How good is your mobile network's service & coverage?MoneySaving Poll Results

Souk

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).

In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.

Please vote for your current provider based on customer service AND coverage over the last year.

Results

Asda Mobile (160 votes)
GREAT customer service, GREAT coverage48 votes (30%)
GREAT customer service, OK coverage30 votes (19%)
GREAT customer service, POOR coverage9 votes (6%)
OK customer service, GREAT coverage13 votes (8%)
OK customer service, OK coverage20 votes (13%)
OK customer service, POOR coverage17 votes (11%)
POOR customer service, GREAT coverage3 votes (2%)
POOR customer service, OK coverage6 votes (4%)
POOR customer service, POOR coverage14 votes (9%)
BT Mobile (110 votes)
GREAT customer service, GREAT coverage25 votes (23%)
GREAT customer service, OK coverage9 votes (8%)
GREAT customer service, POOR coverage6 votes (5%)
OK customer service, GREAT coverage9 votes (8%)
OK customer service, OK coverage21 votes (19%)
OK customer service, POOR coverage17 votes (15%)
POOR customer service, GREAT coverage6 votes (5%)
POOR customer service, OK coverage4 votes (4%)
POOR customer service, POOR coverage13 votes (12%)
Co-operative Mobile (19 votes)
GREAT customer service, GREAT coverage7 votes (37%)
GREAT customer service, OK coverage6 votes (32%)
GREAT customer service, POOR coverage2 votes (11%)
OK customer service, GREAT coverage0 votes (0%)
OK customer service, OK coverage1 votes (5%)
OK customer service, POOR coverage1 votes (5%)
POOR customer service, GREAT coverage1 votes (5%)
POOR customer service, OK coverage1 votes (5%)
POOR customer service, POOR coverage0 votes (0%)
EE (including Orange and T-Mobile) (2218 votes)
GREAT customer service, GREAT coverage265 votes (12%)
GREAT customer service, OK coverage152 votes (7%)
GREAT customer service, POOR coverage71 votes (3%)
OK customer service, GREAT coverage264 votes (12%)
OK customer service, OK coverage463 votes (21%)
OK customer service, POOR coverage478 votes (22%)
POOR customer service, GREAT coverage67 votes (3%)
POOR customer service, OK coverage180 votes (8%)
POOR customer service, POOR coverage278 votes (13%)
Giffgaff (766 votes)
GREAT customer service, GREAT coverage273 votes (36%)
GREAT customer service, OK coverage175 votes (23%)
GREAT customer service, POOR coverage50 votes (7%)
OK customer service, GREAT coverage55 votes (7%)
OK customer service, OK coverage119 votes (16%)
OK customer service, POOR coverage52 votes (7%)
POOR customer service, GREAT coverage18 votes (2%)
POOR customer service, OK coverage13 votes (2%)
POOR customer service, POOR coverage11 votes (1%)
iD Mobile (50 votes)
GREAT customer service, GREAT coverage9 votes (18%)
GREAT customer service, OK coverage1 votes (2%)
GREAT customer service, POOR coverage2 votes (4%)
OK customer service, GREAT coverage6 votes (12%)
OK customer service, OK coverage9 votes (18%)
OK customer service, POOR coverage11 votes (22%)
POOR customer service, GREAT coverage2 votes (4%)
POOR customer service, OK coverage5 votes (10%)
POOR customer service, POOR coverage5 votes (10%)
O2 (1730 votes)
GREAT customer service, GREAT coverage286 votes (17%)
GREAT customer service, OK coverage191 votes (11%)
GREAT customer service, POOR coverage95 votes (5%)
OK customer service, GREAT coverage155 votes (9%)
OK customer service, OK coverage353 votes (20%)
OK customer service, POOR coverage437 votes (25%)
POOR customer service, GREAT coverage24 votes (1%)
POOR customer service, OK coverage57 votes (3%)
POOR customer service, POOR coverage132 votes (8%)
Post Office (14 votes)
GREAT customer service, GREAT coverage0 votes (0%)
GREAT customer service, OK coverage1 votes (7%)
GREAT customer service, POOR coverage1 votes (7%)
OK customer service, GREAT coverage3 votes (21%)
OK customer service, OK coverage2 votes (14%)
