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I can't find my tariff, help!

The energy market is awash with similar-sounding tariff names, so it's no surprise it's such hard work to find out which deal you're on.

If the tariff name on your bill isn't listed (see our Understanding your Energy Bills guide) please telephone your energy supplier directly, asking them to confirm the exact name of your current gas and electric tariffs.

Customer service numbers for the Big Six Energy Providers:

  • British Gas: 0800 048 0202
  • EDF: 0800 056 7777
  • E.on: 0345 052 0000
  • nPower: 0800 073 3000
  • Scottish Power: 0845 270 0700
  • Scottish & Southern (SSE): 0800 980 8831


If after speaking with your energy supplier you still can't find your tariff listed in our Cheap Energy Club click the link below. 

Contact us: