Which is the worst customer service bank?MoneySaving Poll Results

Souk

Which is the worst customer service bank?

With the launch of Metro bank promising top customer service – how do you rate your bank.

Find your bank – then rate it (you can only choose one)

Results

A. Barclays – Great 531 votes (3 %)
B. Barclays – OK709 votes (4 %)
C. Barclays – Poor 851 votes (5 %)
D. Co-op - Great 630 votes (4 %)
E. Co-op - OK 130 votes (1 %)
F. Co-op - Poor   82 votes (0 %)
G. First Direct - Great 1,011 votes (6 %)
H. First Direct - OK 109 votes (1 %)
I. First Direct - Poor  75 votes (0 %)
J. Halifax/Bank of Scotland - Great 385 votes (2 %)
K. Halifax/Bank of Scotland - OK 683 votes (4 %)
L. Halifax/Bank of Scotland - Poor 976 votes (6 %)
M. HSBC - Great 578 votes (3 %)
N. HSBC - OK 663 votes (4 %)
O. HSBC - Poor 713 votes (4 %)
P. Lloyds TSB - Great 530 votes (3 %)
Q. Lloyds TSB - OK 836 votes (5 %)
R. Lloyds TSB - Poor 956 votes (5 %)
S. Nationwide - Great 561 votes (3 %)
T. Nationwide - OK 461 votes (3 %)
U. Nationwide - Poor 401 votes (2 %)
V. Natwest/RBS - Great 688 votes (4 %)
W. Natwest/RBS - OK 804 votes (5 %)
X. Natwest/RBS - Poor924 votes (5 %)
Y. Santander/Alliance & Leicester - Great 459 votes (3 %)
Z. Santander/Alliance & Leicester - OK 816 votes (5 %)
Z2. Santander/Alliance & Leicester - Poor2,113 votes (12 %)

                   17,675 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.