Have you haggled with Sky, BT, the AA and more this year? Did you succeed?

Have you haggled with Sky, BT, the AA and more this year? Did you succeed?

Call centre haggling can provide big savings – whether it be digital TV, broadband, credit cards, breakdown cover, insurance and more. Each year we try to gauge the success rates of those who’ve done it. So please let us know whether you gained cheaper prices, extra goods, better deals or reduced interest.

Which of these firms have you tried to haggle with IN THE LAST YEAR? (Select as many as you want from the major providers below.)

Results

TV / broadband / home phone

BT (814 votes)
Big success 312 votes (38%)
Small success 324 votes (40%)
No success 178 votes (22%)
EE (125 votes)
Big success 31 votes (25%)
Small success 52 votes (42%)
No success 42 votes (34%)
Plusnet (203 votes)
Big success 75 votes (37%)
Small success 82 votes (40%)
No success 46 votes (23%)
Sky (1618 votes)
Big success 883 votes (55%)
Small success 524 votes (32%)
No success 211 votes (13%)
SSE Broadband (16 votes)
Big success 7 votes (44%)
Small success 4 votes (25%)
No success 5 votes (31%)
TalkTalk (292 votes)
Big success 121 votes (41%)
Small success 108 votes (37%)
No success 63 votes (22%)
Virgin Media (627 votes)
Big success 242 votes (39%)
Small success 250 votes (40%)
No success 135 votes (22%)
Other (34 votes)
Big success 10 votes (29%)
Small success 14 votes (41%)
No success 10 votes (29%)

Mobiles

BT Mobile (51 votes)
Big success 18 votes (35%)
Small success 22 votes (43%)
No success 11 votes (22%)
Carphone Warehouse (63 votes)
Big success 22 votes (35%)
Small success 25 votes (40%)
No success 16 votes (25%)
EE/Orange/T-Mobile (351 votes)
Big success 125 votes (36%)
Small success 119 votes (34%)
No success 107 votes (30%)
Giffgaff (19 votes)
Big success 3 votes (16%)
Small success 2 votes (11%)
No success 14 votes (74%)
O2 (227 votes)
Big success 48 votes (21%)
Small success 78 votes (34%)
No success 101 votes (44%)
Talk Mobile (42 votes)
Big success 16 votes (38%)
Small success 16 votes (38%)
No success 10 votes (24%)
Tesco Mobile (89 votes)
Big success 20 votes (22%)
Small success 34 votes (38%)
No success 35 votes (39%)
Three (185 votes)
Big success 53 votes (29%)
Small success 63 votes (34%)
No success 69 votes (37%)
Virgin Mobile (77 votes)
Big success 19 votes (25%)
Small success 37 votes (48%)
No success 21 votes (27%)
Vodafone (258 votes)
Big success 127 votes (49%)
Small success 86 votes (33%)
No success 45 votes (17%)
Other (17 votes)
Big success 6 votes (35%)
Small success 4 votes (24%)
No success 7 votes (41%)

Breakdown

AA (473 votes)
Big success 272 votes (58%)
Small success 137 votes (29%)
No success 64 votes (14%)
Green Flag (71 votes)
Big success 31 votes (44%)
Small success 25 votes (35%)
No success 15 votes (21%)
RAC (280 votes)
Big success 150 votes (54%)
Small success 87 votes (31%)
No success 43 votes (15%)
Other (59 votes)
Big success 13 votes (22%)
Small success 29 votes (49%)
No success 17 votes (29%)

