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Older News Stories

Universal credit helpline charges to be scrapped

Charges of up to 55p a minute for calls to a universal credit helpline are to be scrapped

EE and Virgin mobile phone users 'unable to make calls'

EE and Virgin Mobile customers are reporting widespread problems trying to make calls today

New app to help consumers dodge scam callers and file complaints

A new app has been launched to help consumers avoid scam calls by ranking numbers with a 'trust score'

TSB introduces iris recognition for mobile app users

TSB is introducing iris recognition to its mobile banking app – meaning users can log in just by looking at their phone

TalkTalk hits broadband and mobile customers with price hikes

TalkTalk customers facing monthly price hikes of up to £51 a year can beat the hikes

'Free' mobile roaming in the EU - 10 things you need to know

New European Union rules will slash the cost of using your mobile in most of Europe

Mobile phone customers could switch network with a single text to their old provider, Ofcom suggests

New proposals from Ofcom would allow mobile phone customers to switch suppliers with just a single text if adopted

Three to extend 'Feel At Home' offer – but some WILL still pay to use data in EU after roaming charges 'ban'

Three is adding to its list of countries with free roaming, but you'll still face a limit on your data use in the EU

EE to charge some customers to use data in EU despite 'ban' on roaming fees

Mobile network EE first to confirm some customers WILL face extra charges to use their full UK data allowance in Europe

Cut your mobile phone bill in HALF

Don't pay more than £10/mth for calls, texts and data – plus get £50 off the new Samsung S8 or iPhone 7

Mobile users to be able to set monthly cap on charges to prevent 'bill shock'

Customers will be able to cap their monthly mobile phone bill to prevent "bill shock", following a new law being passed

Vodafone to increase out-of-contract prices by up to £3.50/mth - beat the hike

Vodafone customers outside of the minimum terms of their contract from June will be slapped with a £42/year price hike

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