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20+ tips on buying a new car

Bag the latest model & use our checklists to avoid rip-offs

Buying a new car isn't MoneySaving. The moment you drive a shiny new model off the forecourt you'll lose money, typically in the £1,000s. If you're set on getting one, you'll likely need to be patient as global chip shortages and shipping capacity can mean wait times in to the months. But if you're doing it, we've top tips to help you buy a new car as cheaply as possible. 

Also see our MSE car finance guides...

PCP -  it's flexible, but you won't own the car
Leasing - a long-term car rental agreement
HP - like a loan, but you won't own the car until it's paid off
Personal loans - buy your car with a loan

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Top tips when buying a new car

How much a new car straight from the factory line will cost you will ultimately depend on what car you get. Yet there are plenty of ways you can reduce the final bill.

  1. First things first: Do you REALLY need a brand spanking new car?

    Buying a new car is anything but MoneySaving. So ask yourself: does the car really need to be fresh off the production line?

    On average, a new car loses almost half of its value in the first three years, and some lose their value even faster, being worth just a quarter or even a fifth of their list price as new.. That's a massive whack to lose on such an expensive purchase.

    Even a car that's one or two years old or an ex-demo car is typically far better value than a brand new one. For more info, see our 20 Tips When Buying a Used Car guide.

  2. The models that hold their value

    As mentioned in the point above, the biggest problem with buying a new car is that they lose their value so quickly. Not surprisingly then, the amount your car slumps in value over time is typically the single biggest cost, and hence a key consideration.

    Some models shed cash quicker than others, meaning you'll get a lot less when you come to sell it on. So check this out before hunting for a new model (especially if you plan to sell after a few years).

    What Car? has a car depreciation calculator to see how much value a model will hold, plus its annual rate of depreciation. The top ten seem to change on a regular basis so do your research.

    Top 10 car brands for holding their value 

    1 Mini 46.1%
    2 Audi 47.3%
    3 Volkswagen 47.5%
    4 Lexus 51.6%
    5 Ford 53.5%
    6 Vauxhall 54.1%
    7 Fiat 54.2%
    8 BMW 55.8%
    9 Kia 59.3%
    10 Nissan 63.2%
    Source: Feb 2017    
  3. The best time to buy a new car

    best time to buy a new car

    Once you've decided what car to pick, now you need to know how to get the best deal. One way to slash costs is to buy at the right time.

    Dealers have targets to meet, with bonuses up for grabs. Typically, these are based on quarterly sales, making the end of March, June, September and December a good time to buy. They need to shift cars, so will be more willing to negotiate and offer attractive finance packages.

    For a quiet time, try to avoid weekends or the start of the month just after payday. A dealership crammed with wannabe buyers isn't a good place to bargain hard, so it may also be worth avoiding new numberplate seasons too.

    Think about the style of car, too. Summer's when drivers dream of buying convertibles, making winter a good time to get a deal on one. Here are some tips from a broker and a dealer on when to buy to get the best deal...

    Don't leave it to the last day of the quarter, as once targets are met any deals will disappear.

    – Richard Sanders,, an online broker

    All dealers work to three-monthly sales targets... Most of us try to hit target way before the end of the quarter, we did our best deals in Feb and early March and are now basically done for the quarter.

    - Forumite Saversammy, a dealer

  4. 'What car do I need?' checklist

    what car do you need checklist

    Before you start browsing for the 'one', think about what you really NEED from a new car. There's no point buying a two-seater convertible if you're about to start a family, so work out what is realistic. Ask yourself:

    What are my essential requirements? Fuel efficiency or enough room for all the family?

    Do I need the car to do anything specific? Fuel efficiency or enough room for all the family?

    Is it for short city drives or longer motorway journeys? Does it need to be able to cruise at motorway speeds without straining?

    What's better, petrol or diesel? The fuel you want to use can make a big difference in the model you might choose.

    Do I need a massive boot? Consider whether you need room for things such as sports equipment or a pushchair – or if you need to fit friendly Fido or your meddling mother-in-law.

