Have you haggled with Sky, BT, the AA and more this year? Did you succeed?

Have you haggled with Sky, BT, the AA and more this year? Did you succeed?

Call centre haggling can provide big savings – whether it be digital TV, broadband, credit cards, breakdown cover, insurance and more. Each year we try to gauge the success rates of those who’ve done it. So please let us know whether you gained cheaper prices, extra goods, better deals or reduced interest.

Which of these firms have you tried to haggle with IN THE LAST YEAR? (Select as many as you want from the major providers below.)

Results

TV / broadband / home phone

BT (626 votes)
Big success 186 votes (30%)
Small success 270 votes (43%)
No success 170 votes (27%)
EE (143 votes)
Big success 43 votes (30%)
Small success 46 votes (32%)
No success 54 votes (38%)
Plusnet (165 votes)
Big success 82 votes (50%)
Small success 51 votes (31%)
No success 32 votes (19%)
Sky (1587 votes)
Big success 935 votes (59%)
Small success 464 votes (29%)
No success 188 votes (12%)
SSE Broadband (14 votes)
Big success 3 votes (21%)
Small success 0 votes (0%)
No success 11 votes (79%)
TalkTalk (257 votes)
Big success 104 votes (40%)
Small success 93 votes (36%)
No success 60 votes (23%)
Virgin Media (594 votes)
Big success 246 votes (41%)
Small success 250 votes (42%)
No success 98 votes (16%)
Other (18 votes)
Big success 10 votes (56%)
Small success 3 votes (17%)
No success 5 votes (28%)

Mobiles

BT Mobile (17 votes)
Big success 7 votes (41%)
Small success 3 votes (18%)
No success 7 votes (41%)
Carphone Warehouse (71 votes)
Big success 18 votes (25%)
Small success 24 votes (34%)
No success 29 votes (41%)
EE/Orange/T-Mobile (314 votes)
Big success 79 votes (25%)
Small success 118 votes (38%)
No success 117 votes (37%)
Giffgaff (20 votes)
Big success 5 votes (25%)
Small success 2 votes (10%)
No success 13 votes (65%)
O2 (224 votes)
Big success 41 votes (18%)
Small success 88 votes (39%)
No success 95 votes (42%)
Talk Mobile (31 votes)
Big success 7 votes (23%)
Small success 10 votes (32%)
No success 14 votes (45%)
Tesco Mobile (66 votes)
Big success 17 votes (26%)
Small success 29 votes (44%)
No success 20 votes (30%)
Three (153 votes)
Big success 45 votes (29%)
Small success 51 votes (33%)
No success 57 votes (37%)
Virgin Mobile (105 votes)
Big success 26 votes (25%)
Small success 47 votes (45%)
No success 32 votes (30%)
Vodafone (257 votes)
Big success 102 votes (40%)
Small success 94 votes (37%)
No success 61 votes (24%)
Other (13 votes)
Big success 3 votes (23%)
Small success 4 votes (31%)
No success 6 votes (46%)

Breakdown

AA (494 votes)
Big success 300 votes (61%)
Small success 134 votes (27%)
No success 60 votes (12%)
Green Flag (59 votes)
Big success 21 votes (36%)
Small success 22 votes (37%)
No success 16 votes (27%)
RAC (227 votes)
Big success 131 votes (58%)
Small success 63 votes (28%)
No success 33 votes (15%)
Other (42 votes)
Big success 16 votes (38%)
Small success 13 votes (31%)
No success 13 votes (31%)

