight delay compensation claims, others pay up when cash is due. If youíve tried to claim since new rules opened the floodgates in late 2012, please tell us how it went below. For more info see Flight Delays Compensation.

Results

Aegean Airlines (145 votes)
I won - the airline just paid up 67 votes (46%)
I won - but I had to fight (eg, appealed to the CAA/other body)18 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (4%)
I lost - after appeal to the CAA/other body3 votes (2%)
Itís still ongoing51 votes (35%)
Aeroflot (41 votes)
I won - the airline just paid up 4 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (12%)
I lost - after appeal to the CAA/other body3 votes (7%)
Itís still ongoing28 votes (68%)
Aer Lingus (498 votes)
I won - the airline just paid up 40 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)25 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body101 votes (20%)
I lost - after appeal to the CAA/other body28 votes (6%)
Itís still ongoing304 votes (61%)
Air Asia (32 votes)
I won - the airline just paid up 8 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (9%)
I lost - after appeal to the CAA/other body1 votes (3%)
Itís still ongoing19 votes (59%)
Air Berlin (82 votes)
I won - the airline just paid up 7 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (6%)
I lost - after appeal to the CAA/other body2 votes (2%)
Itís still ongoing64 votes (78%)
Air Canada (235 votes)
I won - the airline just paid up 47 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (11%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (13%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing123 votes (52%)
Air China (35 votes)
I won - the airline just paid up 2 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (14%)
I lost - after appeal to the CAA/other body2 votes (6%)
Itís still ongoing26 votes (74%)
Air France (617 votes)
I won - the airline just paid up 160 votes (26%)
I won - but I had to fight (eg, appealed to the CAA/other body)32 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body77 votes (12%)
I lost - after appeal to the CAA/other body24 votes (4%)
Itís still ongoing324 votes (53%)
Air India (218 votes)
I won - the airline just paid up 23 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body21 votes (10%)
I lost - after appeal to the CAA/other body4 votes (2%)
Itís still ongoing163 votes (75%)
Air New Zealand (24 votes)
I won - the airline just paid up 6 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (29%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing10 votes (42%)
Alitalia (129 votes)
I won - the airline just paid up 5 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body19 votes (15%)
I lost - after appeal to the CAA/other body8 votes (6%)
Itís still ongoing92 votes (71%)
American Airlines (635 votes)
I won - the airline just paid up 118 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)22 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body64 votes (10%)
I lost - after appeal to the CAA/other body15 votes (2%)
Itís still ongoing416 votes (66%)
ANA (5 votes)
I won - the airline just paid up 2 votes (40%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body0 votes (0%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
BMI Regional (149 votes)
I won - the airline just paid up 11 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (24%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing92 votes (62%)
British Airways (5144 votes)
I won - the airline just paid up 1720 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)217 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body618 votes (12%)
I lost - after appeal to the CAA/other body92 votes (2%)
Itís still ongoing2497 votes (49%)
Brussels Airlines (189 votes)
I won - the airline just paid up 48 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (9%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing112 votes (59%)
Cathay Pacific (101 votes)
I won - the airline just paid up 21 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body8 votes (8%)
I lost - after appeal to the CAA/other body4 votes (4%)
Itís still ongoing62 votes (61%)
Continental (61 votes)
I won - the airline just paid up 8 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body18 votes (30%)
I lost - after appeal to the CAA/other body5 votes (8%)
Itís still ongoing28 votes (46%)
Croatia Airlines (21 votes)
I won - the airline just paid up 7 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (14%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing11 votes (52%)
Cyprus Airways (17 votes)
I won - the airline just paid up 1 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (24%)
I lost - after appeal to the CAA/other body3 votes (18%)
Itís still ongoing9 votes (53%)
Delta (274 votes)
I won - the airline just paid up 44 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body31 votes (11%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing185 votes (68%)
Eastern Airways (40 votes)
I won - the airline just paid up 13 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (8%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing20 votes (50%)
Easyjet (6308 votes)
I won - the airline just paid up 1150 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)244 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body825 votes (13%)
I lost - after appeal to the CAA/other body131 votes (2%)
Itís still ongoing3958 votes (63%)
El Al (39 votes)
I won - the airline just paid up 7 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (26%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing22 votes (56%)
Emirates (819 votes)
I won - the airline just paid up 101 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)20 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body140 votes (17%)
I lost - after appeal to the CAA/other body43 votes (5%)
Itís still ongoing515 votes (63%)
Etihad (306 votes)
I won - the airline just paid up 26 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)10 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body31 votes (10%)
I lost - after appeal to the CAA/other body9 votes (3%)
Itís still ongoing230 votes (75%)
Finnair (128 votes)
I won - the airline just paid up 12 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body15 votes (12%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing94 votes (73%)
Flybe (1485 votes)
I won - the airline just paid up 419 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)59 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body91 votes (6%)
I lost - after appeal to the CAA/other body25 votes (2%)
Itís still ongoing891 votes (60%)
Germanwings (156 votes)
I won - the airline just paid up 13 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (6%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing121 votes (78%)
Iberia (317 votes)
I won - the airline just paid up 10 votes (3%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (9%)
I lost Ė but I didnít appeal to the CAA/other body48 votes (15%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing223 votes (70%)
Icelandair (127 votes)