    Do I want to consider an eco-friendly car? If so, a hybrid or electric car could be an option. They cost more to start with but are usually much much cheaper to run.

    Draw up a list of your essential requirements and go from there.

  5. Revealed: The cheapest cars to run

    To save you time and energy trying to work this out, car experts have already done this research. You can compare running costs of different models, including the ones you're looking to buy, on several sites, including Parkers and What Car?. But, follow these rules to home in on the cheapest cars:

    • Smaller engines can be cheaper. The choice of a 1.0-litre or a 2.0-litre engine isn't just about pure horsepower. A large engine will usually burn more fuel than a smaller one. So engine size is a vital consideration if fuel economy is an important factor in your decision.

      Of course, this depends on how you use the car. A small engine is most efficient when it's used as intended, such as to pootle around town. If a small engine is used a high speed, it'll need to work much harder to keep the car moving – burning more fuel.

    • Petrol cars tend to be cheaper than diesel. Diesel engines are often more economical than their petrol counterparts. But don't be fooled into thinking this definitely makes diesel a better option. These cars are more expensive, and they usually cost more at the pump than petrol. We've looked at this more closely below.

    • Manual cars are cheaper than automatic. Switching between gears is extra work – particularly to those of us prone to stalling at traffic lights. Yet while automatics take some of the hassle out of driving, they come with a higher price tag.

      A manual Audi A3 diesel hatchback, for example, costs £20,801. This compares to the automatic version, at £22,290 – or a rise of £1,489. Yet many automatics are more fuel-efficient than their manual counterparts, as they 'know' the best gear to be in, so you could recoup the extra cost over time.

    • Hybrid cars are cheap to run, but cost more to buy. Technology is improving everyday with modern hybrids coming in all shapes and sizes, from superminis to luxury SUVs. Fuel-economy and cheap or even zero tax rates make part-electric models appealing, like the Toyota Prius. They also tend to hold their value for resale.

      But they usually cost more to buy – so weigh up the savings.

    • Check its CO2 emissions, as they affect the duty you pay. Buyers of the most polluting cars pay the most road tax.

      Apart from a minority of electric cars that produce zero carbon-dioxide (CO2) emissions, all new cars now attract vehicle excise duty (VED) from day one.

      See a full list of vehicle excise duty rates.
    • Smaller cars are cheaper to insure. If you're looking to save money, you'll want a car that's cheap to cover. The cheapest to insure tend to have a lot in common, including size. Put simply, it'll cost you more to insure a 4x4 than a small city runaround.

      Cars are placed in groups ranked between one and 50, using research by the Motor Insurance Repair Research Centre (Thatcham). This is based of a range of info including performance, safety features, price of a new model and cost of spare parts. The Hyundai i10, for example, is one of a handful of cars in group one, and thus is cheap to insure.

      Check the insurance group rating of the exact model you have in mind before buying at Thatcham Research. The higher the number, the bigger your premium is likely to be. It's also worth checking our Cheap Car Insurance guide to see what the likely cost is.

  6. Buy pre-reg & save up to 70% on the list price

    buy pre-reg and get 70% off list price

    Cars classed as 'pre-reg' come with chunky discounts off the list price because in theory they've already had one owner.

    The way it works is that the dealer 'buys' the car, and registers it to the dealership. This is often done to artificially meet sales targets for the month or quarter. Dealers do this as they can often make more from bonuses for hitting targets than they can from selling you a car.

    But, what it means for you is that you can buy a new car for a hefty discount, because its records will show it's already had one owner. It's all the benefits of a new car at a nearly new price.

    How to find one

    You can buy pre-reg cars just as you would any other new car. Many dealerships pre-reg cars to hit seasonal targets, so call around & ask if they have any in stock.

    A pre-reg car shouldn't be more than six months old, and you should get at least 20% off the ticket price, but you may get as much as 70% if it's an unpopular model and the dealer is desperate to shift it.

    If there's one you're interested in, haggle hard. Remember these cars have already served their purpose for the dealer by boosting sales targets.

