Sadly her friend Jacob's committed a howler and thrown it away, but she has her bank statement which details it.

What's legally correct?

Madge has been desperately seeking a Pilates mat, and finds one online for £25. She pays another £5 for delivery.

When it arrives she decides it looks just like a prayer mat and returns it for a refund, paying another £6 to return it.

What is she legally entitled to get back?

Peter's abs were looking a little less washboard than normal so five months ago he bought an expensive treadmill (he didn't like the price) from a high street shop.

Now it's stopped working so he's returned it. They agree it's faulty but are only offering a repair.

Legally:

David told Victoria he really, really wanted a subscription to an online movie subscription for Christmas.

She was excited to see one giving a freebie Blu-ray player if she signed up.Yet sadly, a week later, immediately after playing Spiceworld, the Blu-ray broke down.

As she didn't pay for the goods, it was a freebie, can she still return it as faulty?

A chap came to Gary's house, to flog him double glazing. While they were talking, girls kept standing outside and screaming his name and he just can't take that so he agreed.

Now he's changed his mind as he won't use it until he's back for good from his tours.

Where does he legally stand?

Lady Gaga buys a karaoke machine for her London home. The box says 'not compatible with all plasmas' but the salesman assures her, with a poker face, it will work with her TV.

She gets home, but it doesn't work.

Is she legally entitled to a refund?

Elton selects a pair of sunglasses at £50.

When he gets to the till the sales assistant unapologetically says they're wrongly priced and should be £200 ('sorry' seems to be the hardest word) and that's what he should pay.

Elton's still standing there, what are his rights?