Toto Energy has cancelled a steep price hike for some of its customers after admitting to a price guarantee 'misprint'
Npower and E.on have apologised to customers after the regulator found they were wrongly told they faced switching fees
British Gas has pledged to scrap its standard variable tariff for new customers next year
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Three out of five households are paying up to £300 too much for their energy despite near-record switching rates
Ofgem research has found energy firms are letting customers run up increasingly large debts before choosing to step in
Around a million households who receive the Warm Home Discount should save £120/year on their energy bills
Next-day energy switching is in the pipeline as part of a drive to make it easier for consumers to swap suppliers
E.on has announced it is to scrap its standard variable tariff for many customers from next year
Regulator Ofgem is tightening the prepayment meter price cap saving three million customers an average of £19 a year
Thousands of British Gas customers have been paid a total of £1.1 million compensation for missed appointments
The energy regulator is to investigate British Gas over its switching terms after a MoneySavingExpert.com campaign
Ofgem Chief Executive Dermot Nolan outlines the regulators view on how to introduce more choice for consumers
Rules which mean energy customers are sometimes given the WRONG figure for potential savings are set to be changed
An energy price cap for vulnerable customers could be introduced as part of a raft of Ofgem proposals
Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over