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Loan PPI

Cheapest loan payment protection insurance

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Tony and Leigh | Edited by Johanna

Updated October 2017

The mis-selling scandal that rocked the payment protection insurance market may have lessened the appetite for this controversial product but if you understand what it's for when you buy it, PPI can still be useful.

Here, we set out the basics of payment protection insurance, including everything you need to know before you buy. If you think you were mis-sold PPI, see our Reclaim PPI For Free guide.

Loan PPI: The basics

It's a controversial policy, but payment protection insurance (PPI) is seen by many as a welcome comfort. You pay a monthly premium, and then if you're unable to work due to an accident, redundancy or sickness, your loan repayments can be covered for up to two years.

You can get PPI cover for mortgages, loans and credit cards. This guide deals with loan PPI. For more on mortgage PPI, see our MPPI guide.

Payment protection insurance isn't a bad product in itself. But it's been widely mis-sold, leaving many paying hundreds for potentially worthless cover as sales staff dressed as advisers were given huge incentives to sell PPI whenever possible.

Following the mis-selling scandal, providers have become increasingly wary of using the "payment protection insurance" label. Any product which offers loan repayments for a fixed term owing to accident, sickness or unemployment - such as loan protection and short term income protection - will be roughly the same product.

Quick questions:

What are the main types of loan PPI?

When does the policy pay out?

What are the typical PPI exclusions?

What are the age and employment restrictions?

I'm on benefits. Can I still get cover?

How long will a policy pay out for?

How easy is it to switch policies?

What if my insurer goes bust?

Why is PPI controversial?

PPI itself isn't a bad product. But it's been widely mis-sold by incentivised sales staff. Many were under so much pressure they strayed far from the truth, and much of the insurance cost went on huge commissions. The sellers were often trusted financial institutions. The financial regulator started fining PPI companies in 2006, but a big improvement wasn't seen until 2011.

Some people bought polices that weren't suitable for them. For the self-employed, the unemployment element is often useless, as the benefits were either poor or the self-employed were excluded altogether. Even if you're not self-employed, always read policy terms to check suitability.

There are often specific exclusions that may affect you, or that you weren't told about before you bought the insurance. If you think this applies to you, see the PPI Reclaiming guide to see if you can reclaim the cost of your insurance.

Loan PPI: The buyer's checklist

Before you shell out on PPI, make sure the product's right for you and that you need the protection it offers. Think carefully and ask yourself - do you really need cover for accident, sickness or unemployment cover?

  • Do you need loan payment protection insurance?

    Go through this checklist to work out if you actually need a policy:

  • Are you covered by another policy (such as income protection)?
    Do you have savings which would cover any repayments?
    Would relatives or friends be able to help you out?
    Would your employer offer you any benefits?

  • If you answer yes to any of these, you may not need to take out PPI.

  • You could save by getting standalone cover

    If you want PPI, don't assume you have to get it from your loan provider. A number of companies sell standalone PPI policies. These are much cheaper than lenders' own insurance but can still protect any loans you've taken out. If you're going to do this, make sure you're not double-covered. Uncheck the payment protection box on your loan form, then go direct to one of these online insurers.

  • You can't get cover for something that has already happened

    If there's a "foreseeability of redundancy" for example, you've been told your job is under consultation it's likely you won't be able to claim. This may also be the case if you know some jobs in your company may be lost, or even if your employer is known to be in financial trouble. Your insurer will also want to know about your medical history, so make sure you tell it about any pre-existing conditions. If you don't, your policy could be invalid.

  • Understand your deferred period

    PPI policies won't let you claim from the very start of your policy. Instead, they set a deferred or excess period. This differs by provider. It's usually 30 days, but it can be as long as 180 days. Before you buy, calculate how much of a deferred period you can afford, and, if you can, set some money aside as cover.

    In addition, consider adding a "back to day one" element to your policy. This will backdate your payments from the point when you claimed. So if you had a 30-day deferred period with a back-to-day-one policy, you'd start getting payments after 30 days but you'd get two payments, one covering the deferred period and other covering the month that followed it.

  • Switch your policy with care

    Unlike car and home insurance, PPI policyholders have to switch with care. PPI products usually prevent you claiming in the earliest part of the policy so switching could leave you out of pocket if you need to claim within the first few months. Sticking with your currrent provider could avoid this. New policies also won't include conditions you already have when they're taken out.

Loan PPI: Buying PPI

Use comparison sites to get a loan PPI quote and find the right cover

There are dozens of different PPI providers in the market. Decide what cover you'll need then use at least one of these comparison sites to scan the market.



MoneySupermarket compares PPI and wider income protection products. It allows you to buy without having to phone individual providers.

Compare the Market

Sainsburys allows you to compare dozens of products. You can buy via the comparison site or ask for a call back from your chosen provider from the list.



ActiveQuote provides the quote engine that powers and Gocompare (so if you use ActiveQuote there is little point checking or Gocompare). It allows you to easily select the policy you want.

Check your policy carefully

Always double-check the policy terms. Once you've found the cheapest quotes, make two important checks.

Double-check the quotes

Click through to the insurance provider's own website to double-check the quotes, as to speed up searches some comparison sites make a few assumptions .

Examine the policy's coverage

Check whether it's suitable. If you want back-to-day-one cover, is it included? While you're there, it's worth playing with the policy details to see if you can lower the price further.

How to complain about your insurance provider

The insurance industry doesn't have the best customer service reputation and while a provider may be good for some, it can be hell for others. Common problems include claims either not being paid out on time or at all, unfair charges, or exclusions being hidden in the small print. Itís always worth trying to call your provider first, but if not thenÖ

Free tool if youíre having a problem

This tool helps you draft your complaint and manage it too. Itís totally free, and offered by a firm called Resolver which we like so much we work with it to help people get complaints justice.

If the complaint isn't resolved, Resolver will escalate it to the free Financial Ombudsman Service.

Important: if your issue is about a voucher or incentive that was part of an MSE Blagged deal, then instead just let us know by emailing as thatís usually quicker.

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