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Older News Stories

'Switchable' smart meters delayed

The roll out of next generation smart meters which allow you to switch energy provider is to be delayed

Npower trial could see end to its standard variable tariff

Npower will move some customers onto another fixed deal at the end of their contract – but many could save by switching

Energy firms' customer service getting worse, MSE poll finds

The number of customers ranking their energy company's customer service as 'poor' has increased at ALL firms

British Gas to scrap its standard variable tariff for new customers

British Gas has pledged to scrap its standard variable tariff for new customers next year

60% of households could save £300 by switching energy suppliers

Three out of five households are paying up to £300 too much for their energy despite near-record switching rates

E.on set to scrap standard variable tariffs for those with smart meters or a fixed deal

E.on has announced it is to scrap its standard variable tariff for many customers from next year

E.on offers interest-free finance for replacement boilers

E.on has launched a scheme offering interest-free loans to buy a new boiler – even if you aren't one of its customers

E.on extends Reward spending deadline - but check NOW to see if you have any remaining points

E.on to push back its 30 June deadline for standard tariff customers to spend remaining points from its rewards scheme.

Customers face higher bills as gas switches are delayed up to three weeks

Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over

Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved

Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals

Energy firms to cut average prepay prices next month to hit cap – but some customers will actually pay more

Many UK households which prepay for energy will see their bills drop from April while some will see increases

E.on to hike dual-fuel energy prices by 8.8% next month

The 'big six' energy supplier has become the latest firm to hike bills for homes on standard variable tariffs

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