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Tickets

Government rejects 'common sense' reforms to protect event goers from online ticket touts – here's what you need to know

Buying tickets to live music, sports or theatre events from a resale site often means paying way over the odds – and sometimes even being turned away at the door – due to online ticket touts charging inflated prices and selling invalid or non-existent tickets.

22 May 2023

Virgin Trains calls for compulsory seat reservations

Virgin Trains has proposed making seat reservations compulsory on long-distance trains, saying it would cut overcrowding and guarantee every passenger a seat

24 April 2019

MPs warn concert-goers to avoid Viagogo

A committee of MPs has today taken the "highly unusual" step of warning consumers not to buy or sell tickets through secondary ticket selling website Viagogo

19 March 2019

Viagogo still not complying with court order, watchdog warns

The competition watchdog has warned that secondary ticket seller Viagogo is still not compliant with a court order put in place to protect consumers, and says it is preparing legal action to find the firm in contempt

5 March 2019

Advertising watchdog lifts sanctions on Viagogo

The ASA has lifted sanctions placed on Viagogo after it changed the way it displayed prices

4 September 2018

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Tickets

Government rejects 'common sense' reforms to protect event goers from online ticket touts – here's what you need to know