Energy smart meters: Great tech or a pain in the neck?MoneySaving Poll Results


Over eight million energy smart meters have been rolled out. They automatically send meter readings to your supplier for you, so you don’t have to. Yet many have issues, including the fact that if you switch, they revert to being ‘dumb’ meters. See our Smart Meter guide.

So what’s your opinion? Please select ALL the options that are closest to your view under the relevant category.


I DO have a smart meter (3553 voters)
Good – For tracking/reducing usage1322 votes (37%)
Good – Saves me doing meter readings1945 votes (55%)
Good – I like new tech689 votes (19%)
Good – It’s simple and easy to use1094 votes (31%)
Bad – It's messed my bills up388 votes (11%)
Bad – I’ve had installation/service problems866 votes (24%)
Bad – I worry about data privacy/security285 votes (8%)
Bad – I don’t understand/trust it376 votes (11%)
Bad – I felt pressured into having one381 votes (11%)
Bad – It has put me off switching501 votes (14%)
I DON’T have a smart meter (7314 voters)
I want one but can’t get one638 votes (9%)
I want one but don’t know how to get one162 votes (2%)
I want one but have never got round to it230 votes (3%)
I’m waiting until they’re fully switchable2066 votes (28%)
I’ve never really heard of them41 votes (1%)
I’m renting so it's not my decision127 votes (2%)
I don’t want one – Due to privacy/security1843 votes (25%)
I don’t want one – If it ain’t broke, don’t fix it2395 votes (33%)
I don’t want one – Too much bad press1633 votes (22%)
I don’t want one – I worry about health impact of tech469 votes (6%)

           10,866 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.