I won - the airline just paid up 38 votes (30%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (6%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing72 votes (57%)
Jet Airways (95 votes)
I won - the airline just paid up 16 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body11 votes (12%)
I lost - after appeal to the CAA/other body5 votes (5%)
Itís still ongoing60 votes (63%)
Jet2.com (2947 votes)
I won - the airline just paid up 217 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)90 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body625 votes (21%)
I lost - after appeal to the CAA/other body140 votes (5%)
Itís still ongoing1875 votes (64%)
Kenya Airways (61 votes)
I won - the airline just paid up 13 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (15%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing33 votes (54%)
KLM (760 votes)
I won - the airline just paid up 210 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)30 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body107 votes (14%)
I lost - after appeal to the CAA/other body17 votes (2%)
Itís still ongoing396 votes (52%)
Korea Air (5 votes)
I won - the airline just paid up 1 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body1 votes (20%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
Loganair (71 votes)
I won - the airline just paid up 27 votes (38%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body13 votes (18%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing29 votes (41%)
LOT Polish Airlines (53 votes)
I won - the airline just paid up 8 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (13%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing36 votes (68%)
Lufthansa (528 votes)
I won - the airline just paid up 85 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body79 votes (15%)
I lost - after appeal to the CAA/other body17 votes (3%)
Itís still ongoing320 votes (61%)
Malaysia Airlines (215 votes)
I won - the airline just paid up 30 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (10%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing149 votes (69%)
Monarch (4849 votes)
I won - the airline just paid up 608 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)242 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1090 votes (22%)
I lost - after appeal to the CAA/other body301 votes (6%)
Itís still ongoing2608 votes (54%)
Norwegian (990 votes)
I won - the airline just paid up 71 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)38 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body104 votes (11%)
I lost - after appeal to the CAA/other body10 votes (1%)
Itís still ongoing767 votes (77%)
Pegasus (94 votes)
I won - the airline just paid up 4 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (7%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing79 votes (84%)
Qantas (153 votes)
I won - the airline just paid up 46 votes (30%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (14%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing81 votes (53%)
Qatar Airlines (326 votes)
I won - the airline just paid up 50 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)18 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body49 votes (15%)
I lost - after appeal to the CAA/other body11 votes (3%)
Itís still ongoing198 votes (61%)
Ryanair (3254 votes)
I won - the airline just paid up 332 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)131 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body612 votes (19%)
I lost - after appeal to the CAA/other body89 votes (3%)
Itís still ongoing2090 votes (64%)
SAS (168 votes)
I won - the airline just paid up 40 votes (24%)
I won - but I had to fight (eg, appealed to the CAA/other body)9 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body16 votes (10%)
I lost - after appeal to the CAA/other body4 votes (2%)
Itís still ongoing99 votes (59%)
Singapore Airlines (134 votes)
I won - the airline just paid up 24 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body20 votes (15%)
I lost - after appeal to the CAA/other body7 votes (5%)
Itís still ongoing75 votes (56%)
South African Airways (38 votes)
I won - the airline just paid up 4 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (24%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing20 votes (53%)
Swiss (251 votes)
I won - the airline just paid up 21 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)18 votes (7%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (14%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing169 votes (67%)
TAP Portugal (340 votes)
I won - the airline just paid up 40 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)26 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (6%)
I lost - after appeal to the CAA/other body4 votes (1%)
Itís still ongoing248 votes (73%)
Thai Airways (118 votes)
I won - the airline just paid up 15 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (5%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing90 votes (76%)
Thomas Cook (7050 votes)
I won - the airline just paid up 1348 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)384 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body999 votes (14%)
I lost - after appeal to the CAA/other body390 votes (6%)
Itís still ongoing3929 votes (56%)
Thomson (8071 votes)
I won - the airline just paid up 769 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)403 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1377 votes (17%)
I lost - after appeal to the CAA/other body381 votes (5%)
Itís still ongoing5141 votes (64%)
Turkish Airlines (279 votes)
I won - the airline just paid up 31 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body26 votes (9%)
I lost - after appeal to the CAA/other body5 votes (2%)
Itís still ongoing210 votes (75%)
United (668 votes)
I won - the airline just paid up 119 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)40 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body65 votes (10%)
I lost - after appeal to the CAA/other body25 votes (4%)
Itís still ongoing419 votes (63%)
US Airways (189 votes)
I won - the airline just paid up 31 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (12%)
I lost - after appeal to the CAA/other body14 votes (7%)
Itís still ongoing114 votes (60%)
Virgin Atlantic (1682 votes)
I won - the airline just paid up 349 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)86 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body403 votes (24%)
I lost - after appeal to the CAA/other body108 votes (6%)
Itís still ongoing736 votes (44%)
Wizz Air (495 votes)
I won - the airline just paid up 43 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)48 votes (10%)
I lost Ė but I didnít appeal to the CAA/other body69 votes (14%)
I lost - after appeal to the CAA/other body16 votes (3%)
Itís still ongoing319 votes (64%)
Other (1212 votes)
I won - the airline just paid up 145 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)51 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body139 votes (11%)
I lost - after appeal to the CAA/other body54 votes (4%)
Itís still ongoing823 votes (68%)

                   53,473 votes received.

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