    It's also worth asking about test-drive cars or showroom models – the savings can be massive.

    Any cons?

    • You won't be able to order any specific bells and whistles on a pre-reg – you'll have to take the car as it is, or pay the extra for, eg, a paint respray if you want a different colour.
    • The warranty will have started from when the car was first registered, so you'll have lost a bit of cover from this.
    • You may not be able to get the same attractive finance packages and low APRs on a pre-reg that you get on unregistered new cars.
    • Resale values won't be as high as an unregistered set of wheels, as when you come to sell, the car will show two previous owners, not one.
  7. Buy a run-out model and slash the cost by 30%

    Are there cars that are about to be superseded by a newer model? These 'run-out' models are often found with discounts of up to 30% on the original price as dealers make way for shiny new stock on the forecourt.

    However, check the resale price as these cars will slump in value when their replacements arrive. You can do this by putting the registration into a free online car valuation tool such as those offered by Parkers and Autotrader.

    How to find one

    These 'run-out' models can be bought from main dealers. You may also find them listed with brokers online or at car supermarkets.

    To find out when to look for these 'run-out' models keep your eye on magazines and websites for reviews of the latest models – you can then look out for deals on the models they supersede.

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  8. 'How much will it cost me?' checklist

    If you've decided you're definitely going to buy a brand new car, arm yourself with as much information as possible – and don't be rushed into a decision.

    You can check out every model online. What Car?CarbuyerHonest John and Parkers are among the best sites for research purposes – and don't forget the Top Gear site for tons of online reviews.

    There are two sorts of costs you need to budget for: upfront and ongoing. Check you've thought about all of the following and budgeted for them:

    Any upfront costs. Once you've decided to buy a car, you will of course have to pay for it. You can either pay the whole cost upfront or take out a finance deal. Whichever way you choose, expect to at least pay some kind of down payment before you drive off.

    Finance repayments. If you've taken a personal loan, or dealer finance, you'll need to factor in repayments.

    Here are some car finance options:

    Top 0% Spending Cards
    Buying a Car with a Personal Loan
    Hire Purchase
    Personal Contract Purchase (PCP)

    Fuel. To work out the rough cost of running a new car, the website has a fuel consumption search tool. Motoring website Honest John also has a handy 'real MPG' section where drivers have reported how many miles per gallon they actually get. See our Cheap Petrol Guide for how to cut costs.

    Tax. You can check out how much road tax you'll need to pay on the website. You can also search for cars in a particular tax band. These range from A-M depending on the car's CO2 emissions, with the cost of tax ranging from £0 to over £1,000 in year one. Standard rates then apply, at up to £500/year.

    Car insurance. The cost of insurance is based on how much of a risk insurers perceive you to be. Eg, if you are a youngster who's just passed your test, you will pay more for your cover. Plus, taking breakdown cover will bump up the cost. New cars often come with a year's worth of breakdown cover. See our Cheap Car Insurance and Breakdown Cover guides for tips on how to cut costs.

    MOTs. Once the car's three years old, you'll have to pay for an MOT every year, which costs £54.85 (for the test). Use our MOT guide for MoneySaving tips, including getting the test at local council centres, which could save you £100.

    Servicing. You'll need to get your car serviced regularly, typically once a year, though it varies by model. Servicing ensures it's safe to drive and keeps the manufacturer's warranty valid. A routine service typically starts around £120.

    Parking permits and tolls. Unless you have free parking where you live, or a garage, you will probably have to pay for a resident's permit. Check your council website to see how much this costs. Consider any costs to park at work if you drive there too, as well as toll charges you may face along the way.

    Other spending. New tyres, repairs and valet cleans can add up, so make sure there's some breathing room in your budget. So allow a couple of £100s extra for additional spending per year – just in case.

    See our guide to Motoring MoneySaving to cut driving costs. You can compare running costs of different models on sites such as Parkers and What Car?

    Quick questions

    • How do I get the best finance deal?

