MoneySavingExpert News


Holidaymakers being denied refunds for multi-household UK bookings – despite deciding against trips to avoid breaking Government rules

Holidaymakers who have booked stays in the UK with several other households are finding they are unable to get refunds for their bookings – even though travelling could go against Government coronavirus guidance

28 August 2020

Tesco axes cheap grocery delivery and collection slots

Tesco has started charging flat fees for grocery delivery and Click & Collect slots, in a major shake-up which means cheaper times are no longer available and some customers will have to pay much more

28 August 2020

Regulator proposes 'tailored support' for mortgage holders once payment holidays end

The Financial Conduct Authority has said firms should consider a range of support options – including waiving or reducing payments – under new proposals to help mortgage customers who are still struggling once coronavirus-related payment holidays end on 31 October 2020

26 August 2020

Travel insurers lead coronavirus-related complaints made to Financial Ombudsman

The Financial Ombudsman Service has received about 3,500 coronavirus-related complaints so far this year – and issues with travel insurance providers were the most common

26 August 2020

10,000+ passport applications took over 12 weeks during coronavirus lockdown

More than 10,000 standard passport applications took over 12 weeks to process during the height of the coronavirus lockdown, new data obtained by shows

25 August 2020

STA Travel ceases trading – what you need to know

Student travel firm STA Travel UK has ceased trading, claiming it was left with 'no choice' following the impact of the coronavirus crisis on tourism

22 August 2020

Rental eviction ban extended by four weeks in England and Wales

A four-week extension of the eviction ban has been confirmed

21 August 2020

France back on the UK's travel exclusion list – your rights on refunds, insurance, quarantine pay and more

Holidaymakers who return from France from Saturday morning onwards will be forced to quarantine for 14 days, and the Foreign Office is now advising against all non-essential travel there due to coronavirus, in a move which will throw 100,000s of Brits' holiday plans into confusion. The same restrictions are also being put in place for the Netherlands, Malta, Monaco, the Turks and Caicos Islands and Aruba

19 August 2020

Spain travel restrictions – your rights on refunds, insurance, quarantine pay and more

Holidaymakers returning from Spain must self-isolate for 14 days after the Government reimposed quarantine rules aimed at stopping the spread of coronavirus on 26 July

18 August 2020

New five-day fast-track passport renewal to help those stuck in the backlog

Applicants are facing delays because of the coronavirus pandemic

24 July 2020