Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

The MoneySaving Forum: join to chat & swap tips with other MoneySavers. Learn how in the Forum Introduction Guide

MSE News

Vodafone

Suggest A Story

Got a money-related news story that affects you? Let us know.

EMAIL US

Martin Lewis
Get Our Free Money Tips Email!

Older News Stories

Dongle user wins battle with Vodafone over £10,500 data bill

A Vodafone customer who disputed a dongle bill has won a maximum £10,000 ombudsman payout

Three to extend 'Feel At Home' offer – but some WILL still pay to use data in EU after roaming charges 'ban'

Three is adding to its list of countries with free roaming, but you'll still face a limit on your data use in the EU

Vodafone to increase out-of-contract prices by up to £3.50/mth - beat the hike

Vodafone customers outside of the minimum terms of their contract from June will be slapped with a £42/year price hike

Vodafone ordered to reduce customer's £10,500 data bill

Ombudsman rules the bill should be cut by 75% after investigation finds Vodafone was partly to blame

'I was charged £10,500 for data on my dongle' – if your usage isn't capped, watch out

A Vodafone customer has racked up an astonishing bill after exceeding the data allowance on his uncapped Wi-Fi dongle

Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

Huge fine for Vodafone over billing and complaints handling – check your bill NOW for errors

Vodafone has been fined more than £4.6 million after Ofcom found issues with PAYG billing and complaints handling

Pre-ordered a Samsung Galaxy Note 7? How to return it safely and get a refund

About 15,000 UK customers who pre-ordered the new Samsung Galaxy Note 7 have been urged to return the phones immediately

Mobile networks agree to scrap unlocking charges

All major mobile networks have dropped unlocking charges for pay monthly customers outside their minimum contract term

Pre-ordered iPhone 7s delayed by WEEKS amid stock shortages - what you can do

Apple aficionados who pre-ordered a new iPhone 7 for today's launch from have been left fuming by delivery delays

New iPhone 7 interest-free deal is far cheaper than mobile network contracts

Getting the iPhone 7 on a mobile network contract will cost up to £390 more over two years than buying it from Apple

Victims of muggings chased for £1,000s in charges by Vodafone – what you can do to protect your phone from thieves

Vodafone customers mugged on holiday have been pursued for more than a year for £1000s by the mobile operator

Get Our Free Money Tips Email!

For all the latest deals, guides and loopholes - join the 12m who get it. Don't miss out