      Here are a couple of tips to make sure you get the best deal:

      • Car dealers rake in the cash from selling finance – so haggle hard.
      • The lower the APR, the less interest you'll pay, so compare rates.
      • But vitally, check the total amount repayable over the term.
      • Do your sums – ads may quote weekly payments, disguising a pricey deal.
      • Stand firm against pushy salesmen – there are tons of deals around.
      • Check for additional fees such as set-up or early repayment charges.
    • How do I compare models?

      There are several online tools to compare one car against the other. All the sites listed above for research enable you to put in up to three makes and models. By popping three makes and models into Parker's comparison tool, you get details of the specs, pros and cons, and the price of new and used.

    • What about car reliability?

      Most new car buyers have car reliability on their list of requirements. You can check out reviews for drivers' experiences with a particular model. Also, customer satisfaction surveys such as Auto Express magazine's 2014 Driver Power (50,000 responses) include winners in different categories: reliability, performance and build quality. The Honda Jazz scores top place for reliability, with the Toyota Prius in second place.

    • Which cars are the safest to drive?

      All models must pass certain safety tests, with minimum requirements. The European Automobile Safety Organisation (Euro NCAP) awards ratings to cars after testing how much protection they provide passengers in the event of a crash.

    • Manual vs automatic – which is best?

      Like petrol vs diesel (see point 13) this choice is depends on your driving preferences. The Americans love automatic cars, but drivers in the UK are divided. Manufacturers typically offer a choice on their bestsellers, so here are some quick pros and cons:


      More engaging drive

      Superior control

      Cheaper to buy

      Stop-starting can be tiring


      Smoother ride

      No tedious gear shifting

      May be more fuel-efficient

      Less of a driving 'experience'

      Pricier to fix

  9. Need to flog your current car? Selling privately can net you £1,000s more than part-exchanging

    If you need to flog your current wheels, you've two options – either part-exchanging the car at the dealership, where the dealer gives you a price and knocks it off the total cost of the car you're buying, or selling privately – where you list the car and get cash from the person who buys it.

    • Part-exchange. This can save a lot of hassle, but it's highly unlikely to be MoneySaving. Yes, it stops you having to advertise the car or deal with potential buyers, but, and this is a big but, you also won't get as much as selling privately. Remember, the dealer will pay less than your car's value so it can move it along at a profit. So weigh up offers carefully.

    • Selling privately. This is more time consuming, but you're likely to get more for the car, if you're prepared to put the effort in. Options include classified listings on Gumtree (free), PistonHeads (30-day ad is £11.99), Autotrader (prices from £12.95 one-off fee for a three-week ad) and Motors (12-week free ad). Other options include selling the car on eBay or Facebook

    We investigated how much more you'd get selling your car privately, and a search for the value of several models on found the average price difference was often 20% more selling privately compared with part-exchange.

    If you do decide to part-exchange, watch for dealers inflating the trade-in price of your old car – making it look like you're getting a good deal – but at the same time charging you more for the new model. Simply check how much cash you'll hand over once you've swapped cars – that is the true cost of the deal.

  10. Always haggle!


    Haggling isn't reserved just for backstreet bazaars, it's a dealer's classic skill – and it's expected of you, too – so bargain hard, and play Arthur Daley at his own game. The first rule is that you should NEVER pay the list price of the car – you'd be a fool to hand over the full cost (unless buying online, where your haggle opportunities are limited!).

    Arm yourself with the cheapest web prices and make dealers compete for your custom – What Car? lists a handy 'target' price for all brand new cars. Print this out and stick to it during negotiations.

    Haggling can be daunting, even for hardened MoneySavers, yet there's nothing to be scared of. Here are some of Martin's top tactics (more in our Haggling guide).

    • The beginner's haggle – get them to chuck something in for free. Dealers often say they're not allowed to give discounts but if you're new to haggling, an easy start point is asking them to throw something in on top. Whether it's free sat-nav or floor mats, if you need an add-on, try not to pay extra for it.

