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Older News Stories

Slow broadband? Many will soon be able to switch if it's not fixed in 30 days

Proposed rule changes mean big broadband firms will have to let customers quit if they fail to provide minimum speeds.

Cold-calling firm Keurboom fined record 400,000 by watchdog

A cold-calling firm has been fined a record 400,000 after it made nearly 100 million nuisance calls in just 18 months

Plusnet to increase line rental and call charges - how to beat the hikes

Plusnet has become the latest home phone and broadband supplier to push up its prices for line rental

Got a BT landline? You can now opt in to its free spam calls filter to escape nuisance callers

Call Protect will divert nuisance calls into a junk voicemail box, so your phone doesn't ring

Ofcom to probe standalone landline prices

The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard

TalkTalk to increase prices for millions by up to 33/yr but you can beat the hikes

Three million TalkTalk customers are facing price hikes next month of up to 33/year

TalkTalk hit with record fine for hack

The telecoms giant has been fined 400,000 by the Information Commissioner's Office after a huge data breach last year

Virgin Media to hit customers with price rise of up to 42/year beat the hike

Virgin Media home phone, broadband and TV customers will see prices rise by an average of 5.1% from November

Post Office delivers price rises of up to 36/year to phone and broadband customers act NOW to beat the hikes

Half a million customers face price hikes of up to 36 a year - but those affected can haggle or leave penalty free

Vodafone gets three times as many Ofcom complaints as any other mobile provider

Vodafone remains the most complained-about mobile firm by a clear distance, according to the latest stats from Ofcom

Plusnet hits customers with price increase how to beat the hikes

Plusnet is to hike its home phone and broadband prices for a second consecutive year

Lack of home phone usage among under-65s fuels calls to end line rental charge

The vast majority of users aged under 65 would appear to be hanging up their home phones for good

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