Insurance

AA Insurance (119 votes)
Big success 53 votes (45%)
Small success 44 votes (37%)
No success 22 votes (18%)
Admiral (243 votes)
Big success 112 votes (46%)
Small success 93 votes (38%)
No success 38 votes (16%)
Aviva (168 votes)
Big success 33 votes (20%)
Small success 80 votes (48%)
No success 55 votes (33%)
Axa (57 votes)
Big success 16 votes (28%)
Small success 26 votes (46%)
No success 15 votes (26%)
Bell Insurance (9 votes)
Big success 3 votes (33%)
Small success 5 votes (56%)
No success 1 votes (11%)
Churchill (91 votes)
Big success 26 votes (29%)
Small success 48 votes (53%)
No success 17 votes (19%)
Diamond (18 votes)
Big success 7 votes (39%)
Small success 9 votes (50%)
No success 2 votes (11%)
Direct Line (166 votes)
Big success 51 votes (31%)
Small success 63 votes (38%)
No success 52 votes (31%)
Elephant (22 votes)
Big success 10 votes (45%)
Small success 8 votes (36%)
No success 4 votes (18%)
Endsleigh (13 votes)
Big success 4 votes (31%)
Small success 7 votes (54%)
No success 2 votes (15%)
Esure (44 votes)
Big success 9 votes (20%)
Small success 21 votes (48%)
No success 14 votes (32%)
Hastings Direct (110 votes)
Big success 43 votes (39%)
Small success 50 votes (45%)
No success 17 votes (15%)
Legal and General (42 votes)
Big success 8 votes (19%)
Small success 20 votes (48%)
No success 14 votes (33%)
LV (147 votes)
Big success 31 votes (21%)
Small success 90 votes (61%)
No success 26 votes (18%)
M&S Insurance (46 votes)
Big success 11 votes (24%)
Small success 29 votes (63%)
No success 6 votes (13%)
More Than (40 votes)
Big success 8 votes (20%)
Small success 19 votes (48%)
No success 13 votes (33%)
Post Office (17 votes)
Big success 8 votes (47%)
Small success 3 votes (18%)
No success 6 votes (35%)
Privilege (33 votes)
Big success 8 votes (24%)
Small success 13 votes (39%)
No success 12 votes (36%)
Saga (90 votes)
Big success 21 votes (23%)
Small success 42 votes (47%)
No success 27 votes (30%)
Sheilas' Wheels (17 votes)
Big success 2 votes (12%)
Small success 6 votes (35%)
No success 9 votes (53%)
Swiftcover (12 votes)
Big success 5 votes (42%)
Small success 5 votes (42%)
No success 2 votes (17%)
Swinton (27 votes)
Big success 10 votes (37%)
Small success 9 votes (33%)
No success 8 votes (30%)
Tesco Insurance (68 votes)
Big success 18 votes (26%)
Small success 26 votes (38%)
No success 24 votes (35%)
Zurich (5 votes)
Big success 0 votes (0%)
Small success 2 votes (40%)
No success 3 votes (60%)
Other (191 votes)
Big success 71 votes (37%)
Small success 79 votes (41%)
No success 41 votes (21%)

Banks / card providers

American Express (24 votes)
Big success 6 votes (25%)
Small success 6 votes (25%)
No success 12 votes (50%)
Barclaycard (48 votes)
Big success 17 votes (35%)
Small success 20 votes (42%)
No success 11 votes (23%)
Barclays (37 votes)
Big success 12 votes (32%)
Small success 13 votes (35%)
No success 12 votes (32%)
Capital One (17 votes)
Big success 3 votes (18%)
Small success 3 votes (18%)
No success 11 votes (65%)
Co-op Bank (13 votes)
Big success 2 votes (15%)
Small success 3 votes (23%)
No success 8 votes (62%)
First Direct (20 votes)
Big success 2 votes (10%)
Small success 6 votes (30%)
No success 12 votes (60%)
Halifax/Bank of Scotland (47 votes)
Big success 17 votes (36%)
Small success 8 votes (17%)
No success 22 votes (47%)
HSBC (28 votes)
Big success 9 votes (32%)
Small success 3 votes (11%)
No success 16 votes (57%)
Lloyds (42 votes)
Big success 9 votes (21%)
Small success 14 votes (33%)
No success 19 votes (45%)
MBNA (17 votes)
Big success 6 votes (35%)
Small success 6 votes (35%)
No success 5 votes (29%)
Nationwide (41 votes)
Big success 6 votes (15%)
Small success 12 votes (29%)
No success 23 votes (56%)
NatWest/RBS (33 votes)
Big success 8 votes (24%)
Small success 7 votes (21%)
No success 18 votes (55%)
Santander (34 votes)
Big success 3 votes (9%)
Small success 6 votes (18%)
No success 25 votes (74%)
TSB (20 votes)
Big success 6 votes (30%)
Small success 7 votes (35%)
No success 7 votes (35%)
Virgin Money (11 votes)
Big success 5 votes (45%)
Small success 2 votes (18%)
No success 4 votes (36%)
Other (26 votes)
Big success 9 votes (35%)
Small success 6 votes (23%)
No success 11 votes (42%)

 

I haven't haggled with any of these firms in the last year (605 votes)
  605 votes (100%)

                   8849 ratings have been selected.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.