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Older News Stories

MSE victory as E.on changes smart meter letters to let customers know they donít HAVE to get one

Big six energy firm E.on has changed the smart meter letters it sends to customers

Virgin to hit 1.6m mobile customers with 3.3% price rise

Virgin Mobile is increasing pay-monthly contracts by 3.3% plus the price of out-of-allowance calls and roaming costs

Npower to hike prices for a million customers next month

Npower has become the latest Big Six energy firm to announce a price hike

Twitter tells users to change their passwords

Twitter users have been told to change their password after the firm admitted it hadn't properly stored them

Energy back-billing ban now in force

From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault

Household bills continue to rise, MSE Bills Tracker shows

Average overall costs for household bills and expenses are up 1.4% over the 12 months to March 2018

Three to increase out-of-allowance costs - but you're unlikely to be able to leave penalty-free

Mobile provider Three is increasing the prices of outside of allowance costs

960,000 Scottish Power customers hit with June price hike

Scottish Power will increase its standard variable gas and electricity prices from 1 June

140,000 prepayment customers couldn't afford to heat their homes

One hundred and forty thousand households have been left without gas or electricity

E.on standard tariff customers will see their bills rise from today

From today, two million customers on E.on's standard variable tariff will see their energy bills rise

TalkTalk named the most complained about broadband and landline provider

TalkTalk is the most complained about broadband and landline provider according to new data

Tesco to close its email service - if you still use it act now

The email address service will be closed down on 27 June

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