MoneySavingExpert.com homepage
Cutting your costs, fighting your corner
Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
Search bar closed.
MSE News

HMRC admits sending 50,000 tax records to wrong households

bill
Press Association
Press Association
Editor
27 May 2010

HM Revenue & Customs (HMRC) has apologised after accidentally distributing private details about 50,000 tax credit claimants.

Individuals were sent other people's personal information in the post along with their annual award notice (see the Benefits Check-up guide).

One woman from Hyde in Greater Manchester told the BBC she had received a letter that included her neighbour's earnings.

She also got the bank sort code and the last four digits of the bank account number of another claimant.

Boss's salary revealed

In another instance, someone is understood to have received their boss's salary, who lived four houses away on the same street.

An HMRC spokesman blames a printing error, and played down the danger of identity theft.

"HMRC takes data security extremely seriously," he says. "Unfortunately an error has occurred in one of the tax credits print runs causing some customer information to be wrongly formatted.

"Investigations are under way to identify the cause of the problem and we will be contacting affected customers in writing this week, apologising and providing a corrected award notice.

"An initial analysis shows that ID theft could not result from this printing error."

TaxPayers' Alliance chief executive Matthew Elliott says: "It's appalling that taxpayers' details have been posted out to total strangers."

Further reading / Key links

Grab entitlements: Benefits Check-upTaxing times: Income Tax guide

MSE Forum
Forum image
MSE Email icon 3 December 2024

For all the latest deals, guides and loopholes simply sign up today - it’s spam free!

The truth about credit scores
Martin's need-knows
Compare+ Home Insurance
New MSE tool
Christmas consumer rights
12 must-knows
5.18% easy-access savings
Up to £20,000
50p photocard delivered
From Card Factory
Christmas light running costs
We've crunched the numbers
Coupons: 'Free' £2 crisps
Plus £2 off pizza
Tools and calculators

Clever ways to calculate your finances

Find your odds of getting top cards
Find your odds for getting a cheap loan
Compare broadband, phone & TV deals
Compares thousands of mortgages
Eight calcs to help you work out the cost
We ensure you’re on the cheapest tariff