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MSE News

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Older News Stories

First Direct tops our customer service poll (again) - check how well your bank did

First Direct has again taken the crown our banking customer service poll with nine out of ten giving it top marks

Current-account switches topped 900,000 in 2017 - here's how you can get 200 for swapping banks

Current-account holders switched their bank more than 900,000 times last year according to the most recent figures

How to play the bank bribe bonanza game and earn 1,000+

A host of banks are willing to pay you to switch become a bank tart by switching again and again. Here's how

NatWest launches 125 switching offer - plus you can get 2% cashback on bills

NatWest has launched its first switching incentive in almost a decade offering 125 to new and existing customers

Got an HSBC or First Direct card? You can now get cashback at Boots, Esso and more

First Direct and HSBC are offering cashback incentives when you use their credit or debit cards at certain retailers

RBS bottom in our banking customer service poll as First Direct remains top

First Direct remains top of our banking table for customer service, while RBS has ranked bottom

Earn up to 200 free cash to switch bank

If you haven't switched to the best bank for you yet, there are two hot deals from First Direct & HSBC ending soon

Barclays bottom of MSE customer service league, as First Direct retains top spot

First Direct has once again been crowned king of customer service in MoneySavingExpert.com's biannual banking poll

Two banks WILL offer switching bonuses to Norwich & Peterborough customers facing account closures

Several banks have agreed to provide switching incentives to N&P customers whose current accounts will close in August

300+ of free cash for bagging top deals

Incl last chance 35 M&S vouchers, 100 switching to one of four top current accounts plus more quick cash & vouchers

First Direct customers locked out of their bank accounts after voice ID system fails to recognise them

A pioneering voice recognition security system introduced by First Direct is failing to recognise some customers

M&S, HSBC and First Direct cutting interest on regular savings accounts to 5%

Market-leading regular savers are cutting their headline rates for new customers - but you could still lock in at 6%

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