Parcel delivery firms: which are the best and worst?MoneySaving Poll Results

Souk

Now the festive season is over, Santa finally has the chance to rest – yet for parcel delivery firms (which helped), it's business as usual.

Over the past few years, we've heard a variety of horror stories, ranging from no-shows to mis-delivered parcels and even items being left in the bin.

So it's time for our sixth annual poll to sort the good guys from the bad…

Please rate your experience with each of these firms DURING THE LAST YEAR (don't rate if you haven't experienced their services).

Results

Amazon Logistics (not always used by Amazon) (3676 votes)
Great1780 votes (48%)
OK1428 votes (39%)
Poor468 votes (13%)
APC Overnight (682 votes)
Great195 votes (29%)
OK311 votes (46%)
Poor176 votes (26%)
CitySprint (411 votes)
Great53 votes (13%)
OK197 votes (48%)
Poor161 votes (39%)
CollectPlus (1398 votes)
Great669 votes (48%)
OK525 votes (38%)
Poor204 votes (15%)
DHL (2772 votes)
Great1059 votes (38%)
OK1294 votes (47%)
Poor419 votes (15%)
DPD (5016 votes)
Great3255 votes (65%)
OK1102 votes (22%)
Poor659 votes (13%)
DPD Local (formerly Interlink Express) (1816 votes)
Great1016 votes (56%)
OK464 votes (26%)
Poor336 votes (19%)
DX (653 votes)
Great128 votes (20%)
OK271 votes (42%)
Poor254 votes (39%)
FedEx UK (1349 votes)
Great482 votes (36%)
OK639 votes (47%)
Poor228 votes (17%)
Hermes/MyHermes (6006 votes)
Great1850 votes (31%)
OK1611 votes (27%)
Poor2545 votes (42%)
Ipostparcels (374 votes)
Great37 votes (10%)
OK148 votes (40%)
Poor189 votes (51%)
Parcelforce Worldwide (2873 votes)
Great1186 votes (41%)
OK1238 votes (43%)
Poor449 votes (16%)
Royal Mail (6073 votes)
Great3267 votes (54%)
OK2219 votes (37%)
Poor587 votes (10%)
TNT (862 votes)
Great175 votes (20%)
OK452 votes (52%)
Poor235 votes (27%)
UK Mail (1680 votes)
Great413 votes (25%)
OK817 votes (49%)
Poor450 votes (27%)
UPS (2056 votes)
Great832 votes (40%)
OK836 votes (41%)
Poor388 votes (19%)
Yodel (4607 votes)
Great748 votes (16%)
OK1383 votes (30%)
Poor2476 votes (54%)
Private courier/local independent courier (452 votes)
Great209 votes (46%)
OK171 votes (38%)
Poor72 votes (16%)
Never used a delivery firm
  29 votes
Had deliveries, but don't know which firm (146 votes)
 146 votes (100%)

           7,698 people have voted.

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