Lloyds Banking Group customers are struggling to access their accounts for the second day running due to ongoing technical problems with its online banking services and apps.
Problems with the group's online banking services were first reported yesterday (Wednesday), and at 1pm today "intermittent service issues" were still occurring for customers of Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows.
In the past 48 hours customers have complained on Twitter after being unable to bank online.
Lloyds business customer @Ranger263 tweeted the bank saying: "Your internet banking is down AGAIN. Is this what I'm paying business banking charges for?"
Another customer, Miriam Kaufman, added: "No access to Lloyds banking for the second day. Any news please?"
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A spokesperson for Lloyds Banking Group said: "We have been having intermittent service issues with internet banking. We are working hard to restore a full service for our customers and apologise for any inconvenience caused."
While problems have been reported with Lloyds Banking Group's websites and apps, telephone banking is not affected. If you urgently need to access your account, you should be able to do so over the phone. If you don't have telephone banking, or you aren't comfortable doing things over the phone, you can head to your local branch and they should be able to process transactions for you.