All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules
More than five million customers switched their energy deals last year and over half moved to smaller suppliers
Ofgem announces collective energy deal for 50,000 who haven't switched in three years – here's what we know so far
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Around five million households could see their bills rise by £58 a year
About one million energy customers who get the Warm Home Discount should see bills drop by an average £102/yr
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
Future Energy, a small regional energy supplier with about 10,000 domestic customers, has ceased trading
Toto Energy has cancelled a steep price hike for some of its customers after admitting to a price guarantee 'misprint'
Npower and E.on have apologised to customers after the regulator found they were wrongly told they faced switching fees
British Gas has pledged to scrap its standard variable tariff for new customers next year
Three out of five households are paying up to £300 too much for their energy despite near-record switching rates
Ofgem research has found energy firms are letting customers run up increasingly large debts before choosing to step in
Around a million households who receive the Warm Home Discount should save £120/year on their energy bills
Next-day energy switching is in the pipeline as part of a drive to make it easier for consumers to swap suppliers
E.on has announced it is to scrap its standard variable tariff for many customers from next year