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Older News Stories

Vodafone warning – all customers check your bills ASAP for errors

A investigation has uncovered huge numbers of problems with billing and other issues.

BT triples monthly fee for paid email service

Thousands of former BT broadband customers face a steep email price hike, with the monthly cost tripling

Energy direct debit hiked? Challenge it

Some energy customers who switched last winter have voiced frustrations about new suppliers upping direct debits

Payment failed on payday? Banks to give customers more time to avoid charges

Seven high street giants have agreed to put payments through later in the day if they are rejected first time

Firms 'should be clearer on regular card payments'

Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority

Time to recession-proof your finances?

Here are 10 things everyone needs to know about economic downturn

Eon shakes up direct debits to stop bill shocks

The giant has reformed its direct debit system to prevent customers being hit with huge hikes in their monthly demands

British Gas to allow online direct debit changes

British Gas energy customers with an online account can now alter their monthly direct debit payments via the web

Orange launches first pay-by-mobile system

Orange has launched the UK's first system that enables shoppers to pay for goods with their mobile phone

Warning over bank holiday cheques

Consumers were warned that cheques could take up to two weeks to clear because of the high number of bank holidays

Nationwide hikes overseas charges today

The changes end the fee-free overseas spending perk the building society has bragged about for years on its FlexAccount

Direct debit payments could save you £435 a year

Many utility and financial firms offer discounts, or avoid adding charges, to those who pay using this method

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