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MSE News

Trains

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Older News Stories

12 rail firms agree to refund passengers who pay too much for tickets

Twelve train companies will refund passengers who weren't sold the cheapest tickets when buying ticket machines

Automatic compensation for 15+ min delays now offered to Thameslink and Great Northern commuters

Commuters who use Thameslink and Great Northern trains can now get automatic compensation for delays of 15+ minutes

More train firms to sell cheap advance tickets as little as 10 mins before you travel

Passengers will now be able to buy cheaper advance train tickets up to 10 minutes before they travel on many routes

Deadline set for Southern Rail lump sum compensation claims as payouts top £10m

More than 30,000 Southern Rail passengers have until 30 April to claim

Forgetful railcard users now able to claim refunds if they're told to pay full fare

Train passengers who forget their railcards will be able to claim a refund if they're forced to pay a higher fare

Southern Rail opens up lump sum compensation to all eligible commuters – can you claim £100s?

Southern Rail has opened up its lump sum compensation scheme to all eligible commuters, who could be owed £100s

Rail firms face calls to refund passengers who pay too much for tickets

Train companies are facing calls to refund passengers who pay over the odds for tickets

Southern season ticket holders on track for refunds worth £100s – can you claim?

Thousands of Southern Rail season ticket holders are on track to pocket a lump sum worth £100s

Train ticket trials on track to offer cheaper fares – but miss a trick on split-ticketing

Passengers could benefit from simpler and cheaper fares if ticket trials are successful

Football fan ends up with 56 separate train tickets following search for cheapest split-ticket returns

A MoneySaving football fan got more than he bargained for when using a split-ticketing site which sent him 56 tickets

Southern Rail passenger gets £2,400 refund on his season ticket for dire service – how to try to claim

Long-suffering Southern Rail season ticket holders may be able to claw back £1,000s under the Consumer Credit Act

Commuters and holidaymakers in meltdown as snow hits the UK – your rights explained

Heavy snow and high winds sweeping large parts of the UK are likely to cause travel chaos

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