Parcel delivery firms: which are the best and worst?MoneySaving Poll Results

Souk

Now the festive season is over, Santa finally has the chance to rest – yet for parcel delivery firms (which helped), it's business as usual.

Over the past few years, we've heard a variety of horror stories, ranging from no-shows to mis-delivered parcels and even items being left in the bin.

So it's time for our seventh annual poll to sort the good guys from the bad…

Please rate your experience with each of these firms DURING THE LAST YEAR (don't rate if you haven't experienced their services).

Results

Amazon Logistics (not always used by Amazon) (4819 votes)
Great2482 votes (52%)
OK1879 votes (39%)
Poor458 votes (10%)
APC Overnight (870 votes)
Great283 votes (33%)
OK401 votes (46%)
Poor186 votes (21%)
CitySprint (531 votes)
Great71 votes (13%)
OK273 votes (51%)
Poor187 votes (35%)
CollectPlus (2633 votes)
Great1601 votes (61%)
OK802 votes (30%)
Poor230 votes (9%)
DHL (3983 votes)
Great1639 votes (41%)
OK1839 votes (46%)
Poor505 votes (13%)
DPD (6241 votes)
Great3948 votes (63%)
OK1619 votes (26%)
Poor674 votes (11%)
DPD Local (formerly Interlink Express) (2249 votes)
Great1268 votes (56%)
OK629 votes (28%)
Poor352 votes (16%)
DX (928 votes)
Great193 votes (21%)
OK415 votes (45%)
Poor320 votes (34%)
FedEx UK (1868 votes)
Great757 votes (41%)
OK837 votes (45%)
Poor274 votes (15%)
Hermes/MyHermes (7883 votes)
Great2258 votes (29%)
OK1919 votes (24%)
Poor3706 votes (47%)
Ipostparcels (503 votes)
Great64 votes (13%)
OK226 votes (45%)
Poor213 votes (42%)
Parcelforce Worldwide (3808 votes)
Great1580 votes (41%)
OK1630 votes (43%)
Poor598 votes (16%)
Royal Mail (7777 votes)
Great4301 votes (55%)
OK2808 votes (36%)
Poor668 votes (9%)
TNT (1173 votes)
Great271 votes (23%)
OK641 votes (55%)
Poor261 votes (22%)
UK Mail (1950 votes)
Great560 votes (29%)
OK1011 votes (52%)
Poor379 votes (19%)
UPS (2750 votes)
Great1164 votes (42%)
OK1143 votes (42%)
Poor443 votes (16%)
Yodel (5608 votes)
Great1200 votes (21%)
OK1806 votes (32%)
Poor2602 votes (46%)
Private courier/local independent courier (646 votes)
Great271 votes (42%)
OK276 votes (43%)
Poor99 votes (15%)
Never used a delivery firm
  33 votes
Had deliveries, but don't know which firm (180 votes)
 180 votes (100%)

           9,475 people have voted.

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