
Amazon Warehouse – get returned items or mildly damaged products for knock-down prices
Eg, £84 trike for £44, £30 off a Nespresso machine, £250 off an HP laptop, etc.
Ever wonder where your purchased goods go when you return them? It may be news to you that Amazon has its own little Aladdin's cave, full of preowned, used or open box products, all for a discounted price. MoneySavers rave about it, but can one customer's return really be someone else's treasure?
Amazon Warehouse. Those who know it, don't want to share it. It's almost like a secret club, where if you stumble upon it, you're hooked. But what is Amazon Warehouse and why do many of us not use it enough?
Well I want to pull out my fanfare trumpet and make a public announcement, and show you why I think it's a great way to not just save money, but to save second-hand stock.
See a few of the top examples we've found below, including MSE Deborah's toddler's trike treasure.

What is Amazon Warehouse?
Amazon Warehouse* is a branch of Amazon where it sells customer returned and mildly damaged goods. It offers items that are in a good condition but don't meet Amazon's standard as 'new', so are sold at a discounted price. There may be the odd blemish on the box, cosmetic wear-and-tear or missing minor accessories like a manual, but items are almost as good as new, with defects most people wouldn't really care about – though you will get an idea of the defect before buying.
These products also have the benefits of Amazon's fulfilment:
- Stored, packed and dispatched by Amazon
- Eligible for free delivery
- 24/7 Amazon post-order customer service
- Amazon handles customer returns

Not only do you receive Amazon's customer service, but the product will be under Amazon's returns policy*, which means if you're unhappy with your purchase, you'll be able to return it for a full refund within 30 days.
Normally with online purchases, you’ve 14 calendar days to say you’ll return and a further 14 days after to send the goods back, so this is just a bit longer and more flexible, rather than a huge perk. For more info on your statutory rights, see our consumer rights when buying goods online guide.
What conditions are the items are in?
The condition of the product is important, as it's what determines the price. Amazon says it 'thoroughly tests functionality and physical condition of each item' which gives the product a specific grade. Unfortunately you won't see an image of it (unless they state that you can request one), as turnover of items can be rather quick but there will be a short description, detailing the imperfections.
Here's a breakdown of what to expect when you're looking for a Warehouse deal:
Used – Like New
A 'like new' item is in mint condition – there may be minor defect on the packaging from either being returned or damaged in the warehouses.
Used – Very Good
Any cosmetic damage – e.g minor cosmetic imperfection on top, front or sides of item. Item can come in original packaging as damaged or be repackaged.
Used – Good
A 'good' item will show slight signs of use and might have large cosmetic damage or blemishes and/or missing accessories. It’s possible the packaging has been replaced so that the product is protected.
Used – Acceptable
'Acceptable' items will show wear or major cosmetic damages such as cracks, holes or dents, but should still be usable. Again, it’s possible the packaging has been replaced so that the product is protected.
What can I get?
The Warehouse comes under a section on Amazon known as Amazon Warehouse deals*, where you can browse through 34 departments, including 'Computer & Accessories', 'Home & Kitchen', 'Toys', 'Video Games', 'Electronics & Photo' and plenty more. Score!
Amazon Warehouse currently has over 30,000 items in stock*, with more being added every day – though it's a bit of a lottery since it's all based on what has been returned or damaged in the Warehouse. Amazon encourages you to check back often and order quickly as stock can vary and I've noticed the good deals get snapped up pretty quick.
⚠️ Remember, items come and go in the Warehouse, so what you find one day could be gone the next. |
Between our users and MSE staff, we've found many great examples of what you can get on Amazon Warehouse. However, these examples come and go, and so we can't be sure that you'll get them. Instead, this is just a snapshot of what we've seen ourselves, to give you an idea of what you could find.
While that's what MSE staff have actually bought, here are some examples of what we spotted on the Warehouse in September. While that's a few months ago it's just to show what's possible, and we've not re-done them as there's no certainty any example we find will be available when you look, as items come and go so quickly.
I also asked our MSE Twitter fans if they knew about Amazon Warehouse and here's what our users had to say on what they've found in the past:
Matthew was buzzing to save £30 and his coffee machine is still full of beans today ☕
Lap-top of the pops for @pab962 (£500 saving wow!) 💻
So what other items are worth considering? Well popular items I've heard and found to be worth having a nose at are:
- Memory cards
- Books
- Kitchen utensils
- Tools
- Electric toothbrushes
- Headphones
- Video games
- Smart watches
How do I find an Amazon Warehouse bargain?
There are various ways you can find Amazon's Warehouse deals. I find aimlessly browsing can get you stuck in a shopping blackhole and you can easily forget what you originally we're looking for. Here are the different ways you can look for a bargain.
1. If you know the type of item you want e.g a toaster, your best bet is to use the search tool bar at the top of the website.
Click the drop down menu on the left and select 'Amazon Warehouse'. You can then use the search bar to type in whatever product you're looking for and the results will appear with the filtered Warehouse items.
2. If you're looking at a specific item, another place to discover the Warehouse is on the product page.
If you're searching for something on Amazon's main site, once you click the item and open the product's page, you can then check to see if it's available for cheaper via Amazon Warehouse. Not all items will be available in the Warehouse, it's trial and error – so you may be out of luck.
When you're on the product page, just under the price is a 'New & Used' section (it will only appear if the item has used stock or other sellers are selling as 'new' are available). Click on the link, where you can find the Warehouse under the seller ‘Amazon Warehouse’:

A list of options & short descriptions of what conditions the items are in
⚠️ Remember the seller needs to be 'Amazon Warehouse' in order for your product to be under Amazon's fulfilment and returns policy, as this is also where third party sellers sell its stock too.
Amazon Warehouse isn't always top of the seller list as Amazon normally display in price order. This means that third party sellers can appear higher if they're slightly cheaper, so you may need to scroll down a bit to find 'em.
3. If you're using the Amazon app, you can access the Warehouse under 'Shop by Department'.
To find Amazon Warehouse, click the menu button (three lines) and under 'Shop by Department', press 'See all' and select 'Amazon Warehouse deals'. You can then either search for something specific in the search bar, or click on one of the categories to browse.

Have you tried Amazon Warehouse before? Did you get a stud or a dud deal? Let us know your thoughts below or send us a tweet on Twitter.
Have your say
This is an open discussion but the comments do not represent the views of MSE. We want everyone to enjoy using our site but spam, bullying and offensive comments will not be tolerated. Posts may be deleted and repeat offenders blocked at our discretion. Please contact fbteam@moneysavingexpert.com if you wish to report any comments.