OK customer service, POOR coverage5 votes (36%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage0 votes (0%)
POOR customer service, POOR coverage2 votes (14%)
Sainsbury’s Mobile (75 votes)
GREAT customer service, GREAT coverage27 votes (36%)
GREAT customer service, OK coverage18 votes (24%)
GREAT customer service, POOR coverage4 votes (5%)
OK customer service, GREAT coverage5 votes (7%)
OK customer service, OK coverage16 votes (21%)
OK customer service, POOR coverage2 votes (3%)
POOR customer service, GREAT coverage1 votes (1%)
POOR customer service, OK coverage2 votes (3%)
POOR customer service, POOR coverage0 votes (0%)
Shebang (3 votes)
GREAT customer service, GREAT coverage1 votes (33%)
GREAT customer service, OK coverage0 votes (0%)
GREAT customer service, POOR coverage0 votes (0%)
OK customer service, GREAT coverage0 votes (0%)
OK customer service, OK coverage2 votes (67%)
OK customer service, POOR coverage0 votes (0%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage0 votes (0%)
POOR customer service, POOR coverage0 votes (0%)
Talk Mobile (308 votes)
GREAT customer service, GREAT coverage57 votes (19%)
GREAT customer service, OK coverage25 votes (8%)
GREAT customer service, POOR coverage12 votes (4%)
OK customer service, GREAT coverage43 votes (14%)
OK customer service, OK coverage60 votes (19%)
OK customer service, POOR coverage52 votes (17%)
POOR customer service, GREAT coverage14 votes (5%)
POOR customer service, OK coverage22 votes (7%)
POOR customer service, POOR coverage23 votes (7%)
Tesco Mobile (1243 votes)
GREAT customer service, GREAT coverage448 votes (36%)
GREAT customer service, OK coverage260 votes (21%)
GREAT customer service, POOR coverage73 votes (6%)
OK customer service, GREAT coverage75 votes (6%)
OK customer service, OK coverage171 votes (14%)
OK customer service, POOR coverage168 votes (14%)
POOR customer service, GREAT coverage8 votes (1%)
POOR customer service, OK coverage13 votes (1%)
POOR customer service, POOR coverage27 votes (2%)
Three (1439 votes)
GREAT customer service, GREAT coverage300 votes (21%)
GREAT customer service, OK coverage198 votes (14%)
GREAT customer service, POOR coverage75 votes (5%)
OK customer service, GREAT coverage192 votes (13%)
OK customer service, OK coverage260 votes (18%)
OK customer service, POOR coverage242 votes (17%)
POOR customer service, GREAT coverage37 votes (3%)
POOR customer service, OK coverage55 votes (4%)
POOR customer service, POOR coverage80 votes (6%)
Virgin Mobile (694 votes)
GREAT customer service, GREAT coverage149 votes (21%)
GREAT customer service, OK coverage104 votes (15%)
GREAT customer service, POOR coverage41 votes (6%)
OK customer service, GREAT coverage73 votes (11%)
OK customer service, OK coverage126 votes (18%)
OK customer service, POOR coverage103 votes (15%)
POOR customer service, GREAT coverage17 votes (2%)
POOR customer service, OK coverage47 votes (7%)
POOR customer service, POOR coverage34 votes (5%)
Vodafone (1679 votes)
GREAT customer service, GREAT coverage159 votes (9%)
GREAT customer service, OK coverage109 votes (6%)
GREAT customer service, POOR coverage60 votes (4%)
OK customer service, GREAT coverage168 votes (10%)
OK customer service, OK coverage324 votes (19%)
OK customer service, POOR coverage383 votes (23%)
POOR customer service, GREAT coverage67 votes (4%)
POOR customer service, OK coverage167 votes (10%)
POOR customer service, POOR coverage242 votes (14%)
Other (112 votes)
GREAT customer service, GREAT coverage30 votes (27%)
GREAT customer service, OK coverage10 votes (9%)
GREAT customer service, POOR coverage4 votes (4%)
OK customer service, GREAT coverage9 votes (8%)
OK customer service, OK coverage17 votes (15%)
OK customer service, POOR coverage17 votes (15%)
POOR customer service, GREAT coverage1 votes (1%)
POOR customer service, OK coverage8 votes (7%)
POOR customer service, POOR coverage16 votes (14%)

                   10,620 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.