How do you rate your broadband provider?MoneySaving Poll Results

Souk

We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help.

Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS.

Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

Results

B4RN (49 votes)
Great48 votes (98%)
OK1 votes (2%)
Poor0 votes (0%)
Big Broadband Warehouse (4 votes)
Great0 votes (0%)
OK3 votes (75%)
Poor1 votes (25%)
BT (926 votes)
Great344 votes (37%)
OK349 votes (38%)
Poor233 votes (25%)
Direct Save Telecom (2 votes)
Great1 votes (50%)
OK0 votes (0%)
Poor1 votes (50%)
EE (173 votes)
Great93 votes (54%)
OK52 votes (30%)
Poor28 votes (16%)
First Utility (11 votes)
Great3 votes (27%)
OK5 votes (45%)
Poor3 votes (27%)
Freeola (0 votes)
Great0 votes (0%)
OK0 votes (0%)
Poor0 votes (0%)
Gigaclear (6 votes)
Great4 votes (67%)
OK2 votes (33%)
Poor0 votes (0%)
Hyperoptic (19 votes)
Great17 votes (89%)
OK2 votes (11%)
Poor0 votes (0%)
John Lewis (74 votes)
Great39 votes (53%)
OK18 votes (24%)
Poor17 votes (23%)
KCOM Group (51 votes)
Great16 votes (31%)
OK18 votes (35%)
Poor17 votes (33%)
Now Broadband (85 votes)
Great45 votes (53%)
OK21 votes (25%)
Poor19 votes (22%)
Onestream (2 votes)
Great0 votes (0%)
OK0 votes (0%)
Poor2 votes (100%)
Origin Broadband (25 votes)
Great5 votes (20%)
OK1 votes (4%)
Poor19 votes (76%)
Plusnet (845 votes)
Great478 votes (57%)
OK229 votes (27%)
Poor138 votes (16%)
Pop Telecom (6 votes)
Great2 votes (33%)
OK1 votes (17%)
Poor3 votes (50%)
Post Office (102 votes)
Great40 votes (39%)
OK34 votes (33%)
Poor28 votes (27%)
Pulse8 (6 votes)
Great2 votes (33%)
OK1 votes (17%)
Poor3 votes (50%)
Relish (4 votes)
Great2 votes (50%)
OK2 votes (50%)
Poor0 votes (0%)
Sky (605 votes)
Great214 votes (35%)
OK237 votes (39%)
Poor154 votes (25%)
SSE Broadband (46 votes)
Great28 votes (61%)
OK14 votes (30%)
Poor4 votes (9%)
TalkTalk (685 votes)
Great149 votes (22%)
OK223 votes (33%)
Poor313 votes (46%)
The Phone Co-op (5 votes)
Great5 votes (100%)
OK0 votes (0%)
Poor0 votes (0%)
Utility Warehouse (39 votes)
Great25 votes (64%)
OK9 votes (23%)
Poor5 votes (13%)
Virgin Media (913 votes)
Great371 votes (41%)
OK295 votes (32%)
Poor247 votes (27%)
Vodafone (267 votes)
Great86 votes (32%)
OK80 votes (30%)
Poor101 votes (38%)
Zen (93 votes)
Great90 votes (97%)
OK3 votes (3%)
Poor0 votes (0%)
Other (76 votes)
Great57 votes (75%)
OK14 votes (18%)
Poor5 votes (7%)
I donít have broadband (18 votes)
I don't have broadband18 votes (100%)

           5,137 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.