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Older News Stories

Five million households could see energy bills rise in April as Ofgem hikes price cap

Around five million households could see their bills rise by £58 a year

Energy bills to drop for a million vulnerable customers - but many can still save more by switching

About one million energy customers who get the Warm Home Discount should see bills drop by an average £102/yr

Ofgem to investigate Ovo Energy

The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures

Future Energy ceases trading - what it means for customers

Future Energy, a small regional energy supplier with about 10,000 domestic customers, has ceased trading

Toto Energy makes U-turn on price hike

Toto Energy has cancelled a steep price hike for some of its customers after admitting to a price guarantee 'misprint'

Npower and E.on 'sorry' for misleading customers after MSE exit fees campaign

Npower and E.on have apologised to customers after the regulator found they were wrongly told they faced switching fees

British Gas to scrap its standard variable tariff for new customers

British Gas has pledged to scrap its standard variable tariff for new customers next year

60% of households could save £300 by switching energy suppliers

Three out of five households are paying up to £300 too much for their energy despite near-record switching rates

Energy firms ordered to do more to help those in debt

Ofgem research has found energy firms are letting customers run up increasingly large debts before choosing to step in

Energy regulator unveils price cap plans for 'vulnerable' households

Around a million households who receive the Warm Home Discount should save £120/year on their energy bills

Regulator draws up plans for next-day energy switching

Next-day energy switching is in the pipeline as part of a drive to make it easier for consumers to swap suppliers

E.on set to scrap standard variable tariffs for those with smart meters or a fixed deal

E.on has announced it is to scrap its standard variable tariff for many customers from next year

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