    • Look for already discounted cars. If the price is already reduced, there's often more flexibility. The boundaries have already been flexed and the psychological loss for the salesperson is reduced as they've already given up on the idea of getting full price.

    • Walk away – get them to call you back. Psychologically, if they have to chase you, rather than you being super keen, is more likely to lead to a better deal.

    • Don't fill the silence. As negotiations come to a close, a classic sales technique is staying silent. They want you to accept the price just to fill the awkward silence. Make them fill it with a cheaper offer.

    • Flaws mean discounts. Look for the tiniest of dents or scratches. This makes them more difficult to flog, but still perfectly nice to drive. Keeerching!

    • Play them off against each other. To really up the haggling, don't target dealers in isolation. Try to play off a number against each other. This has two advantages: it gives you a solid foundation and it prods their competitive instincts in your favour, as they want to prove they're better than the opposition.

    • Be friendly, but firm. You're more likely to get a result if the staff member empathises with you. If you're polite, charming and treat the whole process with humour, you'll get further.

    • Ask for the sun and you may just get the moon. Remember, do it with humour, do it with style and there's no price or suggestion too outrageous. You can haggle virtually anywhere for anything.

    MoneySaving success stories

    Never sign on the day – walk away. You'll start getting phone calls/emails the following days with better deals… I ended up with my target trade in, £2,000 off list price and 2.9% APR on a Ford Fiesta. It was 4.9% APR but they dropped to 2.9% when I walked away.

    I got £4,500 discount off a £22,500 list price car that was a demo with just 900 miles on the clock. I also got them to cover my one-way £40 train fare and to put in a half tank of diesel for the journey home – if you don't ask you don't get, and the sales guy admitted it was just a small dent out of his commission to cover these.

  11. Make sure any extras you buy are needed – and worth it!

    The dealer will probably try to sell you a pimped-up version of whatever shiny model you want. This may include cruise control, Bluetooth, sat-nav or alloy wheels – or a car in a particular shade of metallic blue. All these will bump up the cost, but do you really NEED them? And if so, can you get them cheaper elsewhere?

    For example, Navmii is a free app which turns a GPS smartphone into a sat-nav, with pre-loaded maps, route planning and voice prompts.

    And then check what the dealer's 'throwing in'. This is usually anything from service plans, warranties and sometimes even a year's insurance. But, always check these are actually thrown in for free. As above (see point 3) benchmark a price for the make and model you're after – if the price is substantially above this, then it's likely you're paying for the extras in the price of the car itself.

    But, don't discount their worth. Warranties can save you £300-£500 a year compared with buying it separately; car insurance is often this much in a year too. It's always worth comparing how much you'd pay outside of the 'free' add-ons. And then making an informed choice from there.

    Also remember that it might be cheaper to buy a premium model with all the extras included rather than the basic model and then adding them on, like how a 'make your own' pizza can be more expensive.

  12. Online broker prices could be up to 20% cheaper than dealerships

    Chunky savings can be gained from internet-based car brokers. These typically bulk-buy popular models and pass on part of the saving to the customer. They can often undercut even the most generous dealers. Online brokers are less likely to take your existing car in part-exchange, but that's not MoneySaving anyway.

    Examples of popular brokers that work with a large network of franchised dealers include and Simply input the model you want and the site will match you to a dealer looking to do a deal. You typically pay a deposit of around £500, with the balance on the day you get the car.

  13. Diesel cars are more fuel efficient – but won't be worth it for most...

    Diesel engines are often more fuel-efficient than their petrol counterparts – and this remains true for most, even after the VW emissions scandal. But don't be fooled into thinking this definitely makes diesel a better option. These cars are more expensive, and they usually cost more at the pump than petrol. The price of diesel can take years to claw back.

    Both offer their own advantages – and remember that fuel prices fluctuate, so check these at the time of buying.


