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Older News Stories

Mobile users face paying up to £46/mth extra for a phone they already own

Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts

EE and Virgin mobile phone users 'unable to make calls'

EE and Virgin Mobile customers are reporting widespread problems trying to make calls today

Buying an iPhone 8? Here's our round-up of the best deals

Apple's iPhone 8 is now on sale so we've rounded up the cheapest deals

EE to offer more mobile customers six months' free Apple Music

Millions of new and existing EE mobile customers will be able to bag a free six-month subscription to Apple Music

Three to extend 'Feel At Home' offer – but some WILL still pay to use data in EU after roaming charges 'ban'

Three is adding to its list of countries with free roaming, but you'll still face a limit on your data use in the EU

Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider

Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end

Vodafone, EE and O2 customers facing inflation-led mid-contract price hikes

Some EE mobile customers will see their bills rise by 2.5% from 30 March, while O2 will increase prices by 2.6% in April

EE fined £2.7m by Ofcom for overcharging customers for mobile roaming – are you affected?

Customers who have called EE's helpline while roaming in the EU have been overcharged by £100,000s due to two errors

Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

EE to raise home phone prices next month – how to beat the hike

EE phone and broadband customers are facing an average £18/year hike to line rental costs from 23 January

Pre-ordered a Samsung Galaxy Note 7? How to return it safely and get a refund

About 15,000 UK customers who pre-ordered the new Samsung Galaxy Note 7 have been urged to return the phones immediately

Mobile networks agree to scrap unlocking charges

All major mobile networks have dropped unlocking charges for pay monthly customers outside their minimum contract term

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