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MSE News

Ofgem

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Older News Stories

Energy regulator unveils price cap plans for 'vulnerable' households

Around a million households who receive the Warm Home Discount should save £120/year on their energy bills

Regulator draws up plans for next-day energy switching

Next-day energy switching is in the pipeline as part of a drive to make it easier for consumers to swap suppliers

E.on set to scrap standard variable tariffs for those with smart meters or a fixed deal

E.on has announced it is to scrap its standard variable tariff for many customers from next year

Bills to drop for three million prepayment energy customers

Regulator Ofgem is tightening the prepayment meter price cap saving three million customers an average of £19 a year

British Gas customers paid £1.1 million for missed appointments

Thousands of British Gas customers have been paid a total of £1.1 million compensation for missed appointments

British Gas faces Ofgem investigation after MSE exit fees campaign

The energy regulator is to investigate British Gas over its switching terms after a MoneySavingExpert.com campaign

Guest Comment: Ofgem's plan for a fairer, smarter, more competitive energy market

Ofgem Chief Executive Dermot Nolan outlines the regulators view on how to introduce more choice for consumers

Ofgem to change rules on 'personal projections' showing what you'll save switching energy deal

Rules which mean energy customers are sometimes given the WRONG figure for potential savings are set to be changed

Regulator proposes cap on energy prices for vulnerable customers

An energy price cap for vulnerable customers could be introduced as part of a raft of Ofgem proposals

Customers face higher bills as gas switches are delayed up to three weeks

Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over

Ofgem postpones energy 'switching database' plans

The energy regulator has put back plans to introduce a 'switching database'

Energy customers will be protected from 'catch-up' bills, under Ofgem proposals

Energy suppliers won't be able to claw back cash from customers for energy used more than 12 months ago under new plans

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