    More economical – higher mpg

    Engines typically more robust – last longer

    Ideal for long journeys

    Commands higher resale values than equivalent petrol models

    Vehicle excise duty is cheaper on diesel cars

    Cars cost more to buy

    Pricier parts if repair needed

    Fuel is often more expensive in the UK


    Petrol is usually cheaper in the UK

    Good for short journeys

    Engines are more responsive – suit 'performance' cars

    Often less reliable than diesel cars

    Vehicle excise duty is more expensive

    Cars lose value slightly faster

    Engines less efficient and use more fuel

    So before you choose one or the other, check real MPG values from What Car? and Honest John. They'll give you a much more accurate picture than the manufacturer's 'official' MPG stats.

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  14. The 'test drive' checklist – the 13 things to check

    Testing a car isn't just about checking if it feels right. Make sure you follow our 13 things to check.

    Remember, as you're buying a new car, the test drive won't be of your specific car. So if there's a problem, consider whether this is likely to be car specific (in which case you don't care), or if it's likely to be a feature of the entire range (in which case you do).

    Is your driving position comfortable? Can the seat slide, rise and tilt? Can you adjust the steering wheel position? Can you see all the mirrors and through the windows? Can you reach the pedals, gear stick and handbrake?

    Try different routes. You should include the motorway if you'll be driving on it.

    Do an emergency stop on an empty road to double-check the brakes.Try the handbrake on a hill to be sure it holds; during emergency stopping, listen for any unusual rattling or banging sounds.

    Check that the brakes and clutch function smoothly and effectively. Plus do a three-point turn to check for play in the steering.

    Does it veer? Is the car veering to one side, or does it feel steady and balanced?

    If you'll be fitting a child car seat, will this go in easily? Or if you need to carry large items that will need the seats folded down, will they fit?

    Bonnet, doors and boot. Are the bonnet, doors and boot easy to open? Do they close solidly?

    What's the passenger space like? Will people be comfortable on a long journey?

    Boot space. If you're likely to be carrying heavy or bulky items, will it be easy to lift them into the boot?

    Is it smooth? Does it pull away, accelerate and cruise smoothly?

    What's the power like? Is it powerful enough to pull away from traffic lights and to keep going up hills without requiring endless gear changes?

    What's the engine noise (and other noises) like? Are there any irritating rattles or buzzes?

    Check the suspension. How well does it soak up bumps and take corners?

    Will it fit into your space? Have you got a dedicated parking space or garage? Is there going to be a problem fitting the car there?

  15. Pay something toward the car on a credit card (if you can) – it'll give you protection

    Pay even a penny toward your car on a credit card, and you get powerful extra protection if something goes wrong down the line. This is because you're then covered by Section 75.

    Provided that the total cost of the car you're buying is between £100 and £30,000, paying anything towards it by credit card means the card company (or finance company, in some cases) is equally liable along with the dealer if things go wrong.

    However, this isn't straightforward. Some dealers don't accept credit cards, others charge you for using one. Finally, some dealers will only allow you to pay a limited amount by card (eg, Mazda allows £1,000 on a card). So figure out how important this is, and ask your chosen dealer if it can accept cards before deciding how to pay.

    Here's a Section 75 deposit-only success story to give you some inspiration...

    I ordered and paid £15,991 in full for a new car, but before I took delivery, the trader went into liquidation. Thankfully I had paid the first £100 deposit on my Barclaycard credit card. So I made a Section 75 claim. It took six months, but this week I received a credit to my card of the whole amount, just from having paid the first £100 on my card.

    If you opt for finance from the dealer, Section 75 will usually apply. Hire purchase is the exception.

    So, if you're choosing a personal loan or savings to pay for your car, and not the dealer's finance, it's worth using a card to pay at least something. It just gives you that little extra peace of mind if something does go wrong.

    Quick questions

    • Am I still protected if the car costs more than £30,000?

      Section 75 covers purchases made on credit between £100 and £30,000. So a car costing £40,000 wouldn't be covered. However, certain credit agreements above £30,000 are now covered.

      This protection comes under Section 75a and introduces an upper limit for claims of £60,260. It's a bit complex, because this protection relies on the finance being linked to an item.