Insurance

AA Insurance (92 votes)
Big success 28 votes (30%)
Small success 42 votes (46%)
No success 22 votes (24%)
Admiral (188 votes)
Big success 84 votes (45%)
Small success 68 votes (36%)
No success 36 votes (19%)
Aviva (112 votes)
Big success 40 votes (36%)
Small success 40 votes (36%)
No success 32 votes (29%)
Axa (48 votes)
Big success 7 votes (15%)
Small success 23 votes (48%)
No success 18 votes (38%)
Bell Insurance (9 votes)
Big success 7 votes (78%)
Small success 0 votes (0%)
No success 2 votes (22%)
Churchill (69 votes)
Big success 22 votes (32%)
Small success 29 votes (42%)
No success 18 votes (26%)
Diamond (23 votes)
Big success 6 votes (26%)
Small success 13 votes (57%)
No success 4 votes (17%)
Direct Line (120 votes)
Big success 42 votes (35%)
Small success 51 votes (43%)
No success 27 votes (23%)
Elephant (20 votes)
Big success 5 votes (25%)
Small success 11 votes (55%)
No success 4 votes (20%)
Endsleigh (15 votes)
Big success 5 votes (33%)
Small success 4 votes (27%)
No success 6 votes (40%)
Esure (40 votes)
Big success 13 votes (33%)
Small success 13 votes (33%)
No success 14 votes (35%)
Hastings Direct (102 votes)
Big success 42 votes (41%)
Small success 40 votes (39%)
No success 20 votes (20%)
Legal and General (39 votes)
Big success 11 votes (28%)
Small success 14 votes (36%)
No success 14 votes (36%)
LV (97 votes)
Big success 30 votes (31%)
Small success 48 votes (49%)
No success 19 votes (20%)
M&S Insurance (31 votes)
Big success 13 votes (42%)
Small success 11 votes (35%)
No success 7 votes (23%)
More Than (36 votes)
Big success 8 votes (22%)
Small success 19 votes (53%)
No success 9 votes (25%)
Post Office (16 votes)
Big success 4 votes (25%)
Small success 8 votes (50%)
No success 4 votes (25%)
Privilege (37 votes)
Big success 14 votes (38%)
Small success 16 votes (43%)
No success 7 votes (19%)
Saga (84 votes)
Big success 23 votes (27%)
Small success 43 votes (51%)
No success 18 votes (21%)
Sheilas' Wheels (22 votes)
Big success 5 votes (23%)
Small success 6 votes (27%)
No success 11 votes (50%)
Swiftcover (18 votes)
Big success 3 votes (17%)
Small success 9 votes (50%)
No success 6 votes (33%)
Swinton (54 votes)
Big success 21 votes (39%)
Small success 18 votes (33%)
No success 15 votes (28%)
Tesco Insurance (58 votes)
Big success 11 votes (19%)
Small success 25 votes (43%)
No success 22 votes (38%)
Zurich (13 votes)
Big success 1 votes (8%)
Small success 6 votes (46%)
No success 6 votes (46%)
Other (159 votes)
Big success 62 votes (39%)
Small success 66 votes (42%)
No success 31 votes (19%)

Banks / card providers

American Express (15 votes)
Big success 8 votes (53%)
Small success 2 votes (13%)
No success 5 votes (33%)
Barclaycard (42 votes)
Big success 17 votes (40%)
Small success 10 votes (24%)
No success 15 votes (36%)
Barclays (32 votes)
Big success 6 votes (19%)
Small success 8 votes (25%)
No success 18 votes (56%)
Capital One (17 votes)
Big success 3 votes (18%)
Small success 2 votes (12%)
No success 12 votes (71%)
Co-op Bank (10 votes)
Big success 2 votes (20%)
Small success 1 votes (10%)
No success 7 votes (70%)
First Direct (17 votes)
Big success 4 votes (24%)
Small success 5 votes (29%)
No success 8 votes (47%)
Halifax/Bank of Scotland (44 votes)
Big success 11 votes (25%)
Small success 18 votes (41%)
No success 15 votes (34%)
HSBC (28 votes)
Big success 13 votes (46%)
Small success 8 votes (29%)
No success 7 votes (25%)
Lloyds (32 votes)
Big success 8 votes (25%)
Small success 7 votes (22%)
No success 17 votes (53%)
MBNA (13 votes)
Big success 1 votes (8%)
Small success 6 votes (46%)
No success 6 votes (46%)
Nationwide (30 votes)
Big success 12 votes (40%)
Small success 11 votes (37%)
No success 7 votes (23%)
NatWest/RBS (20 votes)
Big success 3 votes (15%)
Small success 4 votes (20%)
No success 13 votes (65%)
Santander (45 votes)
Big success 11 votes (24%)
Small success 15 votes (33%)
No success 19 votes (42%)
TSB (9 votes)
Big success 0 votes (0%)
Small success 3 votes (33%)
No success 6 votes (67%)
Virgin Money (16 votes)
Big success 3 votes (19%)
Small success 4 votes (25%)
No success 9 votes (56%)
Other (26 votes)
Big success 7 votes (27%)
Small success 9 votes (35%)
No success 10 votes (38%)

 

I haven't haggled with any of these firms in the last year (506 votes)
  506 votes (100%)

                   7901 ratings have been selected.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.