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The MoneySaving Forum: join to chat & swap tips with other MoneySavers. Learn how in the Forum Introduction Guide

The MSE Forum Guide

Frequently Asked Questions & Rules

We hope this forum is a great MoneySaving community for people to chat and discuss consumer issues, free from nasty comments and people trying to sell to you.

Forum rules

Yet with millions reading and 100,000s posting the equivalent of 30+ paperback books on here every day, we need rules to help the place running smoothly and protect our broad church of users. So here are a few key pointers...

  • All info is the opinion of posters – it’s not our view. We have an amazing forum with a huge wealth of helpful info. Yet remember it's open to all, and sometimes messages are posted that are misleading or downright wrong. Most users are helpful but there are always a few bad apples. Don't rely on information being accurate or complete. If you do, it's at your own risk. Please do your own research before acting.

  • We can be liable for what you post. When you post something, not only are you liable for what you say, but we can become liable too as the host. So it's not a case of posting what you like, and we can delete posts if needed. Of course, our aim is to ensure legitimate information about saving money or fighting for consumer rights stays.

  • Posting is a privilege, not a right. This is a privately-owned site. Posting is a privilege, not a right. Any inappropriate posts or any issues that take up a disproportionate amount of resources or make it a worse place to be will be stopped at our discretion - with or without explanation. No one pays to use this site; when there are issues, we pay to resolve them. Sometimes we need to prioritise spending money on the site, other issues or better resources.

  • Please be nice to all MoneySavers. That’s the forum motto. Remember, the prime aim is to help provide info and resources. If you don’t like someone, their situation, their question or feel they’re intruding on ‘your board’ then please bite the bullet and think of the bigger issue. A Guardian article once "doffed its cap" to this forum as being the one place where consumers can collect together and fight back. Our job is to help keep it that way.

The rules listed below may be changed or amended at any time. These guidelines are here to give you a legitimate expectation of how the forum runs, but they don't bind us.

Forum Team/Board Guides/MSE Team

  • What's the difference between the Forum Team and Board Guides?

  • Who are the paid MSE Team?

  • What can the MSE Team do?

  • Why can't there be more Board Guides / Admins / Forum Team etc?

  • Why don't all Board Guides do things the same way?

  • Why can’t certain threads have Board Guides looking after just those threads?

  • Why are some Board Guides sometimes unpleasant?

Forum issues (spam & inappropriate posts)

  • Why isn't the forum moderated?

  • How do I report an inappropriate, offensive, or racist post?

  • Why was my post deleted and not others, which were worse?

  • Why are some posts reported deleted within minutes, yet others take several days?

  • What order are reports dealt in?

  • Why are threads about some religions deleted and not others?

  • How do I put someone on my ignore list?

  • What's the yellow/red/black card system?

  • Why wasn't I warned before getting a yellow card?

  • What's "PPR" under some people's usernames?

  • Why has my post/thread been removed without telling me?

  • Why's my reply to a new user been removed?

  • What's spam?

  • What's a troll/alter ego?

  • Why can't I give something to/buy something from someone on the forum?

  • I've seen advice on the forum that's completely wrong, why haven't you removed it?

  • Why can't I use Tinyurl, etc?

Companies posting on the forum

  • What's a company representative?

  • How do I get a right of reply on what's been said about my company?

  • Why was my post about my company/site/blog/offer deleted?

  • Why have I been banned for "advertising", my username was my website's name?

  • I'm a journalist, I posted asking people to get in touch, but my post's gone. Why?

  • I posted a company director's name and address but it's gone, why?

  • I've been told I need to read a code of conduct. Why?


Posting on the forum

  • New to the Forum and want to know how it works?

  • What's wrong with going off-topic?

  • I want to give advice, why can't I?

  • Skimlinks

  • Can I post the link to my sponsored run/swim/baked bean bath?

  • Why can’t I copy someone's private message (PM) to me on the forum?

  • Why has a link I’ve posted been replaced with www. !!!!!!!!!! .co.uk?

  • Why can't I delete my post? It's the first one in a thread.

  • Why's my post count gone down?

  • Why has my signature been removed?

  • What kind of discussions aren't allowed?

  • What kind of discussions are allowed but with restrictions?

  • Why do some forum boards have their own rules?

  • What are the rules on copyright?

  • Can we "bump" threads?

  • Why can't we post on very old threads?

  • Why do I have an "I'm a Newbie" note under my username?

  • Why are there non-MoneySaving posts on some forum boards?

  • I've announced on the forum I'm leaving. Why was my post removed?

Admin

  • How can I change my username?

  • How can I delete my username and posts?

  • When something's asked on the Site Feedback board, will the MSE Team reply?

  • Why can't we have a discussion sub-board for the Benefits Board?

  • How do I get a picture under my username?

  • Why can't I email Martin?

  • Why does Martin wear those stripy shirts?