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Contact Details & Technical Enquiries

Contact Details & Technical Enquiries

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Updated 6 May 2015

Contacts for site users

Have a question about the MoneySavingExpert Forum?
The MSE Forum

Have a question about the Cheap Energy Club?
Cheap Energy Club FAQs

Have a question about the Credit Club?
Credit Club FAQs

Has your MSE blagged voucher or cashback not arrived?
We often negotiate special deals with companies for you that involve them paying you vouchers or cashback. These normally arrive in 28-100 days of getting the service, and most people get them with no problems. But if yours hasn't come, we've set up Please incl your full name, order date, order reference & email you signed up with and we will pass these onto the relevant company to sort. Please check the deal T&Cs first to ensure you're due the voucher now. Also see our voucher problems page for more help.

I've stopped receiving the weekly email, what do I do?
Help if you've problems receiving Martin's Money Tips email

Spotted product change / broken link in article or guide?
Tell us about it or any out of date information

Seen a technical problem on the site?
Alert us if the site is down, or any other technical glitches

Got a story for MSE News?
Tell us about a money-related news story

Can I ask Martin a question?
Info on what to do if you have a MoneySaving question

Contacts for companies

Have a question about the MoneySavingExpert Forum?
The MSE Forum

Want to suggest a voucher/deal from your company?
Contact the Deals Team

Got a story for MSE News?
Tell us about a money-related news story

From a charity, Government department or not-for-profit organisation?
Contact the Campaigns Team

Media enquiries

Non-media enquiries WON'T be replied to.

How do I get added to the MSE press release distribution list?
Get MSE press releases (only for genuine members of the media)

Print publication / news broadcaster looking for comment?
Martin / MoneySavingExpert Press Team

Want Martin to appear on a TV or radio programme?
Contact Martin's agent

Looking for case studies or to contact forum users?
Contact Martin / MoneySavingExpert Press Team

To write to MoneySavingExpert

Again please note we do not have the resource to reply to MoneySaving questions and thus destroy any private correspondence for your identity protection.

However, if you do need to write to the website for any reason the postal address is, 19-22 Rathbone Place, London, W1T 1HY.