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MSE News

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Older News Stories

Internet and phone costs drop for the first time in almost nine years, MSE Bills Tracker shows

The average internet and phone costs fell year-on-year by 0.4%, shows MSE Bills Tracker

Mobile phone users to be able to switch providers with a single text

Mobile phone customers will soon be able to switch provider by sending a free text

Universal credit helpline charges to be scrapped

Charges of up to 55p a minute for calls to a universal credit helpline are to be scrapped

EE and Virgin mobile phone users 'unable to make calls'

EE and Virgin Mobile customers are reporting widespread problems trying to make calls today

Apple launches new iPhone 8, 8 Plus and X - prices and cost-cutting tips

Tech giant Apple has unveiled its new flagship smartphone the iPhone X, alongside two new lower-end models

Vodafone roaming warning - just one text abroad could cost you 5

Millions of Vodafone customers could be charged 5 to send a single text message while abroad

Mobile users to be able to set monthly cap on charges to prevent 'bill shock'

Customers will be able to cap their monthly mobile phone bill to prevent "bill shock", following a new law being passed

Vodafone to increase out-of-contract prices by up to 3.50/mth - beat the hike

Vodafone customers outside of the minimum terms of their contract from June will be slapped with a 42/year price hike

Orange, Freeserve and Wanadoo email addresses to shut down

Anyone with an email account from mobile and broadband provider Orange needs to move to an alternative email address

Budget 2017: Cost of mobile roaming outside the EU set to rise

Mobile roaming outside the EU will be subject to UK VAT, the Chancellor has announced

Sky Mobile is coming here's how it works and what it'll cost

Sky is to launch its own mobile network next month with Sim-only data plans that let you roll over unused data

Pre-ordered a Samsung Galaxy Note 7? How to return it safely and get a refund

About 15,000 UK customers who pre-ordered the new Samsung Galaxy Note 7 have been urged to return the phones immediately

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