      So, the purchase wouldn't be covered if you'd used a credit card or personal loan as you could have used those to buy anything. A loan or other finance deal, specifically for the car, arranged through the dealership, would be covered.

      The other big difference is that under Section 75a, you need to have tried to complain to the dealer before making a claim to the credit provider.

  16. Some manufacturers offer warranties lasting up to seven years

    manufacturer warranty

    You'd hope that nothing is likely to go wrong with a new car – but what if it does? Your car will come with a warranty from the manufacturer. The majority offer a stingy three years' worth of cover, while a few are up to seven years, or dependent on the number of miles driven.

    This is actually a decent add-on to have, and it could save you £1,000s if there are problems. But, as manufacturer provided warranties tend to run out just as mechanical problems start to kick in, it might not be the most useful.

    Some dealers offer longer warranties (5+ years), and if this is important to you, you could stick to car manufacturers offering this. Kia offers a particularly flexible warranty, guaranteeing its cars for seven years or 100,000 miles. Hyundai, Chevrolet and Toyota all offer five-year warranties.

    Extending your warranty

    If yours runs out after three years, it can be an expensive business to extend. Standalone warranty providers will charge upwards of £300 a year to extend the warranty of a three-year-old car – for example, a three-year-old Ford Focus would set you back £350 for one year's extended warranty. An Audi A4 would be a massive £450.

    Some dealers will try to flog you an extended warranty as part of their sales patter, but these can be pricey. Check out Warranty Direct's Reliability Index. It tells you what problems cars are liable to have, and when, allowing you to decide if extending the warranty is likely to be worthwhile.

    You can always buy one when the manufacturer's warranty expires on a price comparison site. Beware that there's endless choice and not all are any good, so check the clauses for any exclusions. A good policy will cover parts, labour AND consequential loss.

    Quick questions

    • What should the warranty cover?

      Warranties should cover most mechanical and electrical faults, but typically won't cover wear and tear to tyres and brake pads. Most problems that might occur with a new car should be covered, which is why it can be valuable to have a decent warranty attached to the sale.

    • Are service packages ever worth it?

      A lot of new cars come with a fixed service plan, so you pay an upfront fee that covers the first three to five years of services. These can be a brilliant way to fix your costs, but check this against what it would cost outside of a package before paying up. Call a few garages as well as the franchised dealership to give you an idea.

  17. 'Paperwork & spares' checklist – 7 things to check

    When you buy a new car you'll be given a bunch of documents, so check you've got the right ones before paying up:

    Logbook, or V5C. This is issued by the Driver and Vehicle Licensing Agency (DVLA) as proof that you are the keeper of the vehicle. It should list you as the registered keeper, though you may not be the owner if you've bought the car on finance.

    Servicing booklet. Because the car's new, it won't have had any services yet. But you may still get a booklet to keep records in, as it'll need servicing, and some of it will be required to maintain the warranty.

    Manuals. Make sure you've got these. As cars get more and more technical, it's good to have manuals as a backup.

    Spares. If you were expecting a spare wheel, check it's there along with the tools needed to change it.

    Keys. Make sure you're given at least one spare, as replacements are expensive.

    Sales contract. Make sure you get a dated sales contract showing that you've completed the deal and paid the right money. Check your name and address, plus the full details of the car, the agreed price, and any payments already made.

    Finance package. If you're opting for finance, make sure you understand any jargon in the fine print before you sign.

  18. You need car insurance in place before you take ownership of the car

    sort our car insurance before taking ownership

    Make sure you sort out your car insurance before you take ownership of the car. Just like when you buy a property, you must have insurance in place as soon as you've become the legal owner – even if you're not driving it just yet.

    This is because if anything happens to it, it's your responsibility. You might be taking extra care of your brand new car, but what if you get to the first roundabout on the drive home from the dealership and someone drives into the back of you?

    It's also illegal to drive on public roads without insurance. So make sure it's insured before you pick up the car.

    You can ask the dealer if the car comes with any insurance. You may be covered for a week (dealers often include this), but if not you'll need to arrange insurance before driving the car away. So always check before you pick up your car.

    Bear in mind that premiums can be pricey if you're buying a flash new model, which is why it's important to check you can afford the insurance before paying the deposit. For best deals see our Cheap Car Insurance guide.

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  19. Mind the gap – it might not be worth it

    If the car is written off or stolen, your insurer will pay out what it's worth at the time – so you're likely to get less from the insurance company than you paid when you bought it, especially if it's brand new. This means when you're getting a replacement car there's a 'gap' between the amount your insurer pays and the amount you'd need to pay to buy that car (or a similar new model) again.

    If you choose to buy gap (guaranteed asset protection) insurance, this is the 'gap' it covers. Dealerships usually sell it - as do standalone providers - and policies are typically priced between £100 and £300 for three years' worth of cover.

    Gap insurance is one of those potentially useful policies that don't have a very good reputation. Like PPI, they were pushed hard onto unsuspecting consumers for years, and it's now something that many are very wary of.

    In itself, it's not a bad product, and can be useful. There are three main types of gap insurance, but they all have the same general aim. See our Gap Insurance Guide for more information.

  20. Don't assume you'll be able to drive off the same day

    You are unlikely to be able to drive a new car away on the day, even if you haggled the price by going for one of the showroom models. The dealer will want time to prepare it for sale, such as fitting optional extras and getting paperwork together. Yet, if you need your new wheels now, stipulate it as a point of the sale.

    If you don't need the car right away, ask for a time and date to pick it up and check a day or two before that it'll definitely be ready.

    If you chose a new car built to spec, a wait of several weeks isn't unusual because it may be built overseas and needs to be shipped to the UK. Make sure anything you agree to with the dealer is in writing to avoid problems later on.

    On delivery, check the car's what you wanted, including any extras. If you find something you're not happy with, avoid taking delivery of the car. If you have taken delivery and find something later, the more speedily you raise problems, the more chance of them taking it back and you getting a full refund.

  21. Know your rights

    A car is just like any other purchase, so if your car develops a problem, you're not on your own – whether you bought from a dealer or online, you have rights

    If you buy a new car from a dealer, you have some rights under the Consumer Rights Act. It must be "of a satisfactory quality", "fit for purpose" and "as described".

    If you buy a car online, the sale is also subject to the consumer contracts regulations. This gives you a 14-day cooling off period after delivery when you can return the car and be entitled to a refund. This is meant to cover you for buying unseen goods that turn out to be not as described.

    Depending on how you paid, you may have extra protection...

    Credit card: If you paid a portion or the full sum with a credit card, you've got protection under Section 75. This makes the card provider and trader equally liable for any problems.

    Debit card: If you've paid this way, you may be able to get your money back through a scheme called 'chargeback'. Visa, Mastercard, Maestro and American Express have all signed up to this scheme – but it's not law, so you're less protected than with Section 75. See our Chargeback guide for more information.

    Quick questions

    • If I want to send the car back, how long do I have?

      If there's a problem with the car, stop using it and contact the dealer, giving it a chance to put it right. Keep records of any communication, and ask for agreements in writing. If this fails and you want to reject it, do so within six months of delivery and put details of why you're not happy with the car in writing.

      If you're refused, contact the manufacturer and/or the finance company, if relevant.

    • What about faults – how long am I covered for?

      You can demand a repair or replacement, or refund if these don't work, if the car fails on any point within six months. Legally, you can return it up to six years after you bought it, but you may struggle to prove that any fault isn't down to wear and tear. Even so, ask for a partial refund.

      How much you're entitled to depends on how long you've owned the car and how many miles you've done.

    • What if I get nowhere sorting it out with the dealer?

      If you bought the car on finance from the dealer or paid at least the deposit by credit card, you can take your complaint to the free Financial Ombudsman Service if you fail to get a resolution within eight weeks of making the initial complaint.

      But if you bought with cash or a loan from the bank, find out if the dealer belongs to a trade association and go through its 'alternative dispute